Heatco

Looked to be an easy fill in job but as we had HeatCo cover we decided to leave it to the experts to fit it. I am glad we did. Unbeknown to us, the old tap had completely rusted in to the sink unit solidly locking it into place. Of course, HeatCo's engineer had all the tools to hand and the experience to persuade the fitting to move before cutting it out and fitting the new unit. Excellent job well done.

We booked the service on Heatco's Website and it was really easy. Darren turned up on time, looked smart and was both friendly and professional. He completed the service and explained what he had done. I would use again and I would recommend.

I am on a retainer with Heatco, providing an annual boiler service, on-call emergency plumbing, and basic general plumbing services - although they can provide a full service, including boiler changes, flushing, etc. On this occasion I had a partially blocked sink and a mal-functioning radiator, which were promptly fixed. The plumbers are pleasant, polite and helpful folk.

A very professional team who understood what was needed and delivered as promised. We have used HeatCo on a number of occasions and they have always solved problems with a can do approach. Most recently they got hold of a difficult to find part and had it couriered over at their expense so we had heating for the weekend.

At the recommendation of several neighbours I arranged for a boiler service with Heatco and was able to get a very quick appointment. Darren and his colleague arrived promptly, carried out the service without any fuss and were also able to sort out an iffy radiator valve at the same time. They reassured us that the boiler was in good order, even though we were not able to tell them how long it had been since it was serviced by the previous owners. This was all done for the very reasonable price of the service. I would definitely recommend them.

I am a HeatCo Energy Club member, and they have an easy to navigate booking system on line for servicing and call-outs, and confirm the booking by return email. Their friendly engineer was early for our recent service and the work was carried out diligently. He removed his shoes without being asked, and dust sheets were used when working on the fires. Having the comfort of knowing that the Heat Club membership also allows for labour free repair visits is very reassuring.

Easy to book an engineer and time slot to suit. Arrived on time and got straight to work fault finding. Advised of problem and sent an estimate quickly. Fault fixed, quickly, on time and on day to suit.

Needed replacement boiler. After trying several unreliable plumbers for quotes, I searched the internet, and came across St. Albans based “HeatCo”…. They let you book a consultation date on their website and within a couple of days the Ingenieur Deene turned up (who is very professional and very pleasant) to inspect my CH system. I had done some research and knew that I wanted the Worcester Greenstar 32CDI Boiler to replace my current 20 yr. old Worcester, and Deene was reassuring me that my boiler choice would be a perfect replacement for the old…. Later that afternoon he emailed me the quote, and to my surprise this was the only company that I had previously contacted , who had actually bothered to itemise the quote, breaking down the price for every item needed to install the new boiler…. Including a filter, flue, thermostat etc…AND a lot more cost effective than any of the other quotes… let alone British Gas …or SSE HeatCo also keeps you updated with messages, telling you exactly when the Ingenieur is on its way. Appointment booked on a Wednesday, consultation was on a Friday…boiler installed the following Tuesday by Deene. You really could not ask for a speedier, better, professional and cost effective service than that‼️

Darren arrived right on time and quickly carried out the annual boiler service, including freeing a stuck motorised valve (no extra charge). The cost of the service was exactly the price quoted in advance. Excellent service!

Have used this company twice now & both times have been bang on time. Work carried out was very satisfactory & very thorough, tidy & clean. Would highly recommend them