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Amplifon is one of the main hearing aid retailers in the UK, with more than 200 branches and hearing-care centres in the UK.
We asked 2,192 people who've bought hearing aids from Amplifon to rate the firm for its product range, hearing aid value for money, aftercare and more.
Only logged-in Which? members can view how customers rated Amplifon on eight key areas of performance in the table below. If you're not already a member, join Which? for instant access.
Amplifon hearing aids | Customer star rating |
Customer score | |
Sample size | |
Waiting times | |
Facilities | |
Staff skill | |
Product range | |
Hearing aids comfort |
Scores and ratings are based on an online survey conducted in June 2022 of 1,665 Which? members and members of the public who had obtained a hearing aid from Amplifon, Boots, Hidden Hearing, local independents, Scrivens and Specsavers within the previous five years. Customer score is a combination of overall satisfaction and the likelihood that the person would recommend the provider they used to a friend. Star ratings: staff skill is based on professionalism and knowledge of staff; product range is based on the range of hearing aids offered; hearing aid suitability rates the suitability of the hearing aids for the individual.
To find out how Amplifon compares with other providers, visit our Best hearing aid providers .
Find out the average price paid by Which? members for an Amplifon hearing aid and the costs of different levels of hearing aid across the board in our guide to hearing aid prices.
People told us about their experiences, good and bad, with different providers, with some experiencing pressure to buy or poor follow up, while others had a more pleasant experience:
Find out which companies customers rate, and the ones they were less happy about, by signing up to Which?.