Just Gas Ltd

I would happily recommend Just Gas Ltd. I called a few weeks in advance to arrange a gas boiler safety check for a holiday let. I received a text on the morning of the appointment informing me of the name of the engineer and that he was en route and received the completed certificate within a few hours. The service I've received was friendly, efficient and professional, thank you Just Gas!

I used Just Gas in Torquay when replacing our boiler. Martin, sales manager, replied to our email request within a couple of hours. The quote was competitive and work was scheduled to take place quickly. The engineers, Jon and Jake, arrived early (good job I was out of bed!). They were very efficient, dealing with a couple of issues that came up during the day. They were both very friendly. Work was completed in about six hours and they ensured that everything was tidy before they left. Would definitely use again in the future.

Just Gas has been our preferred gas engineer for seven years. When we decided to replace our boiler they gave a number of quotations for various options together with helpful advice. The underfloor system was flushed and the existing system removed. A new Viessmann 111-W then fitted over two days by two engineers. They worked very cleanly and politely providing a very neat plumbed installation. Since the heating of the house has been much improved with plentiful supplies of hot water. We are happy with our choice of boiler and very satisfied with its installation.

With solar panels and batteries newly installed, we had Just Gas chemical-clean our radiators, replace our old boiler and cistern, and install an iBoost (to help heat water with solar power). The work was all carried out while we were away from home. We returned to a warm house and no mess -- brilliant! Graham was helpful from the start. On our return his team came back and cheerfully and methodically helped us diagnose whether a leak we found had anything to do with the work they had carried out. It didn't, but we weren't charged for this call-out. Graham was patient and good-humoured as he did the hand-over and showed us how to change settings, etc. We will happily use Just Gas in future and recommend them highly.

Having had less than a good experience with the central heating boiler service last year, I took better care with my choice this time round. I couldn't have chosen more wisely, Just Gas did an excellent job. The engineers were professional and friendly and worked efficiently. It wasn't an easy job as the boiler sits in a tight corner and a cupboard door needs to be detached to gain access but they remained positive throughout. The work was done as agreed and I was being informed by text when the engineers were on their way. I was not able to switch the heating back on afterwards - my fault, I didn't see the vital button in that dark corner - but Just Gas arranged for an extra visit with a short notice to help me out; again showing good care for their customers.

We had previously used Just Gas who efficiently serviced and repaired our boiler. Our boiler broke down and we contacted Just Gas who advised us that due to its age it would not be possible to repair and recommended a replacement. They provided a competitive quotation and we subsequently asked them to proceed. The installation was completed in record time that involved the engineers staying late to ensure we had a working system before they went home. We would like to say a big thank you to the engineers who were friendly and courteous and skilled in their workmanship with a very neat and tidy installation. Excellent service from everyone we dealt with at Just Gas.

Finally decided to replace my old and tired boiler, initial quotation visit was fast friendly and informative, took the time to check water pressures and listen to my requirements and agree on what was needed for a fixed price. The work itself was carried about by a team of 3, a clean, tidy, quick and friendly job, absolutely nothing to but praise for customer service.

Extremely quick service to install new boiler with 10 year guarantee. I rang Just Gas Ltd on Friday the 17th of May regarding my 19 year old boiler not working. The owner of the firm came that afternoon and gave me a price which I excepted and paid a deposit for a new boiler. The next day, Saturday the 18th May two polite heating engineer arrived at 9 am and laid out dust sheets they then proceed to work very quickly in a professional manner until they completed installation. They tidied up and cleared all waste from the job and showed me how the new boiler works . Exceptional service! Please note ; Many years ago I was a plumber / gas heating engineer.

Good knowledgeable initial advice from the owner, Graham, and a reasonable quotation for - A new boiler, increased capacity gas supply pipe from the gas meter, fitting new kitchen mixer taps and a wc flush repair. Two day job completed as promised. Turned up on time, efficient, pleasant, tidy and cleared up afterwards. All working well and at the price quoted. Very pleased - happy to recommend this company for a good professional experience.

Graham was friendly, efficient and gave me excellent advice when I had a glitch with my new boiler system - which turned out to be something I could have avoided (lesson learned!) There was no call out charge and I'm very grateful for the prompt response - especially as it was a busy day for the Just Gas team.