High Efficiency Heating UK Ltd

We rang because our heating was not getting up to temperature. Andy came & rebooted the boiler. Explained some of the old radiators were causing problems with need to flush out - to be done . Excellent response/service as usual and advice given.

Richard came to design and quote for our new system - our old system was completely broken. The boiler leaked, no control over the underfloor heating and the upstairs radiators were not working. We had asked other engineers to try and fix it but no one appeared to know what to do. Richard explained what the problem was and how it could be solved. The quote was detailed a came quickly. The office staff were friendly, professional and efficient. It was booked in with no drama and all on time. The engineers Ethan and Jack who came to do the work were fantastic - Very professional and extremely tidy. The workmanship was excellent and in a relatively small space. Pipework is a work of art! Richard came to install the controls and spent time going through this as well. I wouldn’t hesitate in recommending HEH.

Had no heating nor water over the weekend. Sam arrived today. Lovely young man. Polite, clean and tidy and very respectful. He took the time out to explain the system and how we may continue to operate the heating during this current problem. Very efficient. I can highly recommend.

Have used this company before. Punctual. Professional. Explained all aspects of the job. Tidy. Cleared up after. Treated me and home with respect. Friendly and extremely polite. Can’t fault the work. Can’t speak highly enough of the work done and the engineers who did the work.

Great response and quote sent same day. Highly recommend this small friendly local business. Will use again.

Richard came out and assessed need for a power wash or chemical wash . He was excellent and explained in detail why neither of these options were needed or indeed appropriate at this time. I was sorry to have wasted his time but he saved me upwards £700 . 😊

HEH are both very reliable and expert heating engineers who always go that extra mile to give complete satisfaction at a good price. Highly recommend

Had my boiler replaced today, two lads came, think one was an apprentice, sorry I forgot the lads name who did the job. But he was very nice and kept me informed of what he was doing, he explained the new app I had with the boiler, he was very patient when I asked him to explain things again to me, you could see it was very important to him that he did everything properly, he wanted to make sure I was happy and that nothing would be too much trouble. Thanks again to the HEH for another great job.

Called regarding no hot water or heating, engineer arrived within the hour, problem fixed. Can’t recommend enough.

We were having a new gas smart meter installed and the installer detected a gas leak so would not switch the gas supply back on. This was an unexpected shock and we called high efficiency heating. They were fantastic and an engineer was with us within the hour to detect the leak. Within 48 hours our leak was fixed and our gas back on. Amazing service from the office staff to the engineer who was polite friendly and efficient. We can’t rate our experience highly enough.