SweepSmart

I contacted Paul having seen the numerous outstanding reviews he had received with a bit of trepidation because it seemed a bit too good to be true. However, I am delighted to say that my experience was equally extremely positive, with every aspect of the interaction and the work done being excellent. He clearly knows his stuff thoroughly, and we discussed the options at each stage of the work - all explained and costed in a clear and transparent way and with no high pressure sales technique. He was very professional, and inspired full confidence in the work he carried out. The main part of the job was to install a flue and stove in a Victorian house. He carefully retained the mantelpiece, and dealt with a couple of unexpected problems (including a crumbling wall behind the hearth!), retaining the character of the fire-surround but enhancing it with the new stove. The work was done with minimum inconvenience and dust. He attended to all the necessary paper work. I would not hesitate to employ him again.

I have used SweepSmart to clean the chimney 3 years in a row now. They are always professional, efficient and a pleasure to do business with. There is never any mess left after their visit and the certificate is issued swiftly.

Very efficient service provided, great customer service, Tony who carried out the sweep arrived at the appointed time, was polite, did a great job, and provided good feedback and advice on the condition of my chimney. Couldn't ask for anything more. Many thanks.

Paul and his colleague did an outstanding job of installing our new wood-burning stove. They arrived on time, were extremely respectful of the house (putting down dustsheets from entry to the fireplace) and kept us in the loop with their progress. They are professional, patient, efficient and their work is to a very high standard - and we are absolutely delighted with the result. They are very informative and have a great manner. Will be recommending them without hesitation and will use them again. Thank you!

Great and efficient service. Arrived promptly and work was completed quickly. This work was for a single fireplace in the living room. Very clean and tidy.

Was a delightful experience from beginning to end. I was informed all the way from a first phone call (with a very pleasant young lady) to the actual appointment. I had my cowl refitted (the last one blew off in the wind) Paul and his assistant were very pleasant and very covid aware(good practice). Floors were covered and work done with great competence. Paul even replaced rope inside the door of Woodburner, leaving stove much better! I am delighted with this service and the cost! I would thoroughly recommend this company

My first experience with a chimney sweep and will definitely be using SweepSmart again. Easy to arrange at a very competitive rate. Excellent communication in advance, and after, of visit including tracking capability allowing confidence in arrive time. Very slick operation using what appeared to be top of the range equipment. Great interaction including detailed answers to all my questions about the process and other capabilities. Left area cleaner than it was before visit. Highly recommended.

Easy to book. Turned up when they said. Took care to cover hallway before walking in. Left everything clean and tidy. No evidence of soot in the room. What more can I say!

A very efficient and thorough service from booking through to completion of the work and at a very reasonable cost. We were particularly impressed by the safety precautions requested of us in advance bearing in mind COVID and the distancing kept by Paul when carrying out the work. Would definitely ask him to do our chimney sweep again (he has done this previously) and be happy to recommend him to our friends and others.

An exceptionally professional and personable service from initial contact through completion and payment. I've never left a review for any product or service - but this service was truly so outstanding, I felt compelled to leave a review!