Endorsed by Which?

New Look Carpet Care Limited

4.8

633 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
633 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Very happy
Customer Service
Quality
Value
Very happy with the work done. Would have this company again.
Jean, Surrey Posted on 28/02/2017 , work completed 28/02/2017
Very pleased
Customer Service
Quality
Value
Dean was prompt, very professional and took care to explain the carpet cleaning process. Took care of our belongings. The whole experience was efficient and New Look tried very hard to accommodate our time scale. Thanks.
Jenny, Surrey Posted on 27/02/2017 , work completed 27/02/2017
Brilliant and professional job
Customer Service
Quality
Value
Very pleased with the service given. Both guys were on time and did my clean to a high standard. I was told what was going to happen. The work carried out in a very professional manner. Aftercare advice was also given.
Vanessa, Berkshire Posted on 22/02/2017 , work completed 22/02/2017
Faultless
Customer Service
Quality
Value
Excellent workmanship and office staff. I was kept informed of time, names of people to expect and cost. Everything was as promised and my carpets look like new. I will definitely use them again.
Lynne, Surrey Posted on 22/02/2017 , work completed 22/02/2017
My review.
Customer Service
Quality
Value
Hall and lounge carpet cleaned. Very good job.
Patricia, Surrey Posted on 22/02/2017 , work completed 22/02/2017
Excellent and efficient service
Customer Service
Quality
Value
Very impressed from beginning to end. Initial advice excellent. Efficient, caring and professional service. End result, most pleasing.
Richard, Surrey Posted on 21/02/2017 , work completed 21/02/2017
Great result.
Customer Service
Quality
Value
A very professional approach adopted and great service. Prompt, and worked to intended timeline.
Neil, Surrey Posted on 20/02/2017 , work completed 20/02/2017
My review
Customer Service
Quality
Value
Polite, friendly, efficiently and fast service. Highly recommended.
Which? Trusted Traders Consumer Posted on 17/02/2017 , work completed 17/02/2017
Like new
Customer Service
Quality
Value
New Look Carpet Care did an excellent job of cleaning our carpets. They had two bad stains both have gone and the carpets look like new.
Elizabeth, Surrey Posted on 17/02/2017 , work completed 17/02/2017
Excellent job and service
Customer Service
Quality
Value
A very professional firm with excellent and friendly staff. They know their trade.
Christine, Surrey Posted on 15/02/2017 , work completed 15/02/2017