Enlightened Windows Limited

From the initial meeting Enlightened Windows put the customer first - at no time was it a selling operation but an aim to get the optimum result for the customer, with extraordinary patience shown by Roald in refining the specification to our requirements. On two occasions special meetings were arranged, bringing their display vehicle to a mutually convenient location. The fitting team were a pleasure to have on site, worked well with the main contractor and to a very high standard. This being checked by Chris Newby shortly after installation. Typical of the approach by Enlightened Windows was a special delivery late on a Friday afternoon of the sills immediately before the general 'lock down' due to Coronavirus. Chris Newby was concerned that without them the cladding would not have been weathertight and he wanted to ensure that there should be no delay to our build should their delivery be prevented. This has been an exceptional company to deal with throughout and the end product has matched the service - we are delighted with the result. I have no hesitation in recommending both their products and especially their approach to their customers.

As one of the leading Interior Designers in Oxfordshire, Stella Mannering & Company were delighted to experience the significant experience and efficiency of Enlightened Windows on a large residential project; the professionalism and experience of all Enlightened's staff, and in particular the Owner Chris Newby, meant that not only we at Stella Mannering & Company were happy with the end result but that the Client was very impressed. We would recommend Enlightened Windows as a beautiful product and as a Professional Service without hesitation.

Enlightened Windows are highly professional and a pleasure to deal with as well as being very competitive on price - Rationel windows and doors in our case. We had a highly positive experience and benefited from their attention to detail and courteous and fast response to any questions we had. Overall we are very pleased with the product and the customer service we received.

We came across Enlightened windows at the NEC and couldn't have chosen a better company. Chris gave us such personal service from the design through the fitting and with the after sales service. We installed windows and sliding doors in our new build. The was a little disappointment when the style of front door we wanted wasn't available but everything else looks absolutely perfect.

We needed seven wood, double glazed replacement windows fitted and sought estimates from four companies. Compared with the other replacement window venders we encountered, Enlightened Windows were head and shoulders above the rest. They responded to our request for a quote with a fuss-free initial visit. There was no pressurised sales pitch; merely a run through of the options and some helpful advice. The large van that arrived was a mini- showroom which enabled us to see the products as proper units and made it easy to imagine how they would look once fitted. The windows themselves are very attractive, appropriate for our period property and appear to be of good quality. I was impressed with the manner in which the fitting was done: it was quick and every effort was made to avoid disruption and mess. Also, I didn’t need to redecorate around the windows because there was no damage. Very neat. As it is now mid winter, we have noticed how much warmer the house is, too. Everyone involved with the business were extremely polite and helpful, communication was swift and little queries were dealt with easily. They kept to the budget, so no nasty surprises. An excellent service.

I was impressed with the personal attention and service from my first conversation with Enlightened Windows. Fortunately their level of knowledge and service is matched by the quality of the products which they supply - we've used them throughout our extension and renovation and are very happy with them.

I first came across Enlightened Widows at the Homebuilding & Renovation Exhibition at the NEC and was impressed by the product they had on offer. We eventual got planing permission for our detached studio and garage and the Rational Windows and Lacuna Bifold look just great in their matching anthracite grey finish. The Enlightened team were helpful throughout.

We met Enlightened Windows at a trade show late 2018 when we were trying to decide on bi-fold doors for our extension at our Cotswold Cottage. They did not have the largest stand there but certainly the most helpful and pleasant staff, in particular Roald who was excellent and continued to be helpful throughout or dealings with the company. From start to finish they were professional, helpful and a delight to deal with. They gave us their time and patience while we finally changed our minds and went for sliding doors (best decision). Chris Newby really pushed hard to bring forward our delivery date and installation as we were working to a tight completion date. He also worked incredibly well with our builders to make sure the levels were perfect and everything was a snug. I would highly recommend using Chris and his team and we are so delighted with our fantastic sliding doors.