The Lock Doctors Ltd

Our door lock was not engaging properly and I called Richard on the basis of the good reviews here and fact he mentioned carpentry (the fix involved shaving a bit off the door). We also had a couple of other minor issues with a garage door and lock on a side entrance He came out later that day, fixed all the issues quickly. He also alerted us to a potential risk with our letterbox, which was also resolved. he kept costs to a minimum and provides excellent value for money. Couldn't recommend highly enough.

We contacted Richard as we were having problems with our front door lock jamming. Our Chubb lock also needed looking at. Richard phoned me as we had arranged and set my expectations about his arrival time. He was very polite and friendly and quickly fixed the Chubb lock. The other lock was replaced and he was very clean and tidy. I would definitely use him again and would happily recommend him.

I hired them for a non-emergency service as my door became harder and harder to lock. They came and sorted it out in one go and explained what happened and what was the cause of the issue. I was also able to get an invoice and pay by card straight away. Totally recommend them

Highly recommended. Have relied on and used their services on many occasions, not only for their locksmith work but also for their handyman skills. Richard is so helpful, reliable, and friendly, and always goes that extra mile at very reasonable costs.

The lock on my door stopped working. I phoned The Lock Doctors in the morning and Chad was able to come the same day and fix it for me. Amazing level of service, Chad kept me informed of his estimated time of arrival and fixed the problem in half an hour, changing the cylinder and giving me 3 spare keys. Very polite and informative as to the cause of the problem and things to keep an eye for future maintenance, I was also charged a very reasonable price to solve the problem. I highly recommend The Lock Doctors and I will definitely be using them again, as I'm very happy with the service provided.

We had a crisis early evening when garage and garden gate and other keys were lost ( or stolen?) Richard at Lockdoctors arrived on time as promised and replaced the locks. Most impressed with the friendly approach, professional work and reasonable cost, which will ensure we will use this Company in future not only for locks/ keys but other services they undertake.

Richard came the day after I contacted him, first thing in the morning. To fix a faulty door closer, which he sorted out in no time. Very pleasant and friendly - I thoroughly recommend Richard and will certainly be using him in the future for all things lock related.

I used the Lock Doctors Ltd when I locked myself out of my house. Richard texted me that he was on his way and arrived within the hour as agreed when I contacted him. Richard was very pleasant, took care to verify my right of entry and was able to get me back in with no fuss and no damage to the door and kindly looked at a broken window handle whilst he was there. I would definitely use him again.

Richard from The Lock Doctors came to replace an old espagnolette lock with a two-way locking lever handle. The door itself is a beautiful, reclaimed, antique glazed french door which meant the job required some joinery and much patience and care. Richard gave me lots of advice over the phone and came to inspect the job promptly. It took 2 visits to complete the job but only because we were waiting for the new handles to arrive. But he was very patient and understood that it was important that the fittings suited the door. Richard took the time to ensure I was buying the right products - not just for the job but also ones that suited the aesthetic. He was very considerate and willing to put in the effort to ensure the job was done right. I had previously tried 4 other locksmiths including a renowned chain of locksmiths all of whom were dismissive or complained that the job was too much work for them but Richard just got stuck in. Not only that but the door is now so well fitted that the draughtproofing has also improved. He has subsequently repaired another lock for me, going over and above on that occasion too. I highly recommend The Lock Doctors - worth every penny for an excellent job and service.

Richard was excellent. I rang in the morning and he came round the same day. My UPVC door had not been closing for some time. While on the phone, Richard asked me to check if the key would still turn in the lock - it would. When he called round, he fixed the problem very quickly and his charge was very reasonable. There was a bit of an issue with his card machine which he sorted out for me straight away. Altogether, I would highly recommend The Lock Doctors and Richard in particular.