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New Look Carpet Care Limited

4.8

639 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

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4.8
639 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Excellent job
Customer Service
Quality
Value
As before very good quality workmanship and Darren is an excellent and exceedingly polite workman. I have no hesitation in recommending him and New Look Carpet Care Ltd.
Evelyn, Hampshire Posted on 18/05/2017 , work completed 18/05/2017
Excellent work.
Customer Service
Quality
Value
Darren did an excellent job, as always. A very courteous gentleman and he is always on time. I have been with New Look Carpet Care for a number of years and have always received great customer service.
Angela, Hampshire Posted on 17/05/2017 , work completed 17/05/2017
Prompt & professional
Customer Service
Quality
Value
Very good efficient and helpful service.
Shirley, Berkshire Posted on 16/05/2017 , work completed 16/05/2017
My review
Customer Service
Quality
Value
Excellent job.
Anne, Surrey Posted on 15/05/2017 , work completed 15/05/2017
Excellent
Customer Service
Quality
Value
An excellent job done most efficiently. The carpets look as good as new.
Margaret, Hampshire Posted on 12/05/2017 , work completed 12/05/2017
Very impressed.
Customer Service
Quality
Value
Darren arrived on time. Very pleasant & explained the carpet cleaning process in full. Carpets look wonderful (They were very dirty!) Very impressed and will certainly use them again. Have already recommended New Look to other friends.
Gail, Surrey Posted on 10/05/2017 , work completed 10/05/2017
Moving house.
Customer Service
Quality
Value
We were moving into a new house and wanted the carpets cleaned before our furniture turned up. Despite having a technician quit on him that morning, Dan turned up and worked like a trooper to get all the carpets clean. He did a great job and showed good humour throughout.
Which? Trusted Traders Consumer Posted on 08/05/2017 , work completed 08/05/2017
Excellent professional standards
Customer Service
Quality
Value
Overall an excellent service, accurate presentation of costs and options. On time and excellent work standards and results. Not inexpensive but very good value for money. Very good professional standards all round.
Grahame, Hampshire Posted on 02/05/2017 , work completed 02/05/2017
Good job
Customer Service
Quality
Value
An excellent job cleaning and protecting our lounge carpet. We always use new look when the carpet needs refreshing & stains removed.
Which? Trusted Traders Consumer Posted on 02/05/2017 , work completed 02/05/2017
Very efficient
Customer Service
Quality
Value
I am very pleased with the carpet cleaning and the young man who did the work was very efficient. I wouldn't hesitate to use this company again.
Betty, Surrey Posted on 28/04/2017 , work completed 28/04/2017