KindWater Water Softeners

I was quickly given an appointment for a service call. Jamie arrived exactly on time and soon established the nature of our problem. He patiently and thoroughly explained the options open to us and was willing to fit a replacement unit without needing to make another call. The work was carried out straightaway and the resulting neat installation was a big improvement on the existing chaotic "birds nest" of flexible pipework. Jamie provided plenty of useful guidance and his friendly and helpful manner made us feel very confident that we had been given top class service and we had made exactly the right decision. Would definitely recommend the services of this firm and indeed have already done so as one of our neighbours is currently looking to replace his old installation.

Did some research online when we decided to get a water softener and found these guys. Product seems great and there was absolutely no high pressure sales chat whatsoever. Came to quote when they said they would. Quick and efficient. Installation two weeks after we agreed the quote and again, timely arrival, efficient installation and very tidy and respectful around the house. Would definitely recommend. Can feel the difference in the water straight away.

We are delighted with our new water softener. Jamie came out for our free survey and also fitted our water softener. We had lots of questions which Jamie answered really clearly so we knew exactly what to expect and understood costs. Jamie arrived promptly on fitting day and made sure we were still happy with everything agreed before commencing. The fitting is very neat and we are delighted with the difference in our water already. We would definitely recommend.

Pleased to say had a very good experience with this company with a new replacement unit and Jamie the engineer, who explained everything very well so that we choice the correct new unit and how it works. Happy customer and highly recommend Kindwater.

Jamie originally visited to service my water softener but it was beyond repair despite his efforts, it was very old. He discussed my requirements and provided a quote for a new softener without any pressure. He returned today as arranged and he had clearly given considerable thought to how he would complete the installation in the limited space available. I now have a lovely new softener which Jamie installed with great care. He is very professional and friendly and a very tidy workman. Everything was completed with in the expected timescale and budget given. I have already recommended this company to two friends. I have also found the office staff very helpful and friendly when I have contacted them.

Right from my first enquiry through until the installation today by Andrew, KindWater have given exceptional levels of service and I highly recommend them. I needed an old water softener removing and a new one installed. The information I received was comprehensive and enabled me to make an informed decision about the best type of water softener to have installed. Andrew arrived on time, worked tirelessly to remove my old softener (which had plenty of 'salt creep' attached to the outside!) , fitted a new 'stopcock' as the old one was seized and installed the new softener. He worked tidily and nothing was too much trouble.

Jamie was punctual and personable. He'd serviced for a family member and I was so impressed, I booked him to check the water softener we acquired when we moved. Despite time and effort, he was unable to repair it. He gave us clear options at a range of prices. He didn't charge for the service. We decided to stick with KindWater for a new water softener. On completion, he explained everything clearly and patiently. Spreading the cost over 10 months interest-free was a great option for us. We'll definitely use KindWater for future work.

Jamie visited to advise regarding purchase of a water softener he arrived at the agreed time and gave good advice including some fixtures were in good order and did not need replacing, enabling us to agree to purchase. He arranged a suitable time for him to come and fit the softener. Jamie again arrived at agreed time was courteous, fitting the new model and explaining the workings, guarantee and servicing needed. The job was completed quickly and efficiently and the site left clean and tidy. The paperwork was explained and completed to my satisfaction prior to him leaving.

We have just had a premium water softener and reverse osmosis filtration system fitted and we cannot praise Kindwater and fitter Jamie enough. From first visit to final checks the process went smoothly, things were clearly explained at every stage, work was neat and rubbish cleared away, and we even had a call from Jamie the next day to check that everything was in order. We would thoroughly recommend the company and the product.

Jamie came out this morning to service my water softener. From my first email contact to setting up the service through Jamie finishing the work, I have been impressed by their professionalism and pleasantness. Good people!