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Home Counties Pools & Hot Tubs

4.9

104 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday - Closed

About

Established in 1983, this year we celebrate 40 years of trading from the same site here in Horsham where the Hillier Garden Centre hosts our mult award winning show centre, all of which serve to recognise us as one of the most established swimming pool and hot tub companies in the South of England. Winners of numerous industry awards for design, construction and retail excellence we pride ourselves in the fact we have both the experience and ability to complete any installation professionally and with pride in our workmanship. We assure you of a pleasurable buying experience and exceptional customer service and after care.
In addition we offer a comprehensive service embracing refurbishment, maintenance, servicing, water treatment, filtration, heating and the supply of a full range of pool and spa accessories.

Our multi award winning show centre features two full size Cacade Pools, an indoor heated Endless Pool , demonstration safety covers and one of the largest pool and hot tub stores in the UK.

What we do

  • Building construction contractors

    • Swimming pool construction
  • Swimming Pools & Hot Tubs

    • Hot Tub Installation
    • Swimming Pool cleaning
    • Swimming Pool installation
    • Swimming Pool service & Maintenance
  • More Services

    • swimming pool maintenance
    • swimming pool builders

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
104 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Great after-sales service.
Customer Service
Quality
Value
Home Counties installed my pool a year ago, and have been great in after-sales service. They also sold me a five-star product which I'm delighted with.
Graeme J Posted on 18/02/2018 , work completed 18/02/2018
Prompt & professional.
Customer Service
Quality
Value
I would highly recommend this company. We found they were very friendly and professional. They made frequent visits to make sure the project was on track. I would definitely use this company again.
Victoria, Kent Posted on 22/01/2018 , work completed 22/01/2018
Patient and attentive
Customer Service
Quality
Value
I had a very tricky site to shoehorn my new pool into. Home Countries were very patient with my building and design plans, with both me and my architect. The calculations and planning were worth it as the pool is a great addition to my house.
Paul, East Sussex Posted on 06/12/2017 , work completed 06/12/2017
Endless Pool Installation
Customer Service
Quality
Value
Very happy with the installation process and the pool. Craig and the team were very polite and helpful. They have made certain everything went ahead smoothly and answered all questions quickly. There are also friendly pleasant people to work with. I would happily recommend then to anyone who may be interested in getting an Endless pool installation themselves.
Mafeng Posted on 26/11/2017 , work completed 26/11/2017
Easy hot tub install.
Customer Service
Quality
Value
Salesmen helpful (not pushy) initially. Problem-free installation. Clear paperwork for servicing tub. Polite and helpful installers and my grandchildren love it!
Peter, West Sussex Posted on 23/11/2017 , work completed 23/11/2017
Excellent work, on time, very professional
Customer Service
Quality
Value
Efficient workmanship excellent personal service great product. Highly recommended
David, West Sussex Posted on 01/11/2017 , work completed 01/11/2017
Beautiful indoor pool
Customer Service
Quality
Value
Home Countries were very helpful from the start to the end of the project despite it spanning several months. They were always available to help with the design and any queries, provided several site visits ahead of the installation and worked efficiently during the build itself. They liaised with my other sub-contractors and ensured everything had been installed correctly and was in working order before leaving the site.
Debra, Kent Posted on 31/10/2017 , work completed 31/10/2017
My review
Customer Service
Quality
Value
Top job - friendly & professional
Helmut, East Sussex Posted on 21/09/2017 , work completed 21/09/2017
Outstanding Experience
Customer Service
Quality
Value
Craig, Chris and everyone involved in the installation of our pool were polite and professional throughout. Our expectations were met and the experience was wonderful. We will keep in touch! Best wishes Luke and we will recommend.
Michael, Surrey Posted on 12/09/2017 , work completed 12/09/2017
Outstanding service.
Customer Service
Quality
Value
We would have no hesitation in recommending Home Counties Pools. The entire team is a pleasure to work with. The service was excellent through the entire process. They graciously accommodated us when our building project was delayed on several occasions. They then fitted the pool efficiently and on time, with no fuss, culminating in a handover late one evening to fit in with our schedule. We are delighted with the final result.
Ann, Kent Posted on 04/08/2017 , work completed 04/08/2017