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New Look Carpet Care Limited

4.8

641 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning

  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
641 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Excellent service
Customer Service
Quality
Value
Staff competent and know what they're doing. Always arrived when they said they would, did a good job and gave helpful advice. I will use the company again when my next carpet needs to be cleaned.
Customer in Surrey Posted on 20/11/2024 , work completed 19/11/2024
Recommended
Great service + great results!
Customer Service
Quality
Value
Everything from the quotation visit, booking reminders and cleaning day was handled efficiently by the friendly team. Great care was taken to protect floors + other furniture during the upholstery cleaning and I was very happy with the result for the sofa and carpets. A totally reliable company and I would use them again, and recommend to others.
Customer in Surrey Posted on 25/09/2024 , work completed 23/09/2024
Recommended
Excellent job done.
Customer Service
Quality
Value
Darren was so professional and thorough. He did his best to clean a very stained carpet and did an excellent job. The company sent several reminders prior to the appointment and Darren arrived punctually on the day.
Customer in Surrey Posted on 19/08/2024 , work completed 16/08/2024
Recommended
Another Great Service
Customer Service
Quality
Value
Having used New Look Carpet Care several times over a good number of years I have never failed to be pleased with the results of their work. The whole process is carried out professionally and in an efficient and friendly manner. Yesterday, Darren once again left my carpets looking like new.
Customer in Hampshire Posted on 03/08/2024 , work completed 02/08/2024
Recommended
Nu Look Carpet Care - Excellent
Customer Service
Quality
Value
Professional, thorough, friendly. Had 2 rooms + hall, stairs and landing cleaned. Cannot recommend highly enough. Carpets look like new.
Customer in Surrey Posted on 13/07/2024 , work completed 12/07/2024
Recommended
Carpet Cleaning
Customer Service
Quality
Value
Work carries out on 3 July. Work done very well, on time ad to budget Pleasant people and will use them again when I need them
Customer in Surrey Posted on 05/07/2024 , work completed 01/06/2024
Recommended
Carpet cleaning
Customer Service
Quality
Value
Darren arrived on time. He was polite and friendly. The six carpets had the best clean ever. A thorough job. Look like new. Darren moved some furniture when necessary. he left us with shoe covers to use until carpets were dry. A spot cleaner was also left to use for future mishaps. The quote was honoured. Very pleased with the quality of the work. Would recommend.
Customer in Berkshire Posted on 26/06/2024 , work completed 26/06/2024
Recommended
Very efficient service, good result, very happy with my carpets
Customer Service
Quality
Value
I can thoroughly recommend New Look carpet cleaning. They responded promptly to my enquiry, and were able to visit quickly to provide a quotation. The work was carried out swiftly and efficiently and to a high standard.
Customer in Surrey Posted on 29/04/2024 , work completed 23/04/2024
Recommended
Carpets cleaned in lounge, hall and stairs
Customer Service
Quality
Value
Darren arrived promptly and was very helpful, friendly, thorough and professional. He spent extra time cleaning some paint and pet stains from my carpets and these have now been completely removed. I am very pleased with the cleaning results and would definitely use New Look Carpets Ltd again. Highly recommend.
Customer in Berkshire Posted on 02/04/2024 , work completed 02/04/2024
Recommended
On time, respectful and tidy.
Customer Service
Quality
Value
Have used this company previously and had no hesitation in using them again. Darren arrived on time and cleaned four room carpets to a professional standard. He was respectful to me and my property and is an asset to the company.
Customer in Berkshire Posted on 30/03/2024 , work completed 28/03/2024
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.