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West London Gas Ltd

4.9

135 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Looking for reliable, Gas Safe Registered central heating engineers? Based in Ealing, we’ve been proudly serving homeowners and landlords across West London for more than 25 years. Our experienced team offers a fast, friendly, and efficient service at competitive prices.
Gas Safe Registered Heating Engineers – Ealing Based for 25+ Years
Experienced, local heating engineers providing fast, efficient and friendly service across West London. We offer competitive pricing on all aspects of gas maintenance, boiler repair, servicing, and installation.
Our Services Include:
• Boiler installation – high-efficiency boilers with up to 12-year guarantees • Boiler repair and servicing – All makes/models incl. Worcester Bosch, Vaillant, Baxi, Ideal, Potterton • Gas fire servicing and repair • Central heating system repairs and maintenance • Radiator installation and power flushing • Unvented cylinder servicing • Emergency plumbing and heating services • Landlord Gas Safety Certificates
• Heating efficiency

What we do

  • Gas installers

    • Gas Fires
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas fire repair and servicing
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Automated Heating
    • Immersion Heaters
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
    • Leak Detection
    • Water softener installation and maintenance
  • More Services

    • gas pipe work
    • gas escapes.

Customer reviews

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4.9
135 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Good friendly service with clear communication
Customer Service
Quality
Value
We had our boiler and gas fire serviced. Great communication throughout including a photographic record of work done which the engineer talked me through at the end. All done quickly and efficiently. The photos also serve as reference for any future boiler problems.
Customer in Greater London Posted on 23/01/2026 , work completed 22/01/2026
The trader replied (on 26/01/2026)
Thank you very much for taking the time to leave such a detailed review. We’re delighted to hear that you were happy with the servicing of both your boiler and gas fire, and that our communication and photographic record of the work were helpful. Taking the time to explain what’s been done, and leaving clear photos for future reference, is something we feel really adds value and peace of mind for our customers. It’s great to know everything was completed quickly and efficiently, and we truly appreciate your trust in West London Gas. We look forward to helping you again in the future whenever you need us.
Gold Star Company
Customer Service
Quality
Value
I give West London Gas ( Andrew ,Peter, Jonathan and Leon) and team 100% in every area. So reliable , trustworthy ,knowledgeable and super friendly guys. They have been servicing my boiler for over 10 years and recently decided to have new one installed. Called on Monday and Andrew arrived later that day. Helped me chose and made every effort to keep costs down. Estimate arrived within 2 days ! So reasonable. I was delighted. Appointment made for 7 th and Jonathan arrived promptly ! I He did a brilliant job including re fitting a difficult tile unit and left kitchen immaculate. He also explained clearly how the new kit worked. And re iterated that guys were only a phone call away. It is this personal service that I appreciate most !! Best company in all areas that I have ever used !! I recommend them to everyone I know ! 10 GOLD STARS
Customer in Greater London Posted on 11/01/2026 , work completed 07/01/2026
The trader replied (on 16/01/2026)
Thank you so much for taking the time to leave such a wonderful review and for awarding us 10 Gold Stars!! That really means a great deal to all of us. It’s been a genuine pleasure looking after your boiler over the years, and we’re delighted you trusted West London Gas again for your new boiler installation. I’m very glad I was able to pop over quickly, help you choose the right boiler, and keep the costs sensible and transparent, that’s always our aim. Jonathan will be especially pleased to hear your comments about his workmanship, attention to detail (including that tricky tile unit!), and leaving the kitchen spotless. Clear explanations and reassurance that we’re always just a phone call away are a big part of the personal service we pride ourselves on. On behalf of Peter, Jonathan, Leon, and the whole team, thank you for your loyalty, your recommendation to friends and family, and your kind words. Reviews like this really do motivate us to keep delivering the reliable, friendly, and honest service our customers expect.
Excellent work and great communication
Customer Service
Quality
Value
We had West London gas into service a faulty boiler. After inspection they suggested the service would not solve any problems and the work required would be inefficient in comparison to a new boiler. We booked them in for a new boiler and they came and fitted that and a number of thermostatic valves quickly, cleanly and for a competitive price. They also advised that a a bleed type valve was to be installed instead of replacing a radiator which saved a significant amount of money and hassle. Both the Engineers (Leon and Jonathan) we had were prompt, polite and honest guys. Communication from the back of house was really good too.
Customer in Greater London Posted on 17/12/2025 , work completed 16/12/2025
The trader replied (on 31/12/2025)
Thank you very much for taking the time to leave such a detailed and thoughtful review. We’re really pleased you felt the advice you received was honest and in your best interests. As you noted, sometimes a repair or service isn’t the most efficient long-term solution, and we always aim to be transparent when a boiler replacement will provide better value, reliability, and peace of mind. It’s great to hear that the new boiler installation and thermostatic radiator valve upgrades were completed quickly, cleanly, and at a competitive price, and that the alternative bleed valve solution helped save unnecessary cost and disruption. Practical, cost-effective advice like this is exactly what we strive to offer. Your kind words about Leon and Jonathan will be passed on to them, they’ll be delighted to know their punctuality, professionalism, and honesty stood out. We’re also pleased our office team kept communication clear and smooth throughout the process. Thank you again for choosing West London Gas. If we can help with future boiler servicing, heating upgrades, or general plumbing work in Greater London, please don’t hesitate to get in touch.
Excellent service
Customer Service
Quality
Value
I had a great experience all round with West London Gas. The initial contact was professional, helpful with clear information. The engineer, Leon, was efficient, explained things clearly, had high standards and was a really nice guy. I felt he was straightforward and that he really knew his stuff. I was impressed with all aspects of the service provided and would recommend them.
Customer in Greater London Posted on 28/11/2025 , work completed 27/11/2025
The trader replied (on 09/12/2025)
Thank you for such a positive review. We’re delighted to hear that your experience — from the initial enquiry through to the engineering visit, was clear, professional and reassuring. Leon will be very pleased to know his explanations, workmanship and approach left a strong impression. At West London Gas, we always aim to provide straightforward advice and high-quality work from experienced local heating engineers, so it’s great to hear this came across. We really appreciate your recommendation and are here whenever you need us. We look forward to delivering the same standards of service for you in the future.
Great Job From West London Gas
Customer Service
Quality
Value
What should have been a straightforward job turned out to be anything but. Engineers Jonathan and Leon from West London Gas arrived to install a new boiler, only to eventually discover that there was a fault with it. They'd worked hard for hours (still with us at 9pm) to no avail. Throughout the time spent in our kitchen, they were unfailingly cheerful and polite. After a five-day wait for an engineer from the boiler company to come out and replace the faulty part (thank goodness the November weather was still fairly mild), West London Gas arrived promptly to commission the boiler, with Jonathan then following up to complete the job and answer our longish list of questions. Jonathan and Leon were both brilliant ambassadors for West London Gas.
Customer in Greater London Posted on 27/11/2025 , work completed 17/11/2025
The trader replied (on 09/12/2025)
Thank you for taking the time to share such a detailed review. We’re really pleased to hear that, despite the unforeseen boiler fault, you were happy with how our team handled the situation. Jonathan and Leon will be delighted to know their hard work, professionalism, and positive attitude were appreciated. Occasionally, an installation presents unexpected challenges, but we’re proud that our engineers stayed late to try and overcome the problems in difficult circumstances to ensure everything was put right. We are happy that we did finally get new boiler installed and fully commissioned to the manufacturer’s standards. We truly value your patience and kind words, and we’re glad everything is now running smoothly. It’s always our aim at West London Gas to provide reliable, friendly service from our local West London heating engineers, even when the job doesn’t go quite to plan. We look forward to delivering the same standard of servic ein the future.
Reliable, experienced top professional service
Customer Service
Quality
Value
The trader has serviced our aging combi boiler for many years, taking care to get the most out of it to our complete satisfaction, never upselling or over-diagnosing. When the time came to fit a new combi condensing boiler, jointly agreed, the engineer was professional, listened and discussed, took care of the immediate work area and surroundings and persisted throughout the day, unfazed by the challenges of fitting a modern boiler into an old house with a 30 year-old system. After interactions over the years I find I can completely trust West London Gas and feel supported by them. Their estimates and bills are accurate and I can call to ask questions and get honest, reliable answers as they are easy to get hold of and respond quickly.
Customer in Greater London Posted on 19/11/2025 , work completed 11/11/2025
The trader replied (on 25/11/2025)
Thank you so much for taking the time to leave such a thoughtful review. We really appreciate your trust in us over the years, and it’s been a pleasure looking after your old combi boiler.... and more recently installing the new condensing boiler. Working in older West London properties often presents a few challenges, so I’m glad you were happy with the way our engineer managed the installation and took care of your home. We always aim to give clear, honest advice without upselling, and it’s great to hear that this has come through in your experience with us. Your feedback about our communication, accuracy with estimates, and overall reliability means a great deal to the team. We’re always here if you need help, whether it’s a quick question or future servicing support for the new boiler. Thanks again for choosing West London Gas, we look forward to delivering the same standard of service for you in the future! Andrew & the West London Gas Team
Professional, polite and reliable service
Customer Service
Quality
Value
The service from start to finish was excellent. Andrew, the first point of contact, was knowledgeable, efficient and very pleasant to deal with. My quote request was handled promptly and phone calls were always returned quickly. Engineers Jonathan and Peter arrived on time, were polite and accommodating, and carried out the work with real skill and professionalism. Everything was completed as agreed, on schedule and within budget. Overall, the whole team stood out for their clear communication, reliability, and courteous manner. I would happily recommend them for their professionalism and high-quality service.
Customer in Greater London Posted on 21/10/2025 , work completed 15/10/2025
The trader replied (on 24/10/2025)
Thank you very much for your kind words and thoughtful review. We’re really pleased to hear that you were happy with the service from start to finish. It’s great to know that both the office and engineering teams made a good impression. I’ll be sure to pass on your comments to Jonathan and Peter. We take pride in providing clear communication and reliable, professional service, so your feedback means a lot to us. Thank you again for choosing West London Gas, we truly appreciate your recommendation and look forward to helping you in the future.
Great West London plumber
Customer Service
Quality
Value
I recently used West London Gas for the first time to install some new radiators. Great service and reasonably priced. Really friendly and knowledgeable plumber. After the radiators had been installed, I experienced a fault on my boiler which left me without heating or hot water. I reported it on a Saturday, not expecting a reply until Monday (although it was not a big issue as I have an immersion heater and it was not cold in the house) but Andrew contacted me on the Sunday and talked me through re-setting the boiler which worked perfectly. Followed up with ‘if you have any further problems, do let me know’. Fantastic service and I would not hesitate to use them again.
Customer in Greater London Posted on 08/10/2025 , work completed 29/09/2025
The trader replied (on 10/10/2025)
Thank you so much for your kind words and detailed feedback. We’re really pleased to hear you were happy with the work we had carried out and our follow-up support. We always try to go that extra mile for our customers, so it’s great to know the quick boiler reset advice helped get you back up and running. We truly appreciate you taking the time to share your experience and look forward to helping again in the future whenever you need us.
Excellent service supplied by West London Gas
Customer Service
Quality
Value
We woke up on Tuesday morning to no hot water! After checking the thermostat monitor which showed an error code, I phoned West London Gas, discussed the problem & they arranged a visit with a new part the same day. Excellent service from initial phone call, to courteous, pleasant engineer. I have used them for a number of years and so have my two sons who live locally. I have no hesitation in recommending this local company based in Boston Manor
Customer in Greater London Posted on 24/09/2025 , work completed 23/09/2025
The trader replied (on 26/09/2025)
Thank you for your kind review and for being such a loyal customer of West London Gas over the years, and for recommending us to your sons too. We’re so pleased we could get your hot water back on quickly by identifying the fault and fitting the part the same day. I’ll make sure to pass your comments on to both our engineer and office team; they’ll be delighted to hear your feedback. We truly appreciate your recommendation and look forward to continuing to provide the same high standard of service in the future.
Great
Customer Service
Quality
Value
Requested a series of small jobs to be completed in one morning later that same week. Office were excellent communicators and I spoke to an actual heating engineer to agree work to be done. They accommodated my booking time request, agreed on the work in advance, texted to say on way, arrived on time, diagnosed and rectified all the problems, and left in under 3 hours. All fixed, clean and tidy. Two people worked together. The team of two were pleasant to have around the house and also good communicators. Also they were happy to go into technical detail if requested. A good local office-based company. No issues with work done so far.
Customer in Greater London Posted on 12/06/2025 , work completed 11/06/2025
The trader replied (on 16/06/2025)
Thank you for such a detailed and thoughtful review! We’re so pleased to hear that everything, from booking and communication to the quality of work, met your expectations. At West London Gas office team and engineers work closely together to ensure jobs are well planned and run smoothly, and it’s great to know that came through on the day. We're proud to be a local, office-based West London heating company you can rely on. If you ever need us again, we're just a call away!