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The Aerial Man (Dan Grace) Ltd

4.9

434 Reviews

Opening Hours
Today -
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

We have established our small local family run company since 2004 starting off with 1 man and a van growing into a small fleet of 7 running vans, which still all push our values of a small local family run company. At The Aerial Man, we thrive to offer you everything in relation to your television and audio needs, offering you the highest possible level of service at affordable prices.

Our friendly office team are on hand 24 hours a day to deal with your calls, to arrange with one of our professional engineers to come direct to your property at a time to suit you for a free 1-to-1 consultation and offer you a free quotation to have everything working, exactly how you'd like it. All of our certified engineers carry identification cards which they will be more than happy to show you on request, and all drive signed vehicles, so you know you're getting the highest possible service, direct from us, your local TV aerial and satellite specialists. In 2011, we became official Humax trade partners.

What we do

  • Aerial and satellite installers

    • Wifi Installations
    • TV mounting
    • Network cabling
  • Security equipment suppliers and manufacturers

    • CCTV & video equipment
  • More Services

    • aerial installation
    • satellite installation
    • tv aerials

Customer reviews

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4.9
434 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Excellent Service
Customer Service
Quality
Value
Excellent service from start to finish. Big thanks to Lee the installer he was prompt and work completed professionally and nothing was too much trouble. Thank you
Customer in Bristol City Posted on 15/12/2023 , work completed 15/12/2023
The trader replied (on 18/01/2024)
Thank you for the fantastic review! We're delighted to have met your expectations, and we appreciate your kind words.
Excellent service and work
Customer Service
Quality
Value
Contact was quick and easy, friendly helpful staff. Explained my problem with picture breaking up and asked if they could help stop pigeons sitting on aerial Arranged a visit the same week. Engineer was very helpful testing the installation and explaining the cause of problems. Remedial work agreed with a very reasonable quote. The work was carried out the same day to a very high standard. Perfect picture and pigeons need to find a new perch. I would certainly recommend this company
Customer in Wiltshire Posted on 22/11/2023 , work completed 22/11/2023
The trader replied (on 18/01/2024)
We're delighted to have resolved your picture and pigeon issues promptly. Thank you for recommending our services!
Removal of old TV Aerial
Customer Service
Quality
Value
Our old TV aerial was on the verge of falling off. Called into the Aerial Man mid morning on 7th November. Very pleasant chap in the office gave me a price and advised job would be done that afternoon. Within 30 minutes received a call from one of the engineers, Paul, who asked if he could call round straight away and do the job. Paul was extremely pleasant and the job was carried out quickly and with the minimum of fuss. Would certainly recommend The Aerial Man to anyone.
Customer in Bristol City Posted on 07/11/2023 , work completed 07/11/2023
The trader replied (on 18/01/2024)
We're glad we could swiftly address your aerial issue with minimal hassle. Thanks for recommending The Aerial Man!
Highly recommended
Customer Service
Quality
Value
Our television was losing signal, especially in wet weather. I contacted The Aerial Man after searching Which Trusted Traders. The man who answered my call was very helpful. Andy came to see what the problem was and quickly identified that we had an extremely old aerial on the roof. We moved in around 18 months ago and had no idea how old it might be. Andy gave us a free no-obligation quote there and then and did not charge for the visit. We were happy with the price quoted and one week later he returned to fit a new aerial. He was friendly, professional and explained everything. We were completely satisfied from the first phone call to completion of the work.
Customer in South Gloucestershire Posted on 16/08/2023 , work completed 16/08/2023
The trader replied (on 18/01/2024)
We're pleased we could resolve your signal issue efficiently, and we appreciate your positive feedback. Thank you for choosing The Aerial Man!
Our signal restored
Customer Service
Quality
Value
Suddenly, after 30 years of perfect performance, our television failed to work, displaying the words "No signal". The next day was the same experience. We contacted The Aerial Man at just after 0900 the following day. He arrived a few hours later that day. The problem was discussed, the solution to the problem explained, an estimate given, and an hour later we had a new, modern aerial, new cabling, and a fully functional TV again. GREAT SERVICE. A very pleasant man, and he accepted credit cards via his phone. We have a 2 year guarantee. Perfect.
Customer in Bristol City Posted on 31/05/2023 , work completed 30/05/2023
The trader replied (on 02/06/2023)
Thank you for the great review! We're so pleased you were happy with the service we provided!
Excellent work
Customer Service
Quality
Value
Brilliant work from start to finish, everything was explained and work was carried out immediately, no having to wait for someone to come back at another time. He was a very polite and helpful person not many workmen cover their shoes when entering a house, well impressed, would recommend.
Customer in Somerset Posted on 23/05/2023 , work completed 18/05/2023
The trader replied (on 24/05/2023)
Thank you for taking the time to share your experience. We appreciate your feedback!
Call out to check aerial
Customer Service
Quality
Value
Excellent service from first contact to engineer calling all within a matter of hours, friendly, could not have been more helpful.
Chris in Swindon Posted on 23/03/2023 , work completed 22/03/2023
The trader replied (on 24/05/2023)
Great to hear you had such a positive experience. Thank you!
Fix loose Aerial
Customer Service
Quality
Value
Faultless from time of booking to completion of the works and a fair price as well. Would use again without hesitation.
Customer in Gloucestershire Posted on 25/01/2023 , work completed 25/01/2023
The trader replied (on 26/01/2023)
Thank you for the kind words!
1st class service
Customer Service
Quality
Value
I contacted the Aerial Man as we have been having problems with 3 TV's that were pixelating, the engineer Lee arrived on the same day. I explained the issue we had, he then removed his work shoes before entering our house and going into the loft where he identified the fault within 10 minutes he then ran through the problem and gave me a price for the work which I was more than happy with, he had the replacement part in his van which he fitted and then reprogrammed the 3 TV's. As a retired engineer I recognised his methodology for the repair as being excellent. I did not know of the company when calling them and when seeing programs such as rogue traders makes you have concerns however this was not the case with this company as Lee was one of the best workman we have had work in our house in the past 25 years.
Customer in Gloucestershire Posted on 03/11/2022 , work completed 02/11/2022
The trader replied (on 26/01/2023)
Thank you for the review! We're so pleased to hear that Lee was able to meet your expectations and resolve the issue you were having.
Can-do attitude and great service
Customer Service
Quality
Value
I wanted to set up a new TV in a bedroom. There was an aerial wire but it was under loft boarding and had been cut off. A previous visit from another service made a thing about having to lift the boards and where to take the wire etc... The Aerial Man - Paul - arrived, was pleasant, took his shoes off, checked all the aerial points in the house, lifted the loft boards, put a new wire in and led it neatly to the TV set below and set up a new amplifier adapter to accomodate this new appliance. He also checked the Free Sat connection which, having previously been told it didn't work at all and that I'd need a new Satillite Dish, I was delighted to be toldthat it did work and as well as every other set in the house. Prices were clearly stated and did not alter. My only disappointment was that the 10% OAP discount advertised did not apply as it ws not a completely new aerial set up - I didn't see that advertised and was in fact reminded in an email confirmation to ask for the discount. That aside I would certainly use The Aerial Man again and recommend them to anyone needing this type of service. Paul has a can-do attitude and just got on with the job, no fuss, no bother and pleasant with it.
Customer in Wiltshire Posted on 13/06/2022 , work completed 06/06/2022
The trader replied (on 26/01/2023)
Thank you for taking the time to leave us such a great review!