High Efficiency Heating UK Ltd

I've used HEH for years, and they've provided my plumbing and heating for 15 plus years. I called them this morning as my 15 year old boiler is leaking again. They sent someone this afternoon, and I've decided to renew my boiler. If I agree the price it can be fitted in a few days. Great service, always use them. Professional and friendly engineers, who know what they're doing, which gives customers confidence in their work.

I have used HEH a few times in two properties. The excellent service starts from the wonderful reception staff. Always polite and very professional. Details taken and a date given. Text when plumbers on their way, very prompt and work completed to the highest standard. Would highly recommend.

I have used HEH for my gas boiler heating system for the past 6 years and I have found them to be exelent in their servicing ,especially when I had my 15 year old boiler. I changed the boiler 3 years ago and HEH supplied the boiler and fitting and no problems todate. Just had it's anual service and all OK. All the engineers are professional.and good to deal with. I can.thorouly recomend them.

I have just had a very old heating system replaced with a combi boiler. The company sent Jack and Ethan to install the system. I cannot praise their work and work ethic highly enough. They were on time and worked diligently . They were so respectful of my property and everywhere was sheeted up and protected. The lads were an absolute pleasure to have in my home and they are two fantastic ambassadors for this company. I chose the company because they completed work for my elderly parents last year . I was so impressed by the company, it’s communication and standard of work I didn’t bother to approach any other company when I wanted my heating system changed. Thank you so much for such a brilliant experience I am over the moon with the work and how well the guys treated my home . They were such lovely lads and I would recommend them to anyone who wants a first rate service!!

Our CH boiler broke down, I called HEH, they sent an engineer within 3 hours and diagnosed the fault, then temporarily fixed the boiler. They sent a quote for the job the same day, booked them in for the week after, job completed on time, at the price quoted and the lads were great. No mess, no hassle, they just did what they had to. 10 out of 10. Very good prices too.

My old French boiler broke down on 29 December 2023, after supplying 2 kitchens, two shower rooms, and 7 circuits of underfloor heating for 17 years. A local engineer had struggled for a year to keep it going, but it was now dead. My only hot water was a kettle. My only heating was an electric convector heater. For the whole of January I was in communication with the 12 Trusted Traders near my home, but none gave me confidence that they would be able to replace the entire system of gas boiler, thermostats and underfloor heating controls. In desperation I phoned the 13th nearest Trusted Trader: High Efficiency Heating. The Receptionist was so friendly, and she understood exactly what I needed. She made an appointment for Richard, the Technical Support Manager, to visit me a few days later. By the end of the week, I received a very thorough 9-page report, with exact details and costs of the entire project. I was very happy to pay the deposit, and the work was scheduled for the four days before Easter. Dylan and his apprentices were so friendly and efficient. They finished most of the work in 3 days, then came back after Easter to make some adjustments. The boiler was making an unusual intermittent humming noise, so HEH arranged a visit from Worcester Bosch at no charge, and the boiler was silenced within an hour. Everyone in HEH is genuinely friendly and efficient, and they are quick to respond when anything needs to be adjusted. They are simply the best!

I contacted HEH after being recommended by a neighbour and having been let down previously by someone else. It was my first time using this company and they were brilliant. The engineer and his apprentice were polite, knowledgable and explained everything to me. Happy I’ve finally found a decent company to use for servicing and repairs on our heating system.

I cannot recommend HEH highly enough. They came to fix a problem I had within 3 hours of me ringing them - true professionals. Always reliable and nothing too much trouble. Thank you 👍

I got a message this morning first thing to advise they were on the way and he promptly arrived as promised. He was polite, professional and after completing the job asked for my documentation so he could affirm the job had been completed. Excellent and courteous customer service.

I cannot recommend High Efficiency highly enough. Honest, reliable, friendly and professional. Used them several times for annual boiler service and repairs. Came out today to give me some honest advice regarding a remote filling link rather than having to move the boiler! Thank you.