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Endorsed by Which?
The Lock Doctors Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
The Lock Doctors was started by Richard Humphrey in 2010 and is a family run business which has gained a reputation for providing a reliable, local emergency locksmith service for residential & commercial customers over the years.
Since our humble beginnings in East London, the company has now expanded across London..
We offer full locksmith services as well as all aspects of carpentry work and security installations. This includes repairs to doors and windows, and installing intercom systems, access control, CCTV cameras & door/gate automation for residential and commercial customers.
Our customers include individuals as well as local councils, schools, shops, churches and non-profit organisations where we provide the servicing and maintenance of existing systems to the full planning & fitting of new installations.
we can help you with:
- Fitting internal/external doors
-UPVC door specialists
- Burglary damage repair service
- Window/door handle repairs
- Insurance approved locks
What we do
Locksmiths
- Emergency locksmith service
- Comprehensive locksmith service
- Masterkeyed systems
- UPVC lock specialists
- Access control
Alarm and security equipment installers
- Electric gates
- Door entry systems
- CCTV installation
- Alarm installation
- Security activities
Carpenters
- Joinery and carpentry
Security equipment suppliers and manufacturers
- CCTV & video equipment
- Burglar alarm systems
- Intercom systems
More Services
- access
- entry
- locks
- repairs
- electric gates
- locksmiths
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
86 reviews
Recommended
Recommended
by 99% of customers
Sort by
Problem solved in 5 mins
Customer Service
Quality
Value
Our building’s front door on a busy Soho street was not closing properly, leaving residents constantly vulnerable to drunks, vagrants, opportunist thieves etc. For weeks over the holiday period, a property management company tried and failed to fix it then did a runner, at which point we called in Richard. Soon after being called he was on site, turned a couple of knobs on the door closer mechanism, and five minutes later - job done. Fast response, friendly service, a knowledgeable locksmith, a reasonable price, and another five stars in the bag. Thanks, Richard.
Customer in Greater London
, work completed
Recommended
Did exactly what was needed
Customer Service
Quality
Value
There was an attempt to break down our front door, which we discovered at 8:30pm during the holiday period after Christmas. The person I phoned (who turned out to be Richard) was straight forward and realistic in discussing what could be done. He attended the next evening, we talked about what was needed and he did a good, solid, neat repair to the door, leaving it secure and usable until we can have it properly repaired or replaced. The cost was good given that it was a weekend and his manner and approach throughout inspired trust and respect. I will be using his services to have the door properly repaired, and will recommend him to friends.
Customer in Greater London
, work completed
Recommended
Great service
Customer Service
Quality
Value
Really great service and experience. Came round round and did a home security check as we've had break in at old properties so wanted some peace of mind. Explained everything clearly and gave some great advice. We'll certainly be using them again.
Customer in Greater London
, work completed
Recommended
Lock replacement and security advice
Customer Service
Quality
Value
Richard arrived as planned and replaced the lock with minimum fuss and to estimated cost. It was really useful to be able to keep the same keys, which he said might be possible. He gave sensible advice on other security issues which didn't involve any outlay. Perfect service, would recommend to anybody.
Customer in Greater London
, work completed
Recommended
Excellent job and very quick
Customer Service
Quality
Value
Richard is a really nice guy and he did a brilliant job on our 17 year old upvc front door, which we had stopped using because it was getting hard to open and shut. He came round quickly, investigated the problem, and replaced only the parts that needed replacing. He also adjusted the door frame and hinges. The door now works perfectly. His charge was extremely reasonable. We highly recommend him.
Customer in Essex
, work completed
Recommended
Great communication, advice and service
Customer Service
Quality
Value
I booked Richard to change the locks on a flat that I was moving into. He was professional, friendly and helpful. Communication was easy beforehand. When he arrived, he provided clear and thoughtful advice on options for locks, and then installed them with care. Highly recommend.
Customer in Greater London
, work completed
Recommended
Excellent customer service
Customer Service
Quality
Value
I went to open the door after a long day at work and I soon realised I had put the wrong key in the lock. As I had turned it slightly the key was stuck in the barrel. Thank goodness I already had the number for The Lockdoctor. I made a call and spoke to Richard. I told him what happened and he was soon on the way. On arrival, Richard made a quick assessment. Within minutes Richard sorted the problem out and I was able to enter my home. The Lock Doctor gave a very efficient and timely service and the price was reasonable.
Customer in Greater London
, work completed
Recommended
Multipoint door lock repaired without fuss
Customer Service
Quality
Value
Richard asked me to make a video and send it to him so he had an idea of the problem in advance. He came prepared and had the part needed to repair my multipoint front door lock quickly and without fuss. He explained what he was doing and was clear about the pricing when I booked him, so there were no surprises on the day. I would highly recommend him.
Customer in Greater London
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Following my initial call, Richard and Paul were able to respond the next day. They came at the appointed time and assessed the problem - a lock on a uPVC double door had jammed in the unlocked position. They took they lock mechanism apart, worked out what was going wrong, corrected the problem, reassembled the mechanism, attached it to the door and checked everything was working OK. As an added bonus, they realigned the pair of doors. The work was carried out swiftly in a professional and friendly manner and in my view the charge was very reasonable. I have no hesitation in recommending them.
Customer in Greater London
, work completed
Recommended
Great work
Customer Service
Quality
Value
Richard changed the cylinder on the external door lock. Communication was really good from first contact to finish. The actual job on the agreed day was done very quickly and efficiently. A good company to deal with.
Customer in Greater London
, work completed
Recommended