Insomnia IT Systems

This was just the latest job Mark has done for me over the last number of years. Essentially as parts failed or needed an upgrade Mark has done the work such that other than one drive and the power it's a whole new system! He is quick to respond, knows his business, gets on with it as fast as you can in the current parts climate and how anybody can give less than 5*'s for value is beyond me. I can usually find fault but not here, recommended!! The reviews speak for themselves

Mark is the go to guy for computer problems both fixing them and helping with problems using a them. He came to our home to help with a problem and ended up showing us how to edit PDF files, Tag our Photos and connected our fitness watches up to the computer and several other things. As you may guess we are older users and Mark was very patient, nothing to much trouble. Would recommend him to anyone who needs help with anything to do with computers

Sorted the problem quickly no fuss no mess. Fantastic job much appreciated. Top job.

I needed a new computer but didn't know who to ask. I found Marks number in an old yellow pages and rang him. The whole experience has been wonderful. A new computer arrived within the week and Mark was so patient at explaining everything. He did everything that we asked and was a joy to have in our home. I would wholeheartedly recommend him to anyone.

I was very apprehensive choosing a technician to look at my Apple Mac which I had inadvertently wiped the hard drive completely just before Christmas, Had a real struggle to find a repairer in my immediate area, so looked on the internet and found Marks web sight. I did notice the ' Which ' accredited label on the page (which made me feel a little more comfortable ringing him). Mark agreed to visit me and arrived dead on time, was wearing full mask and protective gloves. I explained my problem in depth, He carried out a full assessment and then gave me the options open to me, I asked him to do an updated install and to sort the connection to one of my printers. He did a great job and I cannot speak highly enough about his attitude throughout the repairs, ( although I did say to him I would be happy to not see him again !!) I would not hesitate to use Mark again and now have a little more peace of mind if I ever need a computer repair again.

I have used Mark several times now and have recommended his services to others who have also been very satisfied. I am not a confident IT user but have found Mark to be prompt, friendly, patient and very efficient. He always goes above and beyond what I have asked him to do. It is so reassuring to have him to call on when I encounter problems and I would not want to use anyone else.

Mark is reliable and patient. He always replies to requests for help and nothing is too much trouble. After care is excellent.

Mark is very professional in all aspects of his work. Mark is very friendly, courteous and knowledgeable, nothing too much trouble. The price agreed was the price we paid and also gave us a years guarantee for our new computer. Mark discussed the changes with the computer during the set up and left us a contact number and e.mail address if we had any problems. Choosing someone you have never met to work on personal information can be quite worrying, but I can honestly say that I would highly recommend Mark he is a true professional. Mark also used a face mask and social distanced whilst he was in our home. Thank you so much Mark

After cleaning my laptop following a scam incident, I asked Mark to build a desktop computer for me. The result was a state of the art computer which exceeded all my expectations. Mark is very skilled and knowledgeable and gives an excellent service. He is friendly and courteous as well. I won't be using anyone else for my IT needs in future

For people who are not computer literate it is important to have someone to help when problems arise. Even more important someone like Mark who is very competent reliable and courteous. Mark solved our internet connection problem and also assisted our daughter. Nothing too much trouble.