SweepSmart

This is the first time we have used sweepsmart and we would have no hesitation in recommending them. The communication regarding the appointment was timely, informative and professional. The communication prior to the appointment, as a reminder, was efficient and welcome. Again on the day of the appointment another message was sent to let us know he was on his way. The job was done very professionally and with no mess at all. He also advised us when we should have the chimney re-swept. In addition the glass front of the burner was cleaned and now looks like new! A professional, friendly, efficient and reasonably priced service. We could not fault it in any way.

We’ve used Paul from Sweet Smart for around 5 years now. He is very thorough, totally reliable and completely helpful with any advice. We wouldn’t use anyone else.

Adam carried out work (flue swept on multi fuel burner). He was excellent, knowledgeable, very proficient, fully equipped with all the gear including dust sheets etc, even left me the soot for my garden (slug repellent!). Unreservedly recommended.

This was the second time we have used SweepSmart and I can honestly say they are a brilliant company. The service provided is first class, Adam left the fire place spotless and we had the certificate and supporting photos within minutes of him finishing. I would have no hesitation in recommending SweepSmart to anyone looking for a friendly and professional chimney sweep.

Excellent customer service, both when booking the job and while it was being carried out. Highly recommended.

Arrived on time as arranged, a clean and professional service from the dust sheets Adam put down first as he came in. Nothing was too much trouble and Adam gave me some handy tips on maintaining my fire. I am more than happy to recommend Adam and the company he works for.

This is the first time I have used SweepSmart and I was extremely impressed - from the initial phone call to book an appointment up until paying the invoice. The lady who took my call was extremely friendly and efficient. I received a couple of reminders by text and email about the appointment and a further text this morning giving me a time of arrival. Although I wasn't present whilst the work was done, my partner couldn't speak more highly of Adam and what a good job he carried out - I don't think the chimney or woodburner has ever been so clean!!!! After Adam had left I had an email enclosing the invoice and certificate (with accompanying photographs). Even paying the invoice was extremely straightforward and easy. I will definitely use SweepSmart again and would highly recommend them.

We received excellent service from the Sweepsmart. Appointment booking was easy, and the on-the-day tracking of their arrival they provide makes things very time efficient. Having recently moved in, we “inherited” a log burner which we wanted to ensure the chimney was in a good condition before using properly. Adam not only did a great job with the inspection and sweep, he took the time to give us an idiot’s guide on how to use the burner and made a few repairs to the some of the log burner parts. He left the house tidy, with the log burner gleaming (and the glass screen spotless). I highly recommend the team, and intend to continue using their services

Sweep Smart were excellent from start to finish. The booking was straightforward and although I had to wait because they were so busy, they arrived exactly on time at the specified date, were totally professional, carried out the job in a timely manner, were clean and tidy and fantastic in every way. I will wholeheartedly recommend them to anyone who wants to have a chimney swept or have a wood burner installed. First rate service and absolute value for money.

From the 1st contact to enquire about the cost through to Adam attending has been great. Responses to e mails are prompt and informative. Then booked the day and given a 2 hr window and a reminder and turned up on time. He prepared the site using floor coverings and went to work. We hadn't had the chimney swept for quite a few years and he had to persevere at times but eventually got to see the brush at the top of the chimney. Left it all very clean afterwards so unable to criticise any part of the service. The documents were e mailed through and paid them online later in the day. Happy to recommend them to anyone and would use them again without hesitation.