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Ikea fitted wardrobes review
We surveyed almost 3,000 Which? members in order to find the best fitted bedroom furniture brands.
Almost one third of those people told us that they owned a wardrobe from Ikea – 813 to be exact.
We asked them to rate their wardrobes on factors such as quality and value for money, as well as deep diving into any issues they had with durability, delivery and installation.
Read on to see how Ikea stacked up, or get an overview of how all the brands performed in our guide to the best fitted bedroom furniture brands.
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Overview: Ikea fitted wardrobes review
To discover which brands are the best investment, we asked Which? members to rate their fitted wardrobes for build quality, value for money and delivery and installation.
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| Brand (link to brand review) | Customer score | Value for money | Build quality | Furniture met expectations | Durability | Delivery speed* | Installation quality | Customer service* |
|---|---|---|---|---|---|---|---|---|
| Ikea |
Table notes: Based on responses of 2,966 Which? members and members of the public who reported on their experience of buying fitted bedroom furniture in the past 10 years (starred metrics rated in the past two years). Survey conducted online in May 2022. Customer score is a combined score based on customer ratings of satisfaction with their furniture and likelihood of recommending the brand to a friend.
Ikea durability ratings
As well as asking our readers to rate their wardrobe for durability, we also asked them to report whether it showed any sign of damage or wear and tear.
Across the brands, an average of 18% of consumers reported that they've experienced problems with their doors and 17% reported that their furniture required repairs.
Log in or join Which? to see how Ikea performed compared to average.
| Brand | Customer score | Durability | Furniture with door problems | Furniture requiring repairs |
|---|---|---|---|---|
| Ikea | ||||
| Average | n/a | n/a | 18% | 16% |
Table notes: Based on responses of 2,966 Which? members and members of the public who reported on their experience of buying fitted bedroom furniture in the past 10 years. Survey conducted online in May 2022. Customer score is a combined score based on customer ratings of satisfaction with their furniture and likelihood of recommending the brand to a friend.
Ikea delivery service rating
Moving on from the quality of the furniture itself, we also asked our consumers to tell us about their experience with their furniture delivery.
The vast majority (80%) of our respondents waited less than two months for their furniture and 33% waited less than two weeks.
In addition, 67% reported having no issues with their delivery. The most common problems were the delivery being rearranged several times by the brand (10%), some parts becoming unavailable after ordering (9%) and some parts being missing at delivery (8%).
Log in or join Which? to see how Ikea performed compared to average.
| Brand | Customer score | Delivery speed* | Average time taken on delivery | Experienced problems at delivery |
|---|---|---|---|---|
| Ikea | ||||
| Average | n/a | n/a | 5 weeks | 33% |
Table notes: Based on responses of 2,966 Which? members and members of the public who reported on their experience of buying fitted bedroom furniture in the past 10 years (starred metrics in the past two years). Survey conducted online in May 2022. Customer score is a combined score based on customer ratings of satisfaction with their furniture and likelihood of recommending the brand to a friend.
Ikea installation service rating
The quality of your furniture installation is almost as important as the furniture itself.
Fortunately, only 33% of consumers had issues with their installation, with the most common problems being delays (12%), the furniture not fitting properly (10%) and extra work being required, leading to extra costs (8%).
Ikea doesn't offer an installation service. Instead, it has partnered with a site called Taskrabbit, which connects you with tradespeople in your area so you can find someone to install your furniture.
Arguably this means that your experience could vary more, but we still collected ratings in order to understand the average users' experience.
Log in or join Which? to see how Ikea performed compared to average.
| Brand | Customer score | Quality of installation | Installers' professionalism and tidiness | Experienced problems at installation | Installation guarantee |
|---|---|---|---|---|---|
| Ikea | Not specified | ||||
| Average | n/a | n/a | n/a | 33% | n/aN/A |
Table notes: Based on responses of 2,966 Which? members and members of the public who reported on their experience of buying fitted bedroom furniture in the past 10 years. Survey conducted online in May 2022. Customer score is a combined score based on customer ratings of satisfaction with their furniture and likelihood of recommending the brand a friend.
To see how the other brands performed, check out our guide to the best fitted bedroom furniture brands
Ikea built-in wardrobe systems
Ikea doesn't technically make a fitted wardrobe, but two of its wardrobe systems can be configured to make them fitted.
The systems are:
- Platsa a system of pre-designed modules that can be assembled to make a fitted wardrobe.
- Pax the wardrobe that most closely resembles standard fitted wardrobes. Choose your frames, interior storage options, and doors and handles (see Ikea's how to guide).
For Pax, there are plenty of different types of storage options to choose from. These include: hooks, rails, drawers, shelves, dividers, pull-out trays, dedicated shoe storage, removable boxes, jewellery organisers, trouser hangers and plenty more.
Ikea wardrobe design inspiration
Ikea fitted wardrobes
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A large collection of images displayed on this page are available at https://www.which.co.uk/reviews/fitted-bedroom-furniture/article/fitted-bedroom-furniture-brands-rated/ikea-fitted-bedroom-furniture-al9FU6r7kHFP
Does Ikea offer a fitted wardrobe service?
Yes. Ikea has both an in-store and online design service. However, it won't send a designer out to visit your home, so you'll need to measure the space yourself.
If you want to design your wardrobe yourself, it has a comprehensive online planning tool for both ranges.
Can you install your own Ikea fitted furniture?
Yes. Ikea's furniture is designed to be easy to build, so even novice DIY enthusiasts can assemble their products.
Ikea fitted wardrobe guarantee
Ikea offers a fairly standard 10-year guarantee on its Pax/Komplement wardrobes and Skytta doors.
It isn't clear whether this policy covers other ranges, though.
We also couldn't find a guarantee for its installation service, probably because it's offered in conjunction with Taskrabbit. This means that you may not be covered against issues arising from the installation of your wardrobe.
If you're looking for design inspiration, see fitted wardrobes costs and design ideas.
This article uses insights from the Which? Connect panel, collected from research activities with our members. Find out how to get involved