Get extra recognition
Become a Which? Trusted Trader
With an endorsement from Which? Trusted Traders, you’re more likely to stand out from your competitors and boost your business. RECC members get 50% off our membership fees for 6 months and a refund of the application fee if you are endorsed within 30 days.*
When you're a Trusted Trader, we're there to support you
We're more than just an endorsement logo. We'll support your business through our dedicated account managers, moderated online reviews and an alternative dispute resolution (ADR) service. Plus you'll automatically become a Which? subscriber.
Read on to find out about the full range of benefits.
Give your customers confidence
Which? Trusted Traders has teamed up with RECC to help you get more recognition in the market. Customers already have peace of mind that you're following RECC's Consumer Code. With our endorsement, they'll have the added assurance that your business procedures have also been vetted by us.
The Which? Trusted Trader logo sends out a strong signal to customers. It tells them they can be confident of receiving a good service from a reputable business.
Which? Trusted Traders – part of consumer champion Which? – endorses traders all over the UK, and consumers from all over the UK are able to access our website for free to find traders they can trust.
Please note that Which? Trusted Traders are in partnership with RECC and they do not hold an endorsement from Which?. All members of RECC must apply and pass our assessment process before becoming a Which? Trusted Trader.
Find out why consumers value an endorsement from Which?
'There are so many reviews channels these days. However we believe that when it comes to businesses like ours, Which? is universally acknowledged as a trusted independent voice.'
Garage Door Systems Limited
Use the Which? Trusted Traders logo for more impact
Customers trust our endorsement logo. When you become a Trusted Trader you'll be able to use the logo on your website, vans, clothing, invoices and more.
Plus all of our Which? Trusted traders get:
A profile on our site
Attract new customers. Create a photo gallery to showcase your best work and ask customers to leave reviews.
See other traders in your area
A dedicated account manager
A friendly voice on the phone to answer your questions and help you make the most of being a Which? Trusted Trader.
Moderated customer reviews
We pride ourselves on moderating customer reviews to prevent abuse of the system.
Essential updates
Helpful pointers on aspects of regulations that affect your business.
Help resolving complaints
Customers can access an independent alternative dispute resolution (ADR) service if there’s a dispute.
A Which? subscription
Full access to Which.co.uk, including thousands of product reviews, plus Which? magazine delivered monthly to your business.
How to get endorsed
Apply
- Answer a few quick questions to check you’re eligible. We will undertake background checks to verify your answers.
- Complete your application over the phone or online.
- Pay a one-off assessment fee.
Get assessed
Two business days after receiving your application we’ll:
- Get a credit report to check the financial health and trading history of your business, and to run a few background checks**
- Request your application form from when you joined RECC
- Call you and ask for any other documents we need to see
- Ask you to agree to a Trading Standards intelligence check
- Select 10 of your customers at random for references about your work.
Get endorsed
14 business days later our head assessor examines the facts and decides whether to endorse your business or not***. Get endorsed and your assigned account manager will:
- Show you how to make the Which? Trusted Traders logo work for your business
- Give you access to our site so you can create your profile and start receiving reviews from your customers
- Set up your monthly membership and fee
Apply now
Stand out from the rest. Become a Which? Trusted Trader.
When customers see the Which? Trusted Traders logo, they know they’re choosing a business that they can count on.
Apply now to get the recognition you deserve.
or call us on 0117 456 6032
The cost of applying depends on the size of your business. We charge just £240 (including VAT) if you have fewer than 19 employees. This goes towards the cost of your assessment – we cover the rest. It’s non-refundable, so if you don’t pass or you decide not to join, we can’t give you the money back.
If you’re invited to become a Which? Trusted Trader, membership starts from just £62 (incl. VAT) each month, depending on the size of your business.
*Offer for RECC members is 50% off the Which? Trusted Traders membership fees for six months and a refund of the application fee if you are endorsed within 30 days. Offer valid until midday on 31st December 2020.
Find out more about the terms and conditions of the offer
Find out more about our membership fees