J B French Heating & Gas

After 8 weeks of being messed about by British Gas, we contacted local plumbing & heating engineer (recommended by Which? Trusted Traders). Jason quickly diagnosed the issues and talked us through the options. He provided a detailed quote, which we were happy to move ahead with. We had a complete boiler replacement, which Jason carried out professionally, with minimal fuss, keeping us informed at every stage. At all times he followed Covid safe procedures, which was important to us as we are the primary carers of elderly parents and were worried about having someone else in the house. We are more than happy with the completed job and have already recommended him to close neighbours. We will continue to use Jason for annual servicing and any other plumbing concerns we may have in the future.

Did a thorough service to my combi boiler and replaced a kitchen tap. Also loosened a bathroom tap aerator which I couldn't shift. Friendly attitude and obviously takes pride in the job.

When our boiler needed replacement, we discussed the options with Jason. He gave us two fully costed options, which he discussed with us to explain the pros and cons of each. Jason completed the work very efficiently and professionally. Jason has done work for us before and we have been very pleased with his work. He is very considerate in his manner and makes sure that all rubbished is removed and that the work area is left neat and tidy. I have no hesitation in recommending him as a supplier of heating installation/maintenance services.

Firstly, worth pointing out that my own heating and boiler service contract company (who are very well known) does not cover underfloor heating systems which are supposedly too complex for them to deal with. So it was a relief to find a heating engineer who was skilled enough to deal with the issues of my non-working system. Jason suggested two options and the cheaper of the two turned out to be the most practical and efficient solution. He gave me all costs upfront and even tried to reduce them as the job took less time than estimated which I refused on the grounds that experience counts for a lot. This is the second repair that Jason has done for me and very happy to recommend him as trustworthy and skilled trader.

Like everyone here - I can't say enough good things about Jason. He came for an initial consultation basically as soon as I had messaged him, then finished everything in one day. He installed a radiator and towel rail and checked our boiler, making it run smoothly again. He is such a nice and professional guy, will definitely engage him again!

Our boiler had started leaking just as we were going away. Jason told me what to do short term and he came the first day I was back to sort it out. In the end it was quite easy so he sorted that, did a light touch boiler service because he knew he'd done a full one last year and while he was there he fitted a new tap cartridge in the bathroom too. He had a good look at our problematic kitchen tap and we discussed the options and agreed to leave it until it gets worse! That's what I like about him - he doesn't just go ahead but really talks to you about what the issue is and what the possible solutions were. Bill was completely reasonable. Separately Jason has been really helpful with his knowledge on fixing Hive in a house in an area which he does not cover - so something he could never earn money from but willing to help out. Strong recommendation from me.

Jason was punctual, friendly and helpful. He found that my boiler service was long overdue and completed the job efficiently and at a good price.

We have been using Jason for a while now. We personally like dealing with an individual rather than a cooperation. Jason gives honest advice and we find him 100% trustworthy. He has fixed our boiler and heating system even though it is quite old. He has always gone above and beyond what is expected for the job. The work carried out is of a high quality. We would highly recommend him.

Very pleased with the work. Completed expertly and at short notice. Efficient work with straight forward communications. Fairly charged.