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Trusted Traders

JamVans

Logo on white
Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed
Profile thumb jamvans logo with tag

4.9

393 Reviews

About

Household Removals

JamVans offer a full professional removal service whether you are moving to a new home in London, nationally or internationally. From the experience of the surveyor, to the professionally trained staff and the well-equipped vehicles you are ensured to receive our high quality service.

Storage

We are able to offer short or long term storage in purpose built 240 cubic feet containers. Storage facilities are temperature controlled and have constant 24/7 CCTV in operation. All items in our containerised storage fully insured.

Commercial Removals

Here at JamVans we understand the difficulties with moving office. Therefore with our careful planning, flexibility and knowledge we ensure that disruption is kept to a minimum. We work with the company to ensure that the removal goes smoothly and down time is kept to a minimum.

Packing Service

Our packing service is available for either a whole house or simply if you want a few items packed, we have all the materials required

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • packing dismantling re-assembly

Customer reviews

4.9
393 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Friendly, efficient, good value.
Customer Service
Quality
Value
I received a courtesy call the day before and a call to advise when the movers were almost there. The men were friendly and efficient. These guys were the best value for money I could find but price did go up when we ran over estimated time. It was still competitive.
Customer in Buckinghamshire14/01/2020
House moving
Customer Service
Quality
Value
It was little late to over run on another job. However, we were kept informed of the delay. The move it self was fast and efficient. Everything was carefully handled.
Customer in Greater London20/12/2019
Avoid. Fraudulent. Damaged 4 items beyond repair and won't cover cost, despite paying for insurance.
Customer Service
Quality
Value
Avoid. Fraudulent. Damaged 4 items beyond repair and won't cover cost, despite paying for insurance. Four items broken (worth over £1,200). Two lost items. Paid for transit insurance but removal team provided false version of events, blaming us (client) and lying so that insurance doesn't pay us back anything to cover our loss. Made complaint, asked to speak to senior management but have had no response or received any attempt at apology. Unprofessional removals team who lied consistently throughout the day to manage our expectations. Avoid.
Customer in Essex17/12/2019
Brilliant removal company
Customer Service
Quality
Value
We have just completed a move with JamVans and have been very impressed with the service we received. Nikki in the office was very diligent in taking us through the process of moving home. We have not moved for over 10 years so we were a little apprehensive about the process but we are so glad we found JamVans. There were 4 chaps on our move each of which worked so well all day and took great care of our furniture. I will definitely be recommending to family and friends.
Customer in Hertfordshire05/12/2019
Best removal company, friendly, professional, punctual.
Customer Service
Quality
Value
I can not recommend JamVans or thank them enough they were by far the best removal company I have ever used. Gemma in the office was amazing, so kind and accommodating helping me sort out my move and being able to achieve it in a very tight time frame of 2 weeks! She really went above and beyond. The two removal lads were fantastic, they arrived on time and moved me in in the allocated time frame. I can’t praise them enough too, particularly as my house was a bit shambolic to say the least, more of a building site to be honest. JamVans were a real pleasure to deal with and it was the least stressful experience of the whole moving process. They are the only removal company that I will use.
Customer in Hertfordshire03/12/2019
Devious and dishonest, in my opinion.
Customer Service
Quality
Value
My opinion is that Jam Vans are devious and dishonest. They are very friendly and helpful initially claiming to take the stress out of your move, but they are not transparent about their charges. They say they offer a fixed fee and don't mention anything about additional charges for delays. Similarly their quote does not mention timings on the day. There is something hidden in the terms and conditions, which talks about extra charges for delays, but again, no timings are mentioned. They then specify that your move starts at 8:30 am and if the completion is delayed for any reason, they start charging by the hour. In addition, when it got to 4:05 pm and I was still waiting for confirmation of completion, they turned the van around and threatened to either return my possessions to my original address, or store them and charge me for the privilege. They then finally agreed to return the van , but only if I paid the additional charges in full (essentially holding my possessions hostage unless I paid). They are also blatantly dishonest , as when I complained ,they promised they would consider refunding me some money as they didn't like customers to be unhappy and said they would get back to me in the next 24 hours, but didn't. I then went through their complaints procedure, but they insisted that they were fully clear and transparent about their charges and that felt that they had no obligation to inform me. I would urge you not to use them!
Customer in Greater London09/11/2019
Terraced house move
Customer Service
Quality
Value
Thanks to the Jamvans team for the pain free packing and removal from our four bed house. The team worked very efficiently throughout the two days to complete the work, with much care and attention taken to wrap up our contents. We are very grateful that the move went so well. Thank you.
Customer in Greater London09/09/2019
Friendly, patient and fast
Customer Service
Quality
Value
Even though the temperature was so high that day, they came and moved my stuff so quickly. We also had an issue with the lettings agent not giving us a key to get into the property in time and our movers waited patiently for us to sort everything out and then moved everything in with no complaints! Would definitely use them again!
Customer in Hertfordshire26/07/2019
Fast, careful, professional.
Customer Service
Quality
Value
I've used these guys twice now as we're moving from studio flat to house. They've given me outstanding service both times. Friendly, polite, professional and fast They cleared out five years worth of accumulated stuff from my studio flat in about 20 minutes as I'd already packed into crates. They are genuinely respectful of, and careful with, my belongings. I've used people before who forget that they're handling someone else's property. The Jamvans guys didn't. They asked about the best way to handle certain things and made sure the van was packed carefully. At the self-storage unit they asked about the best way to pack things, for example what I might need first so it could go in last, and made sure I got the most out of the space. I'm really impressed, and while I didn't get the names of the guys from the second run, Martin and Chris were outstanding. Jamvans beat my expectations - I'd expected less careful handling. The prices are average for the market, but there's no delaying tactics to squeeze out an extra hour here and there. I've never seen stuff move so fast. They're definitely going to be my first choice when I come to move out of storage and into the house. Annette in the office is fantastic - very knowledgable, quick to respond, and there was no nonsense involved in booking.
Customer in Greater London24/07/2019
Not what they seem!
Customer Service
Quality
Value
JamVans present a very friendly face but when things go wrong they are not so helpful. They moved furniture from my daughter's flat in North London in 2018 and took it into store in Hemel Hempstead while she was abroad. We have being paying them £142 pcm for storage since then. We asked if we could remove some pieces from the container. They charged £110 for arranging for us to do so. We hired a van and went to pick up the furniture. In removing an antique French commode, the JamVan person in attendance put weight on one leg when removing it from the container and it snapped off. It had some woodworm in the leg but I had brought it safely myself from Paris and my daughter had used it in her flat for 2 years. The wood is still hard but it could not handle the mistreatment. I asked JamVans to pay for the cost of repair and they flatly refused to do so or even to make a contribution. They claim I was not insured, though I pay a month insurance to them to cover storage. They never advised me that this exercise needed extra insurance. I complained but they merely quoted the rule book at me. Beware their smiles!
Customer in Greater London13/06/2019