Britannia Robbins

We are currently relocating to Spain and have been thoroughly impressed by Britannia Robbins' professionalism and excellent customer service, which has far exceeded our expectations. Paul and Donna have been outstanding—they explained every aspect of the moving process and offered valuable advice about the dos and don’ts of moving abroad. The two gentlemen (Ray & Jamie) who packed our belongings were polite, professional, and meticulous with packing, labelling boxes, and completing all necessary documentation. Although moving overseas can be complicated and we’ve faced a few challenges, the team at Britannia Robbins has consistently gone above and beyond to help resolve any issues. We highly recommend this company.

Fantastic service from start to finish: accurate quote, great communication before the move, responsive to queries, extremely efficient, hardworking and friendly staff to move and load, and an efficient and careful unloading at the other end: cannot recommend this firm highly enough. If I have to move again, this is who I’ll call - I’ll not bother shopping around.

Robbins provided an absolutely brilliant team for our move. They were very helpful along the way, answering all our questions and keeping us informed throughout the process. What really stood out was how very accommodating they were - nothing was too much of an issue for them, no matter how many last-minute changes we threw their way. I was particularly impressed with their very careful handling of our precious and fragile goods. They took extra time wrapping everything properly and treated our belongings like they were their own. The lads had great banter too, which made what could have been a stressful day actually quite a pleasure. Brilliant value for money as well - their pricing was fair and transparent with no nasty surprises. Moving nearly killed me and I won't be doing it again any time soon, but if I ever had to move again, it would definitely be with Robbins. Couldn't recommend them enough!

I received excellent service from this company. They prepared my quote quickly, and I was pleasantly surprised at the value for money that they offered. The staff at the office were also very helpful. The men who came to pack our valuables were very efficient, and every item was safely packed. The move went perfectly, and the whole thing was completed by 4 o'clock. A massive thanks to all.

My removal from Carmarthen to Banbury wasn’t my first experience with Britannia Robbins. They had previously moved me within Carmarthenshire, and the reason for choosing them a second time was their professionalism, pleasantness, and personal concern for their clients. I wouldn’t have chosen anyone else. In fact, the Banbury move was far more challenging because of all kinds of holdups in the conveyancing process. My furniture had to go into storage. Nobody batted an eyelid. All they expressed was sympathy for my situation. Whether it was Paul or Donna in the admin team or whether it was the removers themselves, l could not have wished for better treatment. Nothing was too much trouble. Their concern for me was genuine. When the removal was complete, it was like saying goodbye to friends. The removal process itself was faultless. No damage whatsoever. I cannot rate Britannia Robbins highly enough. Five stars seem grudging!

Quality service at an affordable price. The second time we have used Britannia Robbins, and they have been professional and excellent on both occasions. In our opinion, the best in the business.

Brittania Robins repatriated my elderly parents from France to Wales. It was a tricky move with difficult access and at times ‘challenging’ weather! What a wonderful team we had. No moans, no groans, no grumbles. Top marks to a truly professional team - who went the extra mile.

Britannia Robbins deserve to be congratulated on the removal they did for me from Swansea to Colchester. To begin with they had to accommodated the last minute delay in the completion on the sale of my house which meant I had to cancel the original date booked for my move. They went to great lengths to fit me in to their arrangements for the following week which they did very helpfully. The packing up was done speedily and very well The crew at that stage and when when my belongings were delivered to my new address where careful, efficient and were happy to make changes to the position of furniture in various rooms when I asked them to. They were friendly, cheerful and professional. The whole experience of removing and, after several weeks of my belongings being in store, of moving in was as painless as the process is possible to be.

We used Britannia Robbins for our move yesterday. They provided their packing service as well as the overall move & both services were second to none. The packers / removers arrived on time, were polite, friendly, professional & couldn't have done more for us! I wouldn't think twice about recommending them & we would definitely use them again. Thanks to all involved

I can’t recommend these guys enough, from quote to delivery with a remote store facility provision I was so impressed. Five star review happily given, and all for a very competitive fully insured price. Book them you won’t go wrong!!

I used Britannia Robbins to move some large items for my elderly father who had moved from South Wales to Yorkshire to be closer to family. As there were only a few large items Donna, who organised everything and was fabulous, mentioned doing a partial load, which undercut several of the quotes I'd been given. She worked hard to liase everything for me and it all went like clockwork. The removal men were so friendly and polite and everything was moved carefully and with consideration and on time. I would 100% recommend using this company and thank you so much for making the move so stress-free. You were fantastic!

We cannot fault the service received from this Company from the initial quote to the move plan, packing and loading to final delivery. It was a 4 day move but our house was left tidy each evening and our comfort was considered with the essentials packed last. There were 3 people to pack and only 2 to unload which put a lot of pressure on those 2 and necessitated an extra day at the end. Despite this, the staff were cheerful, proficient and thoughtful throughout the process. There was follow-up a couple of days after the move. Thoroughly professional service.

During our recent house move, we received excellent service from removal team. They were efficient, polite and very helpful, nothing was too much trouble for them. Would certainly recommend, and use if ever we were to move again.

I recently used Robbins Removals for a move, and I couldn't be more impressed with their exceptional service. From start to finish, the team was professional, efficient, and friendly. They handled all of my belongings with the utmost care, ensuring everything arrived at my new home in perfect condition. The movers were punctual, worked tirelessly, and even took extra steps to protect our furniture and floors. Communication was seamless, and they went above and beyond to make the whole experience stress-free. I highly recommend Robbins to anyone looking for a reliable and top-notch moving service!

We used Britannia Robins/Swansea Self Storage for storing our belongings shipped from the USA and for delivering them to our new home. The service provided was outstanding and exceed our expectations. Would highly recommend the company.

This company is Outstanding. They were professional from the start with a detailed Estimate and were competitively priced. The staff are all very friendly and go out of their way to help in any way they can. I've recently moved from South Wales to Northumberland, England, they carried out the move without any problems, were on time and delivered my belongings as scheduled. I highly recommend this company.

After months of delays my daughter was given 3 working days to move !! Britannia Robbins were available and reviewed the property via a phone video. On the day the team arrived promptly - all were friendly, helpful and efficient under very difficult circumstances resulting from problems elsewhere in the "chain". They went above and beyond to help my daughter and we are so grateful to them.

Everything went smoothly with prepacking andnext day full load packing. The team were very careful and friendly and arrived the following day to unload. The weather was okay loading but pouring with rain to unload, but the team were cheerful and protected the furniture with care. Considering the amount of work and the distance to travel I cosider the cost was good value for the money. A very satisfactory coclusion and a speedy move.

We booked Britannia Robbins. Paul came down to give us a quote and a few weeks later we booked our date. Donna at the office was so reassuring as were all the staff they couldn’t do enough at a stressful time. They were wonderful and we would highly recommend using the company Again they took so much care in packing and boxing. Nothing went wrong whatsoever so if you do plan to use Britannia Robbins please be assured you are dealing with one of the best companies round

From the first time Paul came to my home, everything was professional and supportive to complete my move. Removal staff were polite and thoughtful. Would have no hesitation in recommending to anyone wishing a professional moving company. Price was also really compeditive for the service provided.

From initial contact to completion of the office move the team of guys were fab: timely on arrival, thorough, proactive (when hit with issues like only one lift to 3rd floor), no hanging around just got on with the tasks in hand, careful with all of the office equipment and on arrival at the new office were just as efficient setting them into place where needed. All in all I can't think of a better company or team of people to move my home or our office. I would recommend Britannia Robbins over any other company, we even had the boss arrive to check on his team. Thank you Paul, Dean and your amazing team.

We thoroughly recommend this company the whole team are professional from quoting, packing and removal. On two occasions they retrieved items already packed and on the vehicle, although the mistake was mine they obliged willingly. We are so happy we chose Robbins as they made the whole process of moving bearable. A great team without exception.

I can't praise the team highly enough. From the initial contact they were friendly and helpful, offering great advice to facilitate my move to Australia, and all in a short space of time. All my goods and chattels arrived safely, thanks to the care taken during packing by the team and once my container had arrived in Australia, the communications with the Australian movers (Palmers Relocation), all worked well. I would also recommend use of the Foreign Currency Exchange option offered by Britannia Robbins which has worked extremely well and efficiently for me.

I cannot recommend Britannia Robbins enough. I recently broke the house buying chain by moving out before my onward purchase was complete. My furniture went into storage. Britannia Robbins provided an accent excellent and reliable service. They arrived on time, took care with my possessions, and were very accommodating over waiting for confirmation of my move out of storage. If I were ever to move again I’d know where to go for quality service.

From the moment l spoke to Donna on the phone to make initial enquiries, l was persuaded by her personal tone and obvious care for the individual. When Paul came to estimate, that impression was confirmed. When Gerald, Tony and Hugh turned up on 3 April to pack my effects, l knew absolutely that this was the right company to go with. By the time my things went into storage the team felt like members of the family. Nothing was too much trouble. They took great care of everything. When my things came out of storage 9 months later, everything was in perfect condition. I was delighted when Donna booked the same team to come and unpack. I cannot recommend this company too highly.