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Useful Information...

... and news for trusted traders.

Tools and the Certificate of Distinction on a workbench

Certificate of Distinction will recognise top traders

We’re introducing an award that will show your customers and contacts you’re one of our best performing Trusted Traders.

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Two elderly people walking through a park

How your customers can finance home adaptations

If your older or disabled customers need alterations to make their homes more accessible, funding is available.

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Review card asking 'How did we measure up?'

Why paper review cards are changing

How we’re working to prevent abuse of the review system and speed up publication of your customers’ testimonials.

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Here are 91 articles about 'Advice for endorsed traders'

Advice for endorsed traders

Certificate of Distinction will recognise top traders

We’re introducing an award that will show your customers and contacts you’re one of our best performing Trusted Traders.

  • For-traders
Read more
Advice for endorsed traders

How your customers can finance home adaptations

If your older or disabled customers need alterations to make their homes more accessible, funding is available.

  • For-traders
Read more
Advice for endorsed traders

Why paper review cards are changing

How we’re working to prevent abuse of the review system and speed up publication of your customers’ testimonials.

  • Reviews advice
  • For-traders
Read more
Advice for endorsed traders

How to get help with late payments

We look at the steps you can take to get paid, and how the Small Business Commissioner can help to resolve problems with business-to-business payments.

  • Business advice
  • Disupte resolution
  • Payment
  • Contracting
  • For-traders
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Advice for endorsed traders

Improvements to the customer review process

It’s now easier than ever for your customers to leave reviews on the Trusted Traders site. Here’s how the new process works.

  • Reviews
  • Website
  • For-traders
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Advice for endorsed traders

Submitting your self-assessment tax return for 2017-18

The final deadline for this year’s tax returns is fast approaching. Find out how to get your paperwork in on time, and get help from the Which? tax calculator.

  • For-traders
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Advice for endorsed traders

Why you need to make your terms and conditions fair

‘Terms and conditions apply...’ Or do they? We explain why you should check whether your small print is fit for purpose.

  • For-traders
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Advice for endorsed traders

51% of builders are victims of tool theft, study shows

Get tips to prevent your equipment being stolen and take part in our poll to tell us how tool theft affects your trade.

  • For-traders
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Advice for endorsed traders

2018 Which? Trusted trader of the year profile: Tincknell Heating Services

We caught up with company director Rob Ormond and heating services manager Richard Beck to find out more about the award-winning company.

  • Trader of the year
  • Awards
  • For-traders
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Advice for endorsed traders

Working with the wrong companies can be a risk to your business

We look at the reputational damage that can result from association with companies that don’t operate in a consumer-focused manner.

  • Regulations
  • Code of conduct
  • For-traders
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Advice for endorsed traders

Boiler Plus: how does it affect your business?

New regulation means manufacturers and installers must work with more energy-efficient boilers and extra installation measures to be compliant. Find out what this means for your business.

  • Regulation
  • Boiler plus
  • For-traders
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Advice for endorsed traders

How to help secure your website with an SSL certificate

Securing data from your website is a relatively simple process that helps to protect your site and its users. We look at what you need to do.

  • Technology
  • Security
  • Cyber security
  • Website
  • For-traders
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Advice for endorsed traders

Which? Trusted trader of the year 2018: spotlight on our shortlisted traders

We spoke to all our shortlisted candidates to find out a bit more about the three businesses that are in the running for the 2018 trader of the year award.

  • Trader of the year
  • Awards
  • Shortlist
  • For-traders
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Advice for endorsed traders

Which? Trusted Traders social awards 2018 are here - #WTTsocialawards

It’s award season at Which? so Which? Trusted Traders is joining in with our social media awards.

  • Social media
  • Awards
  • For-traders
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Advice for endorsed traders

GDPR - is your business ready?

With the deadline for the new data protection regulation fast approaching, we look at some simple measures to take now to improve your GDPR compliance.

  • Gdpr
  • Cyber security
  • Data
  • Regulation
  • For-traders
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Advice for endorsed traders

Industry survey shows increasing material costs putting traders under pressure

A 2018 survey by an industry body indicates that the cost of materials such as bricks and insulation has risen sharply in the past year, increasing overheads for many construction businesses. Find out what this means for you, and how you can reduce the impact on your company.

  • Materials
  • Communication
  • Costs
  • Builders
  • For-traders
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Advice for endorsed traders

How to ask for customer feedback

We all enjoy praise for a job well done. But not everyone is comfortable asking for feedback. We look at some techniques to make it easier.

  • Reviews
  • Feedback
  • For-traders
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Advice for endorsed traders

An interview with the first three Traders of the Year

Each year, we award one Which? Trusted trader the ‘Trader of the Year’ award. We caught up with the winners of Trader of the Year for 2015, 2016 and 2017 to find out more.

  • Trader of the year
  • Awards
  • For-traders
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Advice for endorsed traders

Show off your Which? Trusted Trader rating online

We look at how you can display your Which? Trusted trader reviews summary on your own website.

  • Endorsement
  • Reviews
  • Website
  • For-traders
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Advice for endorsed traders

We can do it: women working in skilled trades

The number of women working in the UK has steadily increased over the past 20 years, but only a small proportion work in skilled trades. We talked to some of our female Which? Trusted traders to find out more.

  • Women
  • Female traders
  • Removals
  • Electrical
  • Garage
  • Security
  • For-traders
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Advice for endorsed traders

Apprenticeships: Which? Trusted traders report

An apprenticeship is the acknowledged route into many trades. We talked to some of our Which? Trusted traders who employ apprentices.

  • Apprenticeships
  • Training
  • For-traders
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Advice for endorsed traders

Asbestos: workplace awareness

Asbestos can be present in any building built or refurbished before the year 2000. We look at what you need to know to stay safe.

  • Health and safety
  • Asbestos
  • Hse
  • For-traders
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Advice for endorsed traders

First aid at work: what you need to know

We look at the Health and Safety Executive requirements around first aid in the workplace, and where to find training providers.

  • First aid
  • Health and safety
  • For-traders
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Advice for endorsed traders

Recruitment: Onboarding

We find out more about how to help a new employee settle into your business.

  • Recruitment
  • Hiring employees
  • Onboarding
  • For-traders
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Trader of the month

Which? Trusted trader of the month process

Could you be the next Which? Trusted Trader of the month? We explain how you can win the award and how the scheme can help you promote your business.

  • Marketing advice
  • Which? trusted trader of the month
  • For-traders
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