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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1624 reviews
Recommended
Recommended
by 100% of customers
Sort by
Recommended
Customer Service
Quality
Value
We had a good service. Lee was outstanding and he went out of his way to help us.
Which? Trusted Traders Consumer
, work completed
Recommended
Reinstallation of Pure Water kit and service
Customer Service
Quality
Value
Kevin reinstalled the Pure Water kit that had been laid aside when the kitchen had been refurbished. As ever he was friendly, on-time, efficient and quick. The Pure Water system now continues to give excellent water quality.
Customer in Bristol City
, work completed
Recommended
Great professional service, nothing too much trouble.
Customer Service
Quality
Value
We are very pleased with the whole experience we have had with The Pure Water People. We went on recommendation from family who have had their water treatment system for over 25 years so we knew this was a good company to work with. From first phone call, to a home consultation with Neil and today with the installation by Mike... All was very professional, helpful and communicated very well. Nothing was too much trouble, we had lots of questions and wanted to make sure we got things right. The installation went well and has been done very nicely and tidily. We are looking forward to seeing the results in due course... No more limescale!!! And purer water all round! Good guarentees too. Many thanks.
Customer in Wiltshire
, work completed
Recommended
Water system service
Customer Service
Quality
Value
Lewis was very professional, knew what he was doing, checked water quality round the property, changed all the filters and serviced the unit thank you
Customer in Oxfordshire
, work completed
Recommended
Service and Maintenance
Customer Service
Quality
Value
Lee our service and maintenance engineer, did a no fuss and expedient on our water softener and filtration systems. Lee was helpful in responding to our concerns and questions, providing the information we enquired upon. Thoroughly recommend this company in both the products and aftercare that they provide.
Customer in Central Bedfordshire
, work completed
Recommended
An Excellent Service
Customer Service
Quality
Value
The Pure Water People have serviced my system annually since it was installed 10 years ago and moved it to my new home some years ago. They always contact me to offer available dates and times when their engineer will be in my area. The engineer was punctual and discussed the initial monitoring readings before starting work. He then showed me the discoloured filters after the new ones were fitted as part of the maintenance schedule. He left the area clean and tidy. The annual service keeps my system in good condition providing clean water which needs little detergent for washing up and leaves minimal deposits in items such as kettles.
Customer in Buckinghamshire
, work completed
Recommended
This review is long overdue
Customer Service
Quality
Value
Lewis has just finished the larger five year service, when all filters are changed and the control system checked, with his usual polite, efficient manner. This system was installed eleven years ago, and the odd occasion when I spend a number of weeks away, and my children, both over 18, are left to fend for themselves, and forget to keep the salt level topped up, the difference in water quality is quite noticeable, certainly not something I would like them to drink ! This have this system installed, was undoubtedly one of my better decisions.
Customer in Greater London
, work completed
Recommended
Water softener installation
We had a water softener and purification system installed. We can highly recommend The Pure Water People. They are extremely professional while remaining friendly. We were very impressed right from setting an appointment to have our needs accessed, the actual consultation and the installation. They followed up to ensure the appointments were still convenient and they were punctual each time. Neil was brilliant during the consultation and answered all our questions. Installation was quickly arranged and Lee was super. He arrived on time, his work was impeccable , fully explained the solution and left everything spotless. All in all a great experience and definitely recommend. A great people to do business with
Customer in Wiltshire
(Reviewer did not use service)
Recommended
High Quality Workmanship
Customer Service
Quality
Value
Our filter system was removed in order to replace the patio on which it stood. The filters subsequent replacement and installation of a new housing was completed by Kevin. He overcame a couple of obstacles with a smile and a high level of skill. A very competent member of staff and a credit to The Pure Water People. We look forward to the luxury of soft water again, as well as no longer having the chemical smell that Fluoride gives to the very hard water which clogs pipes and kettles etc. Thank you very much Kevin.
Customer in Bath and North East Somerset
, work completed
Recommended
Recommended
Customer Service
Quality
Value
Lewis was very pleasant and efficient, and I didn't experience any problems at all.
Which? Trusted Traders Consumer
, work completed
Recommended