Christopher Plumbing Services Ltd

They did the annual service on my central heating boiler. It was as thorough as I used to get from British Gas, but cheaper and they didn't try to sell me any extra services. I had previously used them a couple of times (shower pump replacement, toilet cistern repair), and I like them for their service and reliability. May not be the cheapest but I think they are good value, and never any surprises.

Came at the time stated. I thought that it was a very expensive hourly rate. Asked for toilet flush to be mended and leaky tap in cloakroom to be mended- the tap needed a bit of sealant round the base. After 5 days the toilet flush broke again- I was advised that it might not last long. They once again came at the time stated and said that they had mended the flush. 10 minutes after the lads had gone I heard dripping- it was from the cistern into the toilet. Once again I phoned and spoke to Chris who told me that I could easliy mend it myself (and how to do this). I was not happy with that as I had spent £131 with the 2 visits, and requested that the lads come back and mend it. It was found to be a washer that was the wrong size on the new flush. I would not use this service again. Disgruntled pensioner

Christopher Plumbing Services came promptly and did the work well on the washing machine, however the hourly rate was extremely high.

Boiler service in January 2010: very courtious and professional. Set expectations well when having to reschedule due to snow. Emergency call out March 2010: very prompt visit to assess leaky hot water tank. Good explanation of options and the pros and cons.

Punctual, polite & friendly, demonstrated & explained faults cleary. Informed me of cost before commencing work. Carried out work in good time without disturbance, explained work done on completion, arranged to come following morning to inspect repairs amd finish off. Excellent all round service, will use again and recommend.

Chris and his colleagues carefully analysed the problem with my gas boiler. The two employees who did the work were very polite and co-operative. When problems persisted Chris gave useful advice and came out on Christmas Eve with a representative of boiler maker and finally fixed the problem. Prices were reasonable and transparent - much cheaper than the British Gas quotation for work not in the Homecare contract. First rate.