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Boots Hearingcare is a major hearing aid provider, with over 400 branches in the UK.
We asked customers who've bought hearing aids from Boots Hearingcare to rate the company on factors including hearing aid value for money, staff skill and aftercare.
Which? members can log in now to see our ratings. If you're not yet a member, you can get instant access by joining Which?.
Boots hearing aids | Customer star rating |
Customer score | |
Sample size | |
Waiting times | |
Facilities | |
Staff skill | |
Product range | |
Hearing aids comfort |
Scores and ratings are based on an online survey conducted in June 2022 of 1,665 Which? members and members of the public who had obtained a hearing aid from Amplifon, Boots, Hidden Hearing, local independents, Scrivens and Specsavers within the previous five years.
Customer score is a combination of overall satisfaction and the likelihood that the person would recommend the provider they used to a friend.
Star ratings: staff skill is based on professionalism and knowledge of staff; product range is based on the range of hearing aids offered; hearing aid suitability rates the suitability of the hearing aids for the individual.
To find out how Boots Hearingcare compares with other providers, visit our best hearing aid providers overview page.
You can find out the average price paid by Which? members and other customers for Boots hearing aids, and the costs of different levels of hearing aid, in our guide to hearing aid prices.
People told us about their experiences, good and bad, with different providers, with some experiencing pressure to buy or poor follow up, while others had a more pleasant experience:
Find out which companies customers rate, and the ones they were less happy about, by signing up to Which?.