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New Look Carpet Care Limited

4.8

633 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning

  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
633 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Friendly efficient service.
Customer Service
Quality
Value
My carpet was overdue for cleaning, and I really didn't expect the results I got! The whole process from initial contact to finished job was friendly and professional. The carpet, which is quite old and takes the brunt of footfall through the house, looks so clean - much better than expected. I can thoroughly recommend New Look and wouldn't hesitate to use them again.
Customer in Surrey Posted on 17/09/2023 , work completed 12/09/2023
Recommended
Very professional company
Customer Service
Quality
Value
I have been very impressed with all my dealings with this company. All the staff are courteous and polite, appointments are kept, calls returned and when I experienced a slight problem, I received complete reassurance that it would be resolved if necessary. The problem disappeared overnight, as had been suggested that it would. While in my home, Darren was very tidy and fastidious in getting my carpets as clean as possible. He was very thorough and the end result is very pleasing.
Customer in Surrey Posted on 14/09/2023 , work completed 13/09/2023
Recommended
Timely and good work
Customer Service
Quality
Value
The carpet cleaner turned up exactly on time. He did a very thorough job of cleaning the carpets in four rooms plus hallway and explained everything he would be doing. Set his equipment up quickly and with minimal intrusion. Completed the job quickly and efficiently. Also offered to help move furniture back into position which was not part of the agreed job.
Customer in Surrey Posted on 18/08/2023 , work completed 18/08/2023
Recommended
Excellent service and workmanship
Customer Service
Quality
Value
We had some of our carpets cleaned by New Look Carpet Care. Communication at all times was excellent from first making an enquiry to the visit confirmation. The work was done efficiently and to a very high standard and the operator was always courteous and pleasant. Our carpets now look amazing. Thank you.
Customer in Surrey Posted on 17/08/2023 , work completed 16/08/2023
Recommended
Armchair clean
Customer Service
Quality
Value
Not the first time I’ve used this company but first for cleaning furniture. A bit nervous as fabric was expensive but I had a sample which was tested on first with good results. Chair was cleaned with all care taken and covers laid to protect surroundings. Results were very satisfactory. Very good service as usual. Communication also very good.
Customer in Berkshire Posted on 01/08/2023 , work completed 19/07/2023
Recommended
Great service
Customer Service
Quality
Value
Darren came & cleaned the hall carpet due to spillage. As always, did a fantastic job, couldn't have asked for any better service. Wouldn't use anyone else.
Customer in Surrey Posted on 21/07/2023 , work completed 20/07/2023
Recommended
Good job
Customer Service
Quality
Value
Came on time to estimate work, arrived promptly to carry out the work. Minimum fuss. Fantastic job. 39 steps and 6 landings and 1 bedroom carpet all cleaned and scrubbed up well.
Customer in Surrey Posted on 08/07/2023 , work completed 03/07/2023
Recommended
Quality Service
Customer Service
Quality
Value
I was delighted with New Look Carpet Care’s service. They cleaned a carpet and 4 sofas for me and managed to remove some nasty spots on a new carpet. They were very helpful and gave good instructions about drying. I would be very happy to have them back again.
Customer in Surrey Posted on 27/06/2023 , work completed 03/05/2023
Recommended
A great job
Customer Service
Quality
Value
They cleaned my carpet for me, and were able to remove a stain that I thought wouldn't come out, as it was from a furniture stain product, which had been been there for many years. They were very efficient, arrived on time and very helpful.
Which? Trusted Traders Consumer Posted on 15/06/2023 , work completed 14/06/2023
Recommended
Quality service and work
Customer Service
Quality
Value
We have used this company on several occasions now and have always been impressed by the quality of the work and service given. This latest visit was no exception, Darren working to his usual high standards.
Customer in Hampshire Posted on 26/05/2023 , work completed 25/05/2023
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.