The Pure Water People

We had a soft water system installed in 2018. It performs exactly as we were told it would, all appliances which use water have no limescale build up now, even our 18 year old washing machine now runs like a dream! It has saved us money in cleaning products and more importantly time that we used to spend trying to remove limescale damage on kettle, sinks, taps, toilets etc.. The service engineer Lewis who came to give our system it’s annual service turned up punctually and was very considerate, he explained everything he was doing and when he left us the kitchen was clean and tidy.

I have been a customer of this trader under its present and former name since the 1990s which is a testament in itself to the quality of the work. We had the present system installed in 2006 when we bought this house. This year I was advised it needed upgrading . The price quoted was very fair so I decided to go ahead. An appointment was made for two weeks later. It so happened that Mike who came to fit it had fitted the original one in 2006! He was extremely good and talked me through the system once installed. He also cleared up after himself and left the place spotless. It was a pleasure to see him after all those years . I had a new tap fitted as well which is so much better. I would thoroughly recommend this trader. In all the years I’ve dealt with them I’ve had no problems and they have regularly serviced the system and their engineers have been very competent and friendly.When you ring the staff are always very friendly and helpful too so it is a good experience all round

We had a new water system from Pure Water people 2 years ago after upgrading our old system that was 20+years old. The system means we have no trouble with limescale in any of our appliances and have beautiful clean fresh water to drink. Louis arrived on time to perform the yearly change of the pure water filters. He checked that the system was performing properly and after changing the filters checked/repressurised the filtered water storage tanks. Very satisfied with the system and the job done.

The engineer arrived on time, explained all what he would be doing, was friendly especially with the dog. Also explained what we need to do in the future.

The system was installed by The Pure Water People about 5 years ago and it has given us no problems. The work carried out this morning was the annual service including the replacement of filter cartridges. Lewis who carried out the work was very thorough and checked all our system for connectivity, and topped up my salt reservoir. I am very please we had the system installed as we no longer have a problem with lime scale and use much less detergent in our washing.

We had our water filtration and softening system installed by Pure Water People 8 years ago now and it's been fantastic. Much less lime scale and my eczema has never returned! Water tastes so much nicer and for us as a family of 4 we have all enjoyed the benefits. We were a bit sceptical 8 years ago and although it's an initial investment we wouldn't be without our system now. The Company itself have been brilliant and today came out to repair a tap handle. Mike the engineer did a fab job and even replaced some other bits he noticed needed attention. Would definitely recommend this company 👍

Having had our water system installed several years ago we were called recently by the installation company to advise the annual service was due. Lewis our service technician arrived on due date and within the specified time frame, having previously been to our home he knew where everything was and as usual was efficient explaining everything as he went along and providing advice. A great service from beginning to end. Thank you.

Mike visited today as scheduled. He replaced the filters on our water purifier, measured the levels of impurities before and after his intervention. He was friendly, respectful of our property and gave useful advice. I was very pleased with the service.