Lucas Plumbing & Heating Ltd

Called Lucas Plumbing first thing in the morning and they arrived within 2 hours. Once again exceptional service from Brian the technician who diagnosed the issue within a few minutes. The defective part was identified and he sourced it for the following day which he fitted at the end of his work scheduled for the next day. I have now used Lucas Plumbing for the last 5 years and every time they come up trumps with incredible service and expertise.

Had a small oil leak. Turned off the supply. They responded and fixed it within a couple of hours. Have used Lucas for a number of years now and highly recommend them. Friendly and experienced engineers.

Polite , professional, and kept me informed by email . Came on time given , quick turnaround . I have no problem with recommending Lucas Plumbing and hope to use them on larger jobs I will occur .

They installed our boiler last year and we received an email reminder for the annual service. Their email system/office works well - with further reminders about the date of the service and the attending engineer. Arrived on time - job well done - and happy to discuss further work we need doing. Very confident in using them again - and recommending them to others.

We have used Lucas plumbing for many years and would totally recommend them. They always try to come promptly, are on time, polite and efficient. They are also happy to go that extra mile.

Lucas Plumbing were fantastic. They arrived the day the application was made, called to ask if it'd be convenient to come around early, and got everything fixed right away. It was an exemplary service.

We engaged Lucas Plumbing to replace a lavatory. They provided a quote quickly, that we were happy with. Arranging a date about a week later to complete the job. The plumber, who was a very pleasant chap, turned up exactly on time and did a great job. Nothing but good things to say about our experience of using this company.

We had a leak coming through the lounge ceiling from a wash basin above and a previous plumber had cut a hole in the ceiling to prove where the leak was coming from but then did not want to do the work (but charged us for the visit). Other plumbers we talked to did not want the job either so it was a relief to get a company who were happy to help. All three guys who came around (one initially to review the work needed, one to do the work and another to fix a small issue afterwards) were very friendly and polite and explained everything to us. The work was done on the agreed day at the agreed price. My only small complaint would be that the charge for the initial visit, which I did not mind paying, was not explained to me when I organised that initial visit. The guy who did the work cleaned up afterwards and left things tidy. He also managed to remove three tiles without breaking them which was a huge bonus. There was a very small leak after the work had been done but they sent someone around almost straight away and he fixed the problem very fast. I would definitely use this company again.

Efficient, prompt and polite service as usual. I would recommend Jake and his team to all.

Lucas Plumbing and Heating have been servicing our boiler annually for many years - perhaps around ten. Until this year there has been no problem with the boiler. The service took place on 30th May, and a problem was found. With the Platinum Jubilee intervening the repair was scheduled for 7th June. Then the wrong replacement part was delivered! However, the right part was sourced and delivered the next day, and fitted that day, much to our relief. From our experience, we believe Lucas Plumbing are a reliable and trustworthy company.