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New Look Carpet Care Limited

4.8

633 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning

  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
633 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
My review
Customer Service
Quality
Value
Very pleased. Excellent work. Friendly service.
Jean, Surrey Posted on 30/01/2019 , work completed 30/01/2019
Recommended
Sitting room carpet
Customer Service
Quality
Value
Darren arrived before time, he did a good, efficient job, was friendly, polite and helpful The carpet looks so much better now. This is the second time we've used the company and we'd use them again
Customer in Oxfordshire Posted on 29/01/2019 , work completed 23/01/2019
Recommended
Prompt and professional
Customer Service
Quality
Value
The operative Neil arrived spot on time as arranged with Dan. He was here to clean the lounge carpet, 3 seater sofa, 1 armchair and a foot stool. Neil was on site for 6 hours and did not take a break. He was very thorough. Good job, well done.
Carol, Berkshire Posted on 29/01/2019 , work completed 29/01/2019
Recommended
My review
Customer Service
Quality
Value
Prompt and professional.
Beverley, Surrey Posted on 28/01/2019 , work completed 28/01/2019
Recommended
Consistently excellent
Customer Service
Quality
Value
We've been using Dan and his team annually for over 16 years now so that probably says it all. Professional, trustworthy and highly considerate of your home, the standards are always exceptional and great value for money. I appreciate their honesty too, they will never oversell and will always point out issues or concerns if they feel there's a better option, or the results may not match your expectation. Thanks to all the team for your reliability and quality service.
Customer in Wokingham Posted on 27/01/2019 , work completed 24/01/2019
Recommended
My review
Customer Service
Quality
Value
Having used this firm before I have no hesitation recommending again.
Ann, Surrey Posted on 25/01/2019 , work completed 25/01/2019
Recommended
Excellent service
Customer Service
Quality
Value
Excellent service, carpets look like new.
Elizabeth, Surrey Posted on 23/01/2019 , work completed 23/01/2019
Recommended
Very pleasing result
Customer Service
Quality
Value
Had 3 sofas, an armchair and a carpet cleaned. Very pleased with the result. Customer service excellent and the cleaner was very polite and friendly and worked diligently. I have not used the company before but would recommend them to others.
Customer in Hampshire Posted on 22/01/2019 , work completed 17/01/2019
Recommended
Carpet cleaning
Customer Service
Quality
Value
Dan arrived on time & moved the last objects of furniture, as I have M.S, so certain objects I was unable to move. He explained what he was going to do & spent three & a half hours cleaning the carpets. After he had finished he told me how long I should wait before putting the furniture back & why. I was given shoe covers to wear when walking on the damp carpets & told to be aware that these can become very slippery when walking on my tiled floor, an important point for me! All in all I am very pleased with the service provided & would recommend this company & Dan!
Customer in Bracknell Forest Posted on 22/01/2019 , work completed 21/01/2019
Recommended
Excellent from start to finish
Customer Service
Quality
Value
Darren arrived early, conducted all the work efficiently and thoroughly and completed an excellent result well within timescales. Also provided valuable after-care advice. Full experience from initial quotation, e-mail communication from the Office and final work was all highly professional and friendly. Would recommend most highly.
Customer in Surrey Posted on 22/01/2019 , work completed 16/01/2019
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.