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Trusted Traders

KindWater Water Softeners

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
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4.9

135 Reviews

About

KindWater’s experienced team is led by a former industry association Chairman and we have successfully installed thousands of water softeners. We are large enough to be professional, small enough to take a personal care. Which is why our customer satisfaction surveys consistently show 60% delighted, 36% pleased, 4% satisfied and 0% unhappy.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Handyman and home maintenance services

  • More Services

    • domestic and commercial salt sales

Customer reviews

4.9
135 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Very professional and courteous service
Customer Service
Quality
Value
Installed a new Kenitico Water Softener. Installer very knowledgeable and able to answer our questions as this was our first water softener. Nothing seemed too much bother during booking period. Installation carried out on schedule and within time frame advised and work area left clean and tidy. Very professional service all round and would have no hesitation in fully recommending Kindwater to anyone. Enjoying the many benefits of softened water and should have had one installed a long time ago.
Customer in Essex21/02/2020
Good work
Customer Service
Quality
Value
We had our a problem with our aged water softener and rang KindWater on the strength of previous recommendations. The appointment to attend in a few days was soon made and was exactly when stated. The advice from the engineer was sound and easy to understand. The resulting purchase and fitting of a new Kinetico unit all went to plan. We did have a small issue with it but after a phone call it was dealt with on the next working day. All staff were friendly and informative. The company is a pleasure to deal with!
Customer in Cambridgeshire16/02/2020
Great service as ever
Customer Service
Quality
Value
I had used Kindwater before at a previous house and was always impressed with their service; either installing water softener or delivering salt block. So when I moved into a new house they were the obvious choice. Although the under sink cupboard was quite a challenge to install the unit it was installed successfully and up and running quickly. Would always recommend Kindwater, always friendly and helpful too.
Nigel 07/02/2020
Excellent product and workmanship
Customer Service
Quality
Value
We had our old water softener replaced with the block system. It was undertaken on the agreed date, schedule and budget. The salesman, fitter and the salt was delivered/undertaken by professionals and courteous people. We were very impressed by the helpfulness and clear instructions given to us. Could not fault anything.
Customer in Norfolk04/02/2020
Great service
Customer Service
Quality
Value
We had thought about a water softener for a while but were put off by the price. KindWater offered an excellent price, product, guarantee and fitting service. The initial survey was reassuring with everything clearly explained. The fitting was done with the minimum of mess and disruption. The end product is working really well and delivering plenty of soft water. A very professional service from start to finish.
Customer in Suffolk09/12/2019
Excellent and cheerful
Customer Service
Quality
Value
No delay for appointment which was on time and installation done in the same visit. No mess, no fuss.
Customer in Suffolk06/12/2019
Water Softener
Customer Service
Quality
Value
The installer turned up on the time I was quoted and was also completed before the time I was quoted, the installer never left a mess when he finish and left my kitchen and bathroom clean and tidy when he finished. I would recommend this company to anybody who wanted a water softener fitted.
Customer in Suffolk27/11/2019
Great service - again
Customer Service
Quality
Value
Second time we have used Kindwater, the first was in 2012. We have recently moved home and couldn't face life without a water softener in a notoriously hard water areas. Their advice was simple and straightforward and they are obviously experts in their field. The water softener was supplied and fitted within a week. No fuss, no mess. Very nice people to deal with. Highly recommended.
Customer in Suffolk26/11/2019
Faultless & Fantastic!
Customer Service
Quality
Value
From initial survey to installation the service and efficiency were faultless. Not the easiest of jobs because of limited space but the engineer gave me an estimate of the time he would take to complete it and he was 10 minutes early! Having had 3 softeners in previous properties this was by far the most professional firm I have used. It is now 3 months since installation and there have been no problems and using block salt is a delight after 25kg bags of 'tablets'! Thank you, Kindwater.
Customer in Suffolk15/10/2019
New water softener fitted by Kindwater
Customer Service
Quality
Value
We moved into our new home at Grundisburgh. The property did not have a water softener fitted and a very obvious scale formation could be seen compared to our son who had a Kindwater softener fitted. We were also having a new boiler installed so want to protect it and other household appliances. We contacted Kindwater to get a quote. The engineer who turned up was very knowledgeable and went through all the options to connect the system. Also had several conversations with the young lady in the office when I wanted to compare costs. We decided to have it fitted which was a bit of a no brainer really. The good thing was the same engineer who did the quote did the fitting so was aware of the job. All in all a good job from a professional company. The water softener is doing a great job no sign of scale even in the kettle which had bits in it all the time so would recommend the company and product without reservation.
Customer in Suffolk24/09/2019