2018 Which? Trusted trader of the year profile: Tincknell Heating Services

We caught up with company director Rob Ormond and heating services manager Richard Beck to find out more about the award-winning company.

• Trader of the year
• Awards
• For-traders

Working with the wrong companies can be a risk to your business

We look at the reputational damage that can result from association with companies that don’t operate in a consumer-focused manner.

• Regulations
• Code of conduct
• For-traders

Boiler Plus: how does it affect your business?

New regulation means manufacturers and installers must work with more energy-efficient boilers and extra installation measures to be compliant. Find out what this means for your business.

• Regulation
• Boiler plus
• For-traders

How to help secure your website with an SSL certificate

Securing data from your website is a relatively simple process that helps to protect your site and its users. We look at what you need to do.

• Technology
• Security
• Cyber security
• Website
• For-traders

Which? Trusted trader of the year 2018: spotlight on our shortlisted traders

We spoke to all our shortlisted candidates to find out a bit more about the three businesses that are in the running for the 2018 trader of the year award.

• Trader of the year
• Awards
• Shortlist
• For-traders

Which? Trusted Traders social awards 2018 are here - #WTTsocialawards

It’s award season at Which? so Which? Trusted Traders is joining in with our social media awards.

• Social media
• Awards
• For-traders

GDPR - is your business ready?

With the deadline for the new data protection regulation fast approaching, we look at some simple measures to take now to improve your GDPR compliance.

• Gdpr
• Cyber security
• Data
• Regulation
• For-traders

Industry survey shows increasing material costs putting traders under pressure

A 2018 survey by an industry body indicates that the cost of materials such as bricks and insulation has risen sharply in the past year, increasing overheads for many construction businesses. Find out what this means for you, and how you can reduce the impact on your company.

• Materials
• Communication
• Costs
• Builders
• For-traders

• Reviews
• Feedback
• For-traders

An interview with the first three Traders of the Year

Each year, we award one Which? Trusted trader the ‘Trader of the Year’ award. We caught up with the winners of Trader of the Year for 2015, 2016 and 2017 to find out more.

• Trader of the year
• Awards
• For-traders

Show off your Which? Trusted trader rating online

We look at how you can display your Which? Trusted trader reviews summary on your own website.

• Endorsement
• Reviews
• Website
• For-traders

We can do it: women working in skilled trades

The number of women working in the UK has steadily increased over the past 20 years, but only a small proportion work in skilled trades. We talked to some of our female Which? Trusted traders to find out more.

• Women
• Female traders
• Removals
• Electrical
• Garage
• Security
• For-traders

Apprenticeships: Which? Trusted traders report

An apprenticeship is the acknowledged route into many trades. We talked to some of our Which? Trusted traders who employ apprentices to find out about their experiences.

• Apprenticeships
• Training
• For-traders

Small Business Commissioner set up to help with late payers

We look at the newly created Small Business Commissioner role, and how it can help deal with problems faced by independent local businesses.

• Business advice
• Disupte resolution
• Payment
• Contracting
• For-traders

Asbestos: workplace awareness

Asbestos can be present in any building built or refurbished before the year 2000. We look at what you need to know to stay safe.

• Health and safety
• Asbestos
• Hse
• For-traders

First aid at work: what you need to know

We look at the Health and Safety Executive requirements around first aid in the workplace, and where to find training providers.

• First aid
• Health and safety
• For-traders

Recruitment: Onboarding

We find out more about how to help a new employee settle into your business.

• Recruitment
• Hiring employees
• Onboarding
• For-traders

Which? Trusted trader of the month process

Could you be the next Which? Trusted trader of the month? We explain our selection criteria.

• Marketing advice
• Which? trusted trader of the month
• For-traders

Recruitment: questions to ask in an interview

Asking the right interview questions can’t be left to chance. You need to prepare. We look at the different types of question to ask, and the thinking behind them.

• Recruitment
• Hiring employees
• Interviews
• For-traders

Changes to the Which? Trusted Traders code of conduct – December 2017

We’ve made a few changes to our code of conduct that you need to be aware of. In this guide, we’ll take you through the major changes and the reasons behind them.

• Code of conduct
• Regulations
• For-traders

Recruitment: how to conduct a job interview

Holding interviews is often the best way to work out whether a candidate is the right fit for your business. We look at how best to go about the process.

• Recruitment
• Hiring employees
• Interviews
• For-traders

Use Google Adwords to attract new customers

Google Adwords offers low-cost online advertising that you can measure and control, through the Google search engine. We explain the benefits of creating Google Adwords campaigns.

• Marketing advice
• Google
• Adwords
• Advertising
• For-traders

Making the most of your Which? Trusted Traders endorsement

Passing the assessment is only the start of the journey. We look at how to boost your business with your Which? Trusted Traders endorsement.

• Marketing advice
• Profile pages
• Logo use
• Reviews
• For-traders

Taking on employees: Which? Trusted Traders report

Taking on your first employee is a landmark moment for any business. It can bring in changes to procedures, policies and management style. We talked to several Which? Trusted traders about their experiences.

• Recruitment
• Hiring employees
• Business structure
• For-traders

How to write a recruitment advert

Taking on a new employee can be a challenge for a small business. It’s crucial that you find the right person. We look at how to put together your advert for maximum effect.

• Recruitment
• Hiring employees
• Advertising
• Business advice
• For-traders