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Tincknell Heating

4.9

384 Reviews

Opening Hours
Today - 08:00–12:00
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

JANUARY 2023
JUNE 2020
Nov 2019

About

Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.

Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

  • Plumbers

    • Unvented cylinder installation and maintenance

  • More Services

    • oil central heating
    • range cooker servicing
    • gas boiler work

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
384 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Highly recommended.
Customer Service
Quality
Value
Excellent consultation and information sharing prior to work beginning. All communications of a very high standard. Works completed efficiently, quickly & with minimum impact upon the household.
Neil, Avon Posted on 20/08/2018 , work completed 20/08/2018
Recommended
The trader replied (on 13/09/2018)
Dear Neil, thank you for taking the time to complete a review of our services. Your comments are highly appreciated. I will make sure to pass on your positive feedback to everyone involved. I hope we can be of service to you again in the future. Kind regards from everyone @ Tincknell Heating.
Great job
Customer Service
Quality
Value
Great couple of engineers who were competent, accommodating and respectful . Happy to recommend and loved the flowers!
Lucy, Somerset Posted on 17/08/2018 , work completed 17/08/2018
Recommended
The trader replied (on 02/10/2018)
Dear Lucy, thank you for your time in completing a review. I am pleased to hear you had such a great experience with Tincknells. We welcome your recommendation and we are glad you enjoyed the flowers. I hope we can be of service to you again in the future. Kind regards from everyone @ Tincknell Heating.
Excellent
Customer Service
Quality
Value
Superb friendly service. Prompt with attention to detail. Very impressed all round.
Francis, Somerset Posted on 14/08/2018 , work completed 14/08/2018
Recommended
The trader replied (on 04/09/2018)
Dear Francis, thank you for your time and lovely comments in your review. We are always pleased to read them and I will make sure to pass them on. Please do not hesitate to contact us if you need us in the future on 01749 678828. Best regards from everyone @ Tincknell Heating.
Outstanding service.
Customer Service
Quality
Value
Both Jamie and Liam B. were excellent! They worked professionally and energetically. They left no mess, were polite, friendly and explained what they were doing. I would not hesitate to recommend them to other customers.
Judith, Somerset Posted on 13/08/2018 , work completed 13/08/2018
Recommended
The trader replied (on 04/09/2018)
Dear Judith, many thanks for your kind comments in your review. I am pleased to hear you have had such a good experience with Tincknells and we welcome your recommendation. Should you require our services in the future do not hesitate to contact our Heating Services team on 01749 678828. Warm regards from everyone @ Tincknell Heating.
Great service
Customer Service
Quality
Value
My elderly father needed a new boiler to replace an unreliable, ancient one. I asked several firms for advice on the existing system/layout & to quote. Tincknells were not the cheapest (but not the costliest) but won on the excellent advice & service; first from Nick in the office for his responses to my initial & subsequent enquiries, right through to the removal of old & installation of new by Lee & the 2 Liams ( who also left everything clean & tidy). They were all super efficient, trustworthy & friendly throughout. It's now about 5 months since completion & there have been no problems at all - Father's heating & hot water system works beautifully & is now so easy to run. I have no hesitation in recommending them highly.
Vinia88 Posted on 11/08/2018 , work completed 11/08/2018
Recommended
The trader replied (on 13/09/2018)
Dear Vinia88, we are really pleased with the review you have posted and I know Nick, Lee, Liam and Liam will be grateful for your kind comments. We welcome your recommendation and I hope we can be of service to your family again in the future. Please do not hesitate to contact us on 01749 678828 if you require our services. Warmest regards from everyone @ Tincknell Heating.
Friendly & helpful
Customer Service
Quality
Value
Telephone conversation are always friendly & helpful. The quotation for a new oil tank, was clearly set out & then carried out exactly when ordered.
Pauline, Malletsom Posted on 09/08/2018 , work completed 09/08/2018
Recommended
The trader replied (on 16/08/2018)
Dear Pauline, thank you for your time and comments in your review. We are pleased to hear you are happy with the tank change. I hope we can be of service to you again in the future, please do not hesitate to contact us on 01749 678828 if you require any of our services. Best regards from everyone @ Tincknell Heating.
Helpful & reliable
Customer Service
Quality
Value
I've used this company for many years. Their engineers are all extremely professional.
Melissa, Somerset Posted on 07/08/2018 , work completed 07/08/2018
Recommended
The trader replied (on 05/11/2018)
Dear Melissa, many thanks for taking the time to a leave a lovely review of our services. I hope we can be of service to you for many more years to come. Warm regards everyone @ Tincknell Heating.
Job well done
Customer Service
Quality
Value
Tincknells were very professional in dealing with our new boiler. Job done to time and cost, and now all radiators function correctly.
David, Avon Posted on 02/08/2018 , work completed 02/08/2018
Recommended
The trader replied (on 16/08/2018)
Dear David, many thanks for your time in completing a review. I am pleased to hear you are happy with the work carried out. If we can be of service again in the future please feel free to contact us 01749 678828. Kind regards from everyone @ Tincknell Heating.
Fantastic company!
Customer Service
Quality
Value
Tincknells have been fantastic in resolving a problem with installing an oil tank & boiler which other contractors had failed to do for over 4 months. They worked hard, were polite, kept me fully informed and I am now the very pleased owner of a boiler & oil tank that work! I would recommend them highly & they deserve their Which report.
Which? Trusted Traders Consumer Posted on 26/07/2018 , work completed 26/07/2018
Recommended
The trader replied (on 09/08/2018)
Thank you for your time and lovely comments in your review. I am pleased to hear we were able to help. I will be sure to pass on your review to all those involved and we greatly welcome your recommendation. It was a pleasure to install your new boiler and oil tank and I hope you have many years of trouble free use. Should you require our services again please feel free to contact our dedicated Heating Services Team on 01749 678828. Best regards from everyone @ Tincknell Heating.
Oil to gas boiler change
Customer Service
Quality
Value
A helpful and cheerful trio who arrived promptly and did a thoroughly professional gas boiler installation. Information about operating the system was fully explained. The old tank removal duo also did an excellent job. Our installers were Lee, Liam and Liam.
Colin, Somerset Posted on 25/07/2018 , work completed 25/07/2018
Recommended
The trader replied (on 16/08/2018)
Dear Colin, thank you very much for your review. We appreciate all reviews received and I am pleased you received excellent service from our engineers. Should you need our services in the future we will be more than happy to help, feel free to contact our Heating Services Team on 01749 678828. Kind regards from everyone @ Tincknell Heating.
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.