Endorsed by Which?

Garrett Appliances Ltd t/a Garrett Kitchens

4.9

37 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 10:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Garrett Kitchens are an independent kitchen studio based in Croydon offering a complete design, manufacture, supply and installation service to our customers.

Our team of experienced designers can help make your dream a reality; using a variety of styles and finishes we can help create your ideal kitchen based on your budget. Why not pop into our showroom for a coffee and start your journey?

We also offer an appliance replacement service and stock a large quantity of appliances for next day delivery and installation. Contact one of the team to find out more.

What we do

  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen showroom
    • Kitchen worktops
    • Kitchen tiling
    • Granite Worktops
  • Property refurbishment contractors

  • More Services

    • kitchen supply
    • appliance installation
    • kitchen showroom

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
37 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Second time Garretts have saved kitchen
Customer Service
Quality
Value
We bought house with fitted kitchen. When washing machine failed April '21, Garretts sourced replacement to fit in limited space, removed old one and plumbed-in new and rehung door. Same with fridge-freezer November '22 though installation was held up while I replaced the wooden base (defrosting damage). Thanks to Rebecca for chasing the new f'freezer and Garretts' 2 installers who carefully put it in place and rehung doors.
Customer in Greater London Posted on 12/12/2022 , work completed 25/11/2022
Out of date web site and Trusted Trader Info
Have previously used trader. Spent time filling in a form on their website for a cooker hood repair only to get a reply saying they no longer repair appliances. "On 11 Oct 2021, at 11:50, Orders | G wrote: Hi Dan Thanks for your enquiry however we no longer repair appliances and so are unable to assist you I’m afraid. Kind Regards," I hope their other services are more competantly run than their website. My time was wasted.
Customer in Greater London Posted on 12/10/2021 (Reviewer did not use service)
Washing machine and tumble dryer repair
Customer Service
Quality
Value
Terreo quickly diagnosed and clearly explained the problem with both my washing machine (the pump wasn't working properly) and the tumble dryer (the drive belt was broken). Within two days the parts he had ordered had arrived and he fitted them. All at a reasonable cost - £70 for each appliance with parts on top. No call out fee. I would highly recommend Garrett Appliances
Liz in Greater London Posted on 18/05/2021 , work completed 14/05/2021
Excellent
Even though Garrett Appliances were unable to help, the lady is spoke with was extremely nice and explained clearly why they could not help, the pitfalls and gave me some helpful tips for me to think about. I would definitely use them again.
Customer in Greater London Posted on 17/05/2021 (Reviewer did not use service)
Very efficient
Customer Service
Quality
Value
Having dealt with Garrett Appliance a lot recently we have found them to be very efficient and reliable. Their communication is spot on and the engineers are very quick to attend the jobs instructed by ourselves. Highly recommended!
Customer in Lincolnshire Posted on 30/01/2020 , work completed 29/01/2020
Friendly professional prompt service
Customer Service
Quality
Value
The customer service team at Garrett Appliances offices are polite and extremely helpful, which is appreciated when you are stressed due to a washing machine fault. Engineer Michael was polite and professional and quickly solved the problem with my washing machine. I would not hesitate to recommend Garrett Appliances.
Customer in Greater London Posted on 23/01/2020 , work completed 23/01/2020
Washing machine repair
Customer Service
Quality
Value
They arrived on top and quickly sort out the problem with machine .The engineer wayne was very knowledgeable and carried out the works quickly and soon had the machine fixed .The price was good and the repairs first class .Would recommend and use them again
Customer in Greater London Posted on 14/01/2020 , work completed 14/01/2020
Fantastic job
Customer Service
Quality
Value
Garrett Appliances are very reliable, friendly and very good value, Wayne fixed the problem straight away, they are the only company I use for all our machines. Very happy with them.
Which? Trusted Traders Consumer Posted on 13/05/2019 , work completed 13/05/2019
The trader replied (on 07/06/2019)
Thank you being a loyal customer! We truly appreciated the feedback too :)
Fantastic service
Customer Service
Quality
Value
The dryer on my washer dryer had stopped heating; I found Garrett through this website and the positive reviews encouraged me to contact them. I can only echo others sentiments on fantastic service; from booking the appointment through to the actual visit. Wayne (Engineer) was polite, considerate and knowledgeable and identified the issue and although a part needed ordering, a new appointment was arranged and he returned and fitted it successfully! A great company, from initially booking the appointment through to Wayne repairing the dryer, I would thoroughly recommend!
Customer in Greater London Posted on 03/05/2019 , work completed 03/05/2019
The trader replied (on 07/06/2019)
We do try! And thanks to you too for being such a lovely customer. We look forward to helping you again next time.
Appliance Repair and Replacement
Customer Service
Quality
Value
I used Garrets to repair a built in oven. I had a prompt visit from an engineer who investigated the problem. He was good at explaining the issue to me. We tried a replacement part however that didn’t rectify the matter; I had already been made aware that the nature of problem made diagnosis difficult and the replacement part was refunded to me. I was assisted in deciding what the best way forwards was for me, keep trying to repair or replace entire item. Circumstances meant I had to opt for the latter. I was sent a clear spreadsheet of makes, prices, warrenty lengths etc. A new oven was delivered and fitted today. Throughout I was treated with respect and consideration. The team at the office and those who attended my home were courteous and professional. I was given accurate time slots with a text or call half an hour before arrival. I would recommend Garrets.
Customer in Greater London Posted on 22/01/2019 , work completed 22/01/2019
The trader replied (on 07/06/2019)
You are more than welcome. We like to ensure our customer leaves with a working appliance one way or another.