I saw this company advertising that they were registered as a 'Which? Trusted Trader', and so I decided to contact them to explain that my large and very heavy industrial type electric roller shutter garage door had stopped working and we couldn't get into the garage. Whilst talking to Gary on the telephone I was instantly impressed with his politeness and knowledge and very importantly, advising me what the fully fitted costs were likely to be, including VAT, for some of the possible causes, and his assurance that he would only do work that it was essential to do. A date was set and Gary promptly arrived and was as friendly and polite as he had been on the phone. He wasted no time in getting to work and ruled out that the motor was at fault and that the problem lay with the control unit and that this was also a cheaper repair for me. He replaced that and even fitted a safety system that detects movement underneath the very heavy door to prevent it lowering on anyone stood underneath it. He completed the full system repair whilst with us and we were absolutely delighted with the cost. Gary is a really good lad and his workmanship and customer relations skills are exemplary. Others would do well to follow his example. I wholeheartedly recommend him and won't hesitate to contact him again in the future if ever we need garage door repairs or replacement. Thanks again Gary for a top job!