SweepSmart

Very impressed with Sweep Smart from start to finish. Customer Service (from booking process to appointment reminders, accurate tracking and arrival time, and post appointment follow-up) was exemplary. Tony and his assistant were friendly and super efficient, and tidied up thoroughly after sweeping flue of my wood burning stove, which they left much cleaner than they found it (glass front was sparkling). Highly recommended.

Professional and thorough service on the chimney as usual along with swift invoicing and photos etc. Took care to keep the room clean.

This Company were fantastic from start to finish. They kept me informed as to when they were coming, gave me a full report of my wood burner, a full receipt. Adam was very polite and I would definitely recommend this Company to all of my friends who have wood burners or open fires.

Adam arrived on time and did the job efficiently and quickly with no mess left at all. He was pleasant and friendly and we will definitely be using this company in the future. The office kept us informed about the visit and arrival time etc.

I’d had a referral to SweepSmart from another sweep who wasnt able to do a camera survey for me. No higher value for me than that. After making the appointment I was notified of an approximate window for the job on the day and then a more detailed arrival time on the actual day. I found this level of customer focus a big positive as I was able to manage my time around this. Every attention was made to keeping my floors and carpets clean whilst working on the job. The actual sweep proved difficult because the flew was not standard but the guys were extremely thorough in trying to understand this and to give me the best possible view of the issue I had. Tony who conducted the job was very professional and even gave me a follow up call the next day to explain that he had completed some further research on my issue and to explain options available to me. Above and beyond. An excellent service I would not hesitate to use again or refer on.

Great service work carried out to a high standard Adam did a great job was clean efficient and friendly couldn’t fault the service and will definitely use again

We have been regular customers of this fantastic company for a few years. All staff are friendly, knowledgeable and very competent. They are extremely tidy and polite. Can’t recommend them highly enough. Their charges are very competitive for such a professional service. They provide a safety certificate on completion. Very satisfied customer.

Fast clean and efficient. Careful in ensuring no soot enters the room and swept a very tall chimney. A lot of soot but cleaned efficiently and left spotless. Smoke tested and working well. Good advice on Carbon monoxide alarm, where to place and how it responds.

My chimney needed a clean and safety check as it hadn't been used for many years. It also needed a bird guard to stop nesting and birds coming down it and getting trapped. I contacted Sweep smart and could not be happier with their service. Very polite, pleasant and professional people. They arrived on time, did a thorough job, left absolutely no mess whatsoever and answered all my questions. They even reduced their fee without me having to ask when it became apparent that some of the work they had quoted for was not needed. I would definitely use them again and would certainly recommend them.

Fantastic service. Faith was so efficient at responding to my email inquiry about booking a sweep. Excellent communication. Adam arrived on time, explained what he would do, super clean and tidy work. Would highly recommend.