Endorsed by Which?

Kudos Stairlifts

4.9

312 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

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About

At Kudos we specialise in in providing solutions that suit our customer’s requirements for their home and making this a reality for them.
Our distinctive approach to offering the best solution for your home has led us to offer a truly versatile stairlift range. Available in a range of technologies, each widely used around the world, we are confident that we can offer you a configuration that will not only fit but is right for you.
Our speciality range and design service also provides solutions for narrow and spiral staircases where others cannot fit.
Security, reliability, and ease of use are the pillars of our design, which are delivered from the components we use and our attention to every single detail. Individual tailor-made projects, that comply with the highest quality and safety standards, allow each lift to feel unique and fit perfectly.
You can rest assured that with Kudos Stairlifts you will benefit from years of experience and dedication providing our customers with a first-class service.

What we do

  • Disability and mobility

    • Stairlift Engineers
    • Stairlifts
    • Disabled Lifts
  • More Services

    • narrow spiral multi turn stairlifts
    • curved

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
312 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Excellent
Customer Service
Quality
Value
Thanks for the prompt time keeping, how corteous they were while doing their job and their workmanship. The only comment I could make, is that they requested the first payment to be in October but the job was only completed in December. I question why did they needed the deposit in October.
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 14/12/2022
The trader replied (on 23/12/2022)
Thank you for taking the time to leave a review for us. I am delighted you are happy with the service we provided. I do hope the stairlift brings you many years of good service too and makes life a little easier. To answer your question, a specific model was ordered by you/ your family and prepared in October for your specifications, requested to be placed on hold for your stipulated installation date in December. It is normal practice for the deposit to be taken at the time an order is placed and put into production, in this case put on hold also for other works in your home to be completed by other contractors not linked to us. If you wish to discuss this further please do feel free to contact me directly at your convenience. Thank you once again for your order and your review
Excellent Service
Customer Service
Quality
Value
Everything was carried out with care and consideration and the job was done very thouroughly.
Which? Trusted Traders Consumer Posted on 23/11/2022 , work completed 15/11/2022
The trader replied (on 23/12/2022)
Thank you very much for your kind words and for placing an order with us. James - Kudos Stairlifts
First class professionalism, work ethic and delivery
Customer Service
Quality
Value
From start to finish Kudos Stairlifts has been outstanding, from its customer service to installing the finished product. The essential keystone in its business is the wishes of the service user. We were recommended Kudos Stairlifts as they can provide an adaptable stairlift, as my wife is unable to move her legs back. The product has been fantastic and now my wife can travel up and down the stairs. Whereas before she was limited to the downstairs. The engineer was friendly, knowledgeable, immaculate and took time to demonstrate the product with me and more importantly with my wife. The installation of the stairlift was installed well within the lead time quoted and although a considered purchase, it will stand the test of time.
Customer in Greater London Posted on 19/10/2022 , work completed 18/10/2022
The trader replied (on 23/12/2022)
Thank you for a very detailed and thoughtful review! We are incredibly pleased that you are happy with our customer service and it's great to hear that it's making life better for your wife. James - Kudos Stairlifts
Thoroughly professional
Customer Service
Quality
Value
Two visits: one to explain the product and then to measure up, the second to fit the device. The same person came on both occasions. The whole process was painless and completely professional. Due to our, apparently. unusual stairs, other stairlift people were unable to help us. However, it was no problem for Kudos. Product fitted our needs completely.
Customer in Cambridgeshire Posted on 28/08/2022 , work completed 24/08/2022
The trader replied (on 23/12/2022)
We are very pleased to hear you are happy with the stairlift and the service we have provided. It was our pleasure to install this for you and we trust it makes life easier for you. Laura - Kudos Stairlifts
Thyssen Stairlift deigned, supplied and installed
Customer Service
Quality
Value
Very efficient and professional operation from the initial enquiry through to site survey, equipment options, design and final installation. Communication was excellent and everyone involved very friendly and helpful. Super company to deal with.
Customer in Surrey Posted on 24/07/2022 , work completed 21/07/2022
The trader replied (on 23/12/2022)
Thank you once again for placing an order with us! Your kind words are lovely to read! Lily - Kudos Stairlifts
Kudos FLOW X
Customer Service
Quality
Value
Initially we tried another company who could not cope with the complexity of our staircase. They recommended Kudos. Troy surveyed and installed it. His explanations regarding operating it were clear and reassuring. He left us feeling confident that this would be a liberating experience. I can now go up and downstairs safely without the need to rely on my wife for assistance.
Customer in Berkshire Posted on 17/07/2022 , work completed 15/07/2022
The trader replied (on 23/12/2022)
That's great to hear! Thank you for taking the time to leave this feedback, Troy was over the moon to have read this, as was the whole team. Laura - Kudos Stairlifts
Excellent Service from start to finish
Customer Service
Quality
Value
Mum finally agreed that she needed a stair lift. It was a difficult staircase with a full narrow turn and a low bulkhead. Peter from Kudos thoroughly assessed the stairs and whether mum would be able to clear all the turns on a stair lift. The team in the office kept us fully informed about the drawings, the manufacture and shipment of the lift. Peter arrived on time on both the measuring and fitment day. He was extremely courteous, knowledgeable and supportive. The stair lift was fitted quickly, carefully with minimum disruption to the home. Peter explained thoroughly all aspects of the function of the lift and how to use it. His instructions were clear, patient and detailed. As a family we have been very impressed with this company and delighted with the new stair lift. Mum will now be safer in her own home and her independence is retained. Thank you Peter and the Kudos team.
Customer in Northamptonshire Posted on 19/06/2022 , work completed 17/06/2022
The trader replied (on 23/12/2022)
From Peter and the Kudos Team - We loved reading your kind words and it's fantastic to hear that your Mother is now safer and more independent! Thank you for choosing Kudos Stairlifts.
Excellent service
Customer Service
Quality
Value
I had excellent service from this group right from the initial query and installation was exemplary. Extremely clean and tidy.
Which? Trusted Traders Consumer Posted on 09/06/2022 , work completed 07/06/2022
The trader replied (on 23/12/2022)
Thank you for your order and kind words! James - Kudos Stairlifts
Lifesaver
Customer Service
Quality
Value
My husband has severe copd After 3 nights running of my husband having severe breathing difficulties after climbing the stairs, I was on the phone ringing round 3 companies .Comparing them after visits we chose Kudos. I am so glad we did. From start to finish nothing but kindness and expert knowledge. We have 2 bends in the staircase which added to the cost but the result was worth every penny and more. He is on oxygen 15 hours a day, so the freedom the stairs give him is amazing. We had a slight problem a few days later and an engineer was soon out, no questions, just superb service. I suffer with severe vertigo and normally I am stuck either up or downstairs , now we have a stairlift when my husband is looking after me he knows he can get to me quickly, I fall over a lot. If you are thinking of buying a stair lift from Kudos do not hesitate ,
Customer in Hampshire Posted on 08/06/2022 , work completed 14/03/2022
The trader replied (on 23/12/2022)
We really appreciate the kind words and explanation of the process of choosing Kudos Stairlifts. I'm pleased to hear the engineer was able to help you and trust the stairlift continues to make life easier. Lily - Kudos Stairlifts
A worthwhile purchase.
Customer Service
Quality
Value
I cannot praise too highly the standard of workmanship and the extremely friendly way I was treated by the staff whenever they called me. The stair lift was installed very quickly and without any disturbance and a slight concern they had in the readings of the usage that had to be taken before it was handed over was soon rectified. The lift I ordered is first class and I get up the stairs so easily with the simple controls. It was within my budget and wishes. I find it hard to find the words to describe the excellence of all the staff who had to contact me as I as always left with the feeling that my concern had their total attention. Their concern did not end with the installation as they have continued to contact me since. Kudos standards should be copied by many other companies as the best way to handle customers.
Customer in Surrey Posted on 07/06/2022 , work completed 30/03/2022
The trader replied (on 23/12/2022)
Absolutely fantastic to read! Thank you very much for placing an order with us and for the very in depth review. Your kind words brought a smile to the office! James - Kudos Stairlifts