Masons Moving Group Limited

Due to delays with the Exchange of Contracts and purchaser pressure we found ourselves having to move on a day our original preferred removal company could not accommodate us, neither could the 2 other companies who quoted. Our estate agent directed us to Masons. Being based in Cardiff I was doubtful they could help us with 3 days (including a weekend) notice. They where nothing but fantastic. I gave them a lot of information over the phone and with all credit to them they quoted within the hour without even seeing what we had, which was a lot. They did not take advantage of the predicament I was in, their quote being pretty much the same as what we where going to pay anyway - this to me is a sign of a credible and trustworthy company. The team turned up as expected 3 days later and spent the next 4 days moving us. They where all great guys, pleasant and diligent. My only negative comment is that too many boxes where mislabelled (mostly room description, but also type of content) which made the process of unpacking somewhat harder. This was however a minor inconvenience in the overall scheme of things when they had responded so well to our situation. I'd definitely recommend Mason's to other house movers. James Ostler Hereford to Dorchester in December 2017.

Moved me from storage after 6 months to a flat so fast & efficiently. My family have used them regularly over numerous years. Great family run business, known to me personally for over 30 plus years. Nothing too much trouble, very friendly boys that moved me.

Masons packed up and stored my house contents just over a year ago. The service was quick and efficient, the men who did the work were friendly and helpful. In January they brought my belongings out of storage to my new home and made every effort to be as flexible as possible. Unfortunately one piece of furniture was too large to fit into the house so they returned that to the stores until I was having new windows fitted and the sofa was brought in. Overall, the pricing was pretty competitive, although the storage for the sofa was a bit high.

Masons provided a friendly strong and very able team who took all the stress out of a difficult move. Everything was packed well, nothing was broken and every help was provided both at the removal and destination ends. Masons were chosen because of their outstanding reviews and we were not disappointed. In addition, the directors and administration staff did everything in their power to manage the move well. The fees charged for this excellent service were less than those of their main competitors. On all counts, Masons is unreservedly recommended.

Our move took place over six working days and we had a full packing service although we did do some packing ourselves for our convenience. We arranged our move with Brett Mason who was very helpful, especially given the last minute hitch on our side which he dealt with extremely well and we thank him for it. The crews were well organised, hard working, timely and polite. We had no breakages. Everything was done as planned. The crew were well allocated and managed and Daniel was particularly good at organising and keeping us regularly informed at every stage. Excellent company to deal with. All the staff we dealt with were polite and helpful. We are more than happy to highly recommend Masons.