Endorsed by Which?

Tincknell Heating

4.9

384 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Organisations and Awards

JANUARY 2023
JUNE 2020
Nov 2019

About

Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.

Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • oil central heating
    • range cooker servicing
    • gas boiler work

Customer reviews

Why you can trust these reviews

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4.9
384 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Brilliant job and service.
Customer Service
Quality
Value
I have been so impressed, from the original visit to view site and work out a quotation, to the regular appropriate contact from Tincknell Fuels, to the installation and post-job review telephone call to ensure satisfaction. I can't praise Tincknell Fuels Ltd highly enough.
Hazel, Somerset Posted on 25/11/2016 , work completed 25/11/2016
The trader replied (on 20/12/2016)
Thank you Hazel for your time in completing a review and your kind comments. We are very pleased you are happy with the work carried out and look forward to being of service in the future. Warm regards, Nick - Tincknell Heating
A job well done
Customer Service
Quality
Value
A full central heating -domestic- system installed.This was specialised work as the property is listed.The installation was carried out to a high professional standard.
Which? Trusted Traders Consumer Posted on 30/10/2016 , work completed 30/10/2016
The trader replied (on 31/01/2017)
Thank you for your posted review and nice comments of our services. It was a pleasure to work on your interesting development. I am sure the house will look perfect on final completion. Thank you again for the order and if you need us please contact our team on 01749 678828. Warm regards, Lee, Ollie, Liam, Jamie, Nick and all the team @ Tincknell Heating.
Fantastic customer service and expert workmanship
Customer Service
Quality
Value
New oil boiler and associated electrical works
Which? Trusted Traders Consumer Posted on 12/10/2016 , work completed 12/10/2016
The trader replied (on 14/02/2017)
Thank you for your review and order for the new boiler. We were happy to help. I hope we can be of service in the future. Warm regards, Nick and the team @ Tincknell Heating.
New boiler
Customer Service
Quality
Value
New boiler installed
Which? Trusted Traders Consumer Posted on 11/09/2016 , work completed 11/09/2016
The trader replied (on 14/02/2017)
Thank you for your review and order for the new boiler. I am sorry you felt that you did not receive full value from our services. I hope in the years to come the saving on your running costs and our continued support servicing the boiler will change your mind on the initial cost paid. If we can be of service in the future please feel free to contact our Heating services department on 01749 678828. Warm regards, Nick and the team @ Tincknell Heating.
Thank you Tincknells
Customer Service
Quality
Value
Installation of new oil-fired combi boiler. Our old boiler gave up the ghost during a cold snap, and Tincknells were most concerned that we should not be left without heating or hot water. They managed a temporary repair, and arranged the installation of the new boiler earlier than we expected. All their staff were very pleasant and considerate, and the new boiler is performing well.
Which? Trusted Traders Consumer Posted on 12/05/2016 , work completed 12/05/2016
The trader replied (on 14/02/2017)
Thank you for your comments and review. We always try our best if there is some urgency on installing a new boiler to provide a quick turn-around. I am so pleased we were able to help you. Should you need our services in the future please feel free to contact our heating services office on 01749 678828. Warm regards from Nick, and everyone at Tincknell Heating.
New boiler installation
Customer Service
Quality
Value
Had new boiler fitted. Excellent service .... always polite, considerate and reliable. Good price with excellent after sales care. Cannot recommend this company enough!
Which? Trusted Traders Consumer Posted on 11/01/2016 , work completed 11/01/2016
The trader replied (on 31/01/2017)
Thank you for your time in completing the review and also for your lovely comments. I am pleased we were able to help with the installation of your new boiler, and hope we can be of service to you in the future. Please feel free to contact our dedicated team on 01749 678828 if we can help. Warm regards, Nick and everyone @ Tincknell Heating.