KindWater Water Softeners

Very efficient response to my enquiry; speedy appointment to service a 5 year old water softener; polite and informative engineer; highly proficient and efficient. One satisfied customer.

I was considering a replacement water softener and uncertain who to approach when, by happy coincidence, a sales leaflet from KindWater came through the door. I received a very speedy response to an online enquiry and within three days was visited by one of their friendly, informative engineers, who did a survey, efficiently installed a new Kinetico water softener and removed the old, worn-out machine. While not the cheapest product on the market, the new softener is compact, looks good, needs no electrical connection, seems of high quality with a long warranty and worth the price. After a week in situ it is unobtrusive, with no noise, and the degree of water softening seems just right. The block salt it uses is so much easier and cleaner than the bags of tablets. I subsequently ordered a supply of salt blocks from the company which was delivered free within five working days. I rate KindWater very highly, not only for the products they sell (or hire) but also for the speed and efficiency of their service and their personal, friendly approach.

I have used Kindwater before and chose to have my new water softener installed in December. The engineer was here most of the day as extra pipework needed installing. He was very knowledgeable, friendly, and patient and good humoured right from the time when he came out to assess what I needed, and the day of the installation itself. He worked expertly, cleanly and tidily and answered my questions clearly. The staff at the office are all helpful too. Highly recommended.

I would definitely recommend Kind Water. Barry was excellent and went that extra mile during the installation explaining everything in detail. Also, thanks to Kind Water for organising the installation date quickly as our previous water softener had failed leaving us with no water so was appreciative when Barry arrived promptly and did a fantastic job. Very pleased with the new softener it is more advanced than our old one and a lot easier to use. Thank you Anne & Colin

Both Jamie the engineer and the staff at the company's office were both professional and helpful. On his first visit, Jamie had all the information we required, he explained the various options and the process of fitting a new softener. He gave us a price for the various options, but there was no pressure on us to place an order at the time of his visit. Having placed an order it was very easy for us to arrange an installation date that was suitable. Jamie arrived promptly and carried out the work, explaining what he had done, relating to our specific situation. Before leaving he ensured that we had a full understanding of how the softener worked and could be recharged. The room was left clean and tidy and he offered to help us reposition the appliances.

Excellent service today by Jamie at Kind Water Solutions. He was very thorough and managed a tricky installation with ease.

Jamie arrived on time and set to work immediately explaining what he was going to do. Our new water softener was installed in an efficient, tidy and professional manner and Jamie gave full details about the product including helpful tips. I would have no hesitation in recommending Jamie.

Kindwater plumber name Jamie He has done excellent work, and he helped me a lot. He even worked extra for the job.He does what he is supposed to do, and he is a clean, tidy, and organised person. Thanks for KindWater