Heatco

I have been using HeatCo's services for a number of years now. I have met three of their people over this time and all of them have provided excellent service and workmanship. Recently I used another firm for a side job and actually realised there was an error in their work but Darren from HeatCo diagnosed it immediately, ordered a part and sorted it out within a few days. He also gave our boiler an annual service which we have done like clockwork by HeatCo. As an aside, HeatCo replaced a boiler for me a few years ago. I was involved in a disastrous process with my former insurance company. They sent out engineers to mend a small problem with our old boiler - they actually ended up making the situation worse due to a lack of understanding about my "commerical" named but domestic rated boiler. HeatCo really saved the day. The firm contracted by the insurers ended up asking HeatCo to intervene as they realised they were making a real mess of the boiler. The situation deteriorated with the insurer and we ended up needing a new boiler fast. We have been without heat and water for a few weeks at this point and Joe had been invaluable in the process with diagnostic checks and advice on the matter. Dene from HeatCo gave up a day of his weekend to come and sort it out for us so we didn't have to wait a day longer to warm up! We have had heat and hot water ever since! They really went above and beyond for us. HIGHLY RECOMMEND this team! Thank you from us.

I had a boiler service with HeatCo for the first time on 1st March 2022. I was a little worried as I didn't receive an email confirmation but Mr Dudey arrive promptly and conducted a full service quickly and efficiently. He provided advice at the end on things to keep an eye on and immediately emailed my invoice and service certificate. This was such a refreshing change from my previous experience with other suppliers who kept cancelling or not turning up. I found the work value for money and I will certainly be using HeatCo again. Thank you.

We went through a long list of potential suppliers for this job and got the full range of 'advice' and prices. We eventually contacted someone on Neighbours Next Door who already had asked for recommendations and asked who they had used and she whole-heartedly recommended Heatco. Joe came round and talked through the issues clearly and sensibly and we agreed the work and price. The job was carried out a couple of weeks later. The guys were brilliant. Clean, tidy, knowledgeable, considerate and absolutely professional and completed the installation in the agreed time. They were also happy to return to resolve a couple of issues immediately. Putting in a new boiler system is not a trivial amount of work and disruption and its important that you can trust the people doing the work. We would have absolutely no problem in recommending Heatco for any heating work or plumbing needs.

As expected, a good job well done in a timely manner, as before. Friendly, efficient and above all, professional.

We were happy with the central heating service carried out by Darren on behalf of Heatco. We received a message in advance of the appointment to confirm when he would be arriving which was the specified time. The job was done efficiently with a problem with the boiler sorted out at the time of the service. Darren was courteous and we would not hesitate to recommend him. The invoice and certificate were e-mailed to us shortly after the service was carried out.

Darren diagnosed problem with boiler immediately and resolved problem efficiently. Appointment booked appointment 6th Jan for attendance 7th Jan

It was easy to book an appointment online for a boiler service with early availability and the engineer Darren was early rather than late (with a text to say they would be early and checking that was OK). Darren was very pleasant and when I queried a TVR on a radiator he immediately looked at it and fixed a sticking pin. Took his shoes off at the door too! Verbally gave information after service and then was sent certificate and invoice (for quoted price on the website) immediately afterwards.

I have been using Heatco services for many years now and will carry on for years to come. Daren knows what he is doing and has been looking after my old boiler years after years so that I made the most of it. When I had building works done, I asked Heatco for advice, and although they didn't do the job (as they don't work with builders), they were very helpful in understanding what we needed. Since we have had a new boiler installed they are happy to come and help, as well as service it for a very decent price. Excellent service, very nice people to deal with!

I always use HeatCo for my plumbing work. Darren was the plumber who serviced my boiler. Very courteous and efficient as always.

Looked to be an easy fill in job but as we had HeatCo cover we decided to leave it to the experts to fit it. I am glad we did. Unbeknown to us, the old tap had completely rusted in to the sink unit solidly locking it into place. Of course, HeatCo's engineer had all the tools to hand and the experience to persuade the fitting to move before cutting it out and fitting the new unit. Excellent job well done.