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Trusted Traders

Stuart Thompson T/A SMT Aerial & Satellite Services

Logo on white
Opening Hours
Today - 09:00–20:00
  • Monday 09:00–20:00
  • Tuesday 09:00–20:00
  • Wednesday 09:00–20:00
  • Thursday 09:00–20:00
  • Friday 09:00–20:00
  • Saturday 09:00–18:00
  • Sunday - Closed
Profile thumb van 1

5.0

62 Reviews

About

We are a Local independent Family run Business that has been established since 2002. We cover Andover, Winchester, Romsey, Salisbury, Amesbury and all villages in-between, though we do travel further when our clients know we are the right Installers for the job.

The Company is run by Stuart Thompson an ex-forces radio operator for the 1st Royal Tank Regiment. He has over 24 years in Radio/Telecoms industry’s.

We are approved by the governing Body for the Aerial Industry, The Confederation of Aerial Industries (www.cai.org.uk). All our work comes complete with 12 months guarantee on all parts and Labour.

What we do

  • Aerial and satellite installers

  • Telephone Engineer

    • Ethernet Cabling
  • Alarm and security equipment installers

    • CCTV installation
  • More Services

    • data cabling

Customer reviews

Reviews summary

5.0
62 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fast, efficient and competitive
Customer Service
Quality
Value
Second time we have used Stuart to upgrade our TV aerial installation. This time we had moved to a new property and the existing Satellite dish and connections, having been unused for over a year, needed checking and recommissioning. Stuart worked quickly to check the installation, giving me honest professional advice as to options available, checking in the process whether I would be able to receive a consistent terrestrial TV signal. When I decided to opt for Freesat, he rapidly carried out the work required, to include wiring in an additional aerial point, and supplying and setting to work a Humax Freesat box. He is very experienced, trustworthy and reliable. I would not hesitate to recommend or to use him again should the need arise, which may well be the case should our pending Vodafone WiFi install not meet expectations.
Customer in Hampshire16/05/2019
Job well done
Customer Service
Quality
Value
We wanted a local company that we could trust to do a good job and not over-charge. Stuart arrived on time. He was efficient and helpful. assessing the work and suggesting a suitable course of action. Our 3 TVs now work well for the first time in about 10 years. We think we paid a fair price for the work done. Many thanks.
Customer in Hampshire14/05/2019
Good worker - he knows his stuff
Customer Service
Quality
Value
Stuart came on time and get me up to date with his time of arrival beforehand. He was efficient, well equipped and knew his stuff. He was happy or answer my questions and charged a fair price.
Customer in Hampshire05/05/2019
The trader replied (on 08/05/2019)
Thank you so much, its appreciated.
A job well done, efficiently and professionally
Customer Service
Quality
Value
We are extremely pleased with the way the whole process has been carried out by Stuart. From the start with the detailed explanation of what we would need for our tv reception to improve to the finish of the job, this has been an excellent example of a job well done. Stuart is a tradesman who has done a great job for us and we would not hesitate to recommend his services to anyone who would need him in future. A very fair estimate, followed up the following day by a thorough job of renewing our aerial and ancillaries and retuning all TVs. Now pictures are perfect. No mess, tidy work. Thank you. Richard
Customer in Hampshire02/05/2019
The trader replied (on 03/05/2019)
Thanks alot for the work and the great review. Stuart
Highly Recommend
Customer Service
Quality
Value
Stuart was very prompt and professional. Fitted a Freeview Aerial in my loft and a new Mini Dish. Great work, installed the day after I asked for the quote. Would use his services again and recommend him to all.
Customer in Hampshire01/05/2019
The trader replied (on 03/05/2019)
Thank you so much. Stuart
Prompt and professional
Customer Service
Quality
Value
Fitted new roof aerial and rewired in loft, fitted boosters to aerial and TV. Removed old aerial and waste. Trader was efficient, polite and knowledgeable. The price charged was fair for the work done.
Matthew, Hampshire28/02/2019
The trader replied (on 05/04/2019)
Thank you so much for the great review, its appreciated.
Professional.
Customer Service
Quality
Value
Turned up when agreed. Neat and tidy. Advised additional costs before progressing and clearly explained why and alternative options. Fit new aerial and amplifier.
Michael, Hampshire16/02/2019
The trader replied (on 05/04/2019)
Thank you so much for the great review, its appreciated.
TV Aerial Installation for Freeview
Customer Service
Quality
Value
Having moved into a new build I needed an aerial fitted in the loft for Freeview TV. I live in a difficult location being equidistant between transmitters. The aerial was fitted in the loft and a booster installed due to the fact that I had a number of aerial points through the house. Everything was done to a high standard and I've had no problems with the kit since it was fitted. I get a good clear signal. As the TV took a while to tune, he stayed while it tuned and showed me the picture he was getting on his portable bit of kit to show that the signal was good. He also tested each of the sockets to ensure they were working properly. The price charged was what we had agreed on in advance (£200). I have no hesitation is recommending SMT Aerial & Satellite Services to others needing an aerial fitted.
Customer in Wiltshire09/02/2019
The trader replied (on 01/03/2019)
Thank you so much for the great Review.
Fast and efficient service
Customer Service
Quality
Value
The Freesat satellite dish failure was expertly diagnosed and rectified very quickly. I can recommend this service and would certainly use it again.
David, Hampshire09/02/2019
The trader replied (on 05/04/2019)
Thank you so much.
Good reliable service
Customer Service
Quality
Value
Stuart fitted a new tv aerial and downlead & also a satellite dish for our new Freesat recorder. He came out on time in deep snow icy conditions last week to look at what was required, discussed the solution & provided a quote. He then agreed a date, turned up on time & fitted the aerials in marginal weather conditions (wind and rain). The materials he uses are of good quality and robust. He fitted a new terminal box in place of the corroded one free of charge. He is a pleasant effective and conscientious worker who tells it as it is. He took time to explain the setting up & menus of our Freesat recorder. This is the 4th job that Stuart has done for us. I thoroughly recommend him.
Customer in Hampshire08/02/2019
The trader replied (on 01/03/2019)
Thank you so much for the great Review.