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Trusted Traders

New Look Carpet Care Limited

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb dan and jo together 4 bw

4.8

524 Reviews

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

4.8
524 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
So happy
Customer Service
Quality
Value
absolutely satisfied, hope to see again not too soon
Customer in, Guildford26/06/2019
Perfect Clean
Customer Service
Quality
Value
My carpets look like new! The work was carried out with great care and I felt that time was taken to insure a perfect finish. I have used this company before and they have never hounded me to have my carpets cleaned again. I would not hesitate to recommend them.
Customer in Surrey17/06/2019
Very pleased
Customer Service
Quality
Value
Very, very good. They cleaned my dining room, sitting room, halls, landing, stairs and bathroom. They were early and called me to say when they were on their way. They did a really good job and I just couldn't fault them.
Patricia, Guildford12/06/2019
10 out of 10
Customer Service
Quality
Value
No hesitation in recommending this company. Darren did a wonderful job cleaning our living room carpet
Mrs., Surrey10/06/2019
Professional very helpful and friendly
Customer Service
Quality
Value
We had used the company before and based on past experience as well as with other providers we requested a quote. Quote options were provided and the differences explained. Advice was given on not to have kelim cleaned on the basis of poor value of money for the quality and age of the item. A date for work was offered and checked a few days prior to the work. Darren the operative was professional, caring and thorough as well as friendly. He also offered advice for the future and all in all an excellent and quality service.
Customer in Surrey05/06/2019
Cleaned Carpets
Customer Service
Quality
Value
We don't usually respond to flyers through the letterbox but this time we are glad that we did. The flyer came on an A4 bright yellow four-sided card that explained the procedures. We were visited, measured and quoted. No pressure and no 'over-egging' the requirement and our concerns and questions were addressed. We were given a date and what was expected from us beforehand. This was followed up in writing and a telephone call a week before the appointment. We were most impressed with Darren's professionalism. He was smartly turned out, polite and knew what he was about. He explained what he was going to do and how long it would take and what was necessary for us to do afterwards. The carpets are almost new again! Well done New Look and Darren.
Customer in Surrey30/05/2019
Carpets and upholstery
Customer Service
Quality
Value
Excellent job cleaning light cream carpets and sofas. Darren did a fabulous job and was very professional and caring about the house.
Customer in Windsor and Maidenhead26/05/2019
First class job
Customer Service
Quality
Value
A professional quotation,without pressure, to clean and protect a five piece lounge suite and carpet. Quote accepted a few days later and a date was arranged for the work. A very polite and pleasant operator, Darren, arrived on time and worked steadily through the day until the job was finished. We thought that they were a very professional company and would have no hesitation in using New Look again.
Customer in Surrey24/05/2019
Outstanding
Customer Service
Quality
Value
Had our hall carpet cleaned today and am absolutely delighted with the result - the carpet looks like new, even difficult and old stains were removed. Everything in dealing with this company was perfect: the initial phone contact to arrange for a representative to give a quote and explain what is going to be done and how to letting us know that the operative (Neil) was on his way to us. Neil was very pleasant, courteous and knowledgeable, he worked very hard and clearly took great pride in his work. This is a company and service I recommend highly and without any hesitation, certainly will call on them again.
Customer in Bracknell Forest24/05/2019
Superb, Top Class
Customer Service
Quality
Value
Darren was superb. I have had them 5 times, everytime was excellcent.
Mrs, Guillford24/05/2019