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Endorsed by

Which

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Trusted Traders

Willowbrook Limited

Logo on white
Opening Hours
Today - 09:00–19:00
  • Monday 09:00–19:00
  • Tuesday 09:00–19:00
  • Wednesday 09:00–19:00
  • Thursday 09:00–19:00
  • Friday 09:00–19:00
  • Saturday 09:30–14:00
  • Sunday 09:30–14:00
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4.8

8 Reviews

About

Your Trusted Mobility Experts With Over 20 Years Experience-
Join our 60,000+ satisfied customers today

At Willowbrook Mobility Direct we are in our 20th year of providing innovative mobility solutions that really do make a difference to people’s lives
- Riser Recliner Chairs
- Adjustable Beds
- Bath lifts

We are here to improve your independence and lifestyle in and out of your home. We are leaders in our field thanks to our extensive knowledge, high levels of customer service and quality mobility products.

We are delighted to have been accredited with Gold Trusted Merchant 2016 status by Feefo for our consistently high customer service scores.

What we do

  • Disability and mobility

    • Bathing aids
    • Home adaptations
  • More Services

    • Riser Recliner Chairs
    • Adjustable Beds
    • Bath Lifts

Customer reviews

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Reviews summary

4.8
8 reviews
Customer Service
5.0
Quality
4.9
Value
4.5
Sort by
Good service and deliver
Customer Service
Quality
Value
The process was easy. Demonstration was good and it works exactly as described. Put in place with no fuss .Works easily
Which? Trusted Traders Consumer12/12/2016
Did exactly what we hoped it would do
Customer Service
Quality
Value
Installation of aqualift in bath. Work was completed on schedule by knowledgeable and efficient staff. They gave us lots of good tips on how to get the best from the product
Which? Trusted Traders Consumer20/10/2016
Good job
Customer Service
Quality
Value
Bath lift installed
Elliot, Kent12/10/2016
The trader replied (on 03/11/2016)
Many thanks for this kind review of your new AquaLift bath lift. As a company we strive for 100% satisfaction and are delighted that we met your expectations in relation to the customer service received and the quality of your new bath lift.
Good job
Customer Service
Quality
Value
Bath lift installed
Which? Trusted Traders Consumer12/10/2016
Great safe bathing
Customer Service
Quality
Value
No problems Only 90 mins to fit. No mess
Which? Trusted Traders Consumer10/10/2016
Really happy
Customer Service
Quality
Value
Installed a decliner chair. Really happy, informative and very helpful installed chairlift as well
Thomas, Kent04/10/2016
The trader replied (on 03/11/2016)
Thank you for taking the time to leave this wonderful review of your new riser recliner from Willowbrook Mobility Direct. We are delighted to hear how happy you are with it and hope you enjoy using your recliner for many years to come.
Installed a decliner chair. Really happy, informative and very helpful Installed chairlift as well
Customer Service
Quality
Value
Really happy with the work carried out, they arrived on time and were very helpful. Good quality, good service, not the cheapest but you get what you pay for
Which? Trusted Traders Consumer04/10/2016
I would like to leave that to you
Customer Service
Quality
Value
I had a bath lift fitted and I was very pleased with the way the work carried out .
Which? Trusted Traders Consumer26/07/2016