Endorsed by Which?

Acorn Windows (Nottingham) Limited

4.9

175 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 09:00–15:00
  • Sunday 10:00–15:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jul 2020

About

Are you thinking about buying new windows or doors? adding space with a conservatory or protecting your home, from whatever the winter can throw at it, with new facias and soffits? If you are, there are a lot of companies to choose from.

But what if you wanted a peace-of-mind, stress free, finished job that you could be proud of? what if you decided to choose Acorn Windows?

With Acorn Windows you’ll get all this and more from a family run company that arguably cares more about their customers than any other in Nottingham. From the moment you give us a call, drop us an email or pop in to see us at our showroom in Wollaton we’ll make your life a lot easier, and make sure you get quality, service and backup.

Don’t just ‘replace your windows or doors,’ don’t just ‘install a conservatory’, don’t just ‘replace your roofline’...

...choose Acorn Windows Nottingham, a trusted and loved local company.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory maintenance
    • Conservatory repairs
    • Hardwood conservatories and orangeries
  • Glaziers

    • Glass boarding up and replacement
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Window consultants
    • Aluminium Windows
    • Timber windows
  • Doors

    • Bi-fold doors
    • Patio doors
    • Fire doors
    • French doors
    • Composite doors
    • UPVC doors
    • Timber doors
  • Builders

    • Extensions
  • More Services

    • rooflines
    • porches
    • lantern roofs
    • car ports

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
175 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great company who care.
Customer Service
Quality
Value
Quality service Quality product Quality workmanship Quality pricing I have no issues whatsoever with recommending this company and content myself in describing Acorn Windows as TOP CLASS.
Customer in Nottinghamshire Posted on 19/01/2021 , work completed 21/05/2019
The trader replied (on 05/10/2021)
We really appreciate your kind words - thank you for choosing Acorn for your project.
Fantastic quality and workmanship
Customer Service
Quality
Value
We are absolutely delighted with the quality of the doors, windows and patio doors installed by Acorn. We are amazed by the quality of the materials used right down to the hinges on the doors. Even now we are still commenting on how good the windows and doors look and feel. We couldn't be happier with the whole process. When James came to assess the work required, he was honest in telling us that sometimes things go wrong but they pride themselves in sorting any problems out fast. I like this because he was honest and true to his word. A couple of things did require sorting out, but these were sorted to our complete satisfaction. We will be recommending Acorn to our friends and family and would highly recommend them to anyone looking for outstanding quality and excellent value for money.
Customer in Derbyshire Posted on 15/10/2020 , work completed 14/10/2020
The trader replied (on 04/01/2021)
This is a review that means a lot to everyone at Acorn. We met Mr & Mrs D several times, at their home and at our showroom and we know they took a lot of time deciding who to use and we were delighted that they chose Acorn. This was another project that was interrupted by Covid but they could not have been more understanding. There were a few "niggles" which took longer to resolve due to the pandemic but Mr & Mrs D were so polite, friendly and understanding. Thank you if you read this. We recall Mr D requiring "soundproof glass" in his office due to numerous zoom and conference calls and we gather this has worked brilliantly. For any future customers reading this we would like to thank the hundreds of customers in 2020 who have put up with delays and interruption to their projects without complaint - we really appreciate your support and we are heading into 2021 - our 32nd year in business, stronger than ever and totally committed to our customers - past and present.
Super clean and tidy
Customer Service
Quality
Value
We asked Acorn for a quote back in January which was received in a timely manner. Due to Covid-19 the work had to be stalled but on the 5th June the work started. From the scaffolders (separate company) to the guys who came to the house, they were courteous and very clean and tidy. Will definitely use Acorn again.
Customer in Nottinghamshire Posted on 17/06/2020 , work completed 05/06/2020
The trader replied (on 04/01/2021)
"Clean & Tidy" are definitely the words to describe how we should be working and thank you for taking the time to give us such a positive review. Covid brought everything to a halt but we are back and as strong as ever and are so grateful for your patience. We use two scaffolding companies - small friendly family business like Acorn - so we will pass on your thanks to them. Thank you for choosing us, thank you for bearing with us and we hope to see you again for future work ...
What a refreshing experience!
Customer Service
Quality
Value
You would think it should be simple, you want some new windows and you seek referrals and quotes. Some don’t turn up at all, others start with a stupid price and finish with a silly price. However, I contacted Acorn Windows (a friend referred me to them) and they sent a salesperson who turned up, at the right time, on the right day who measured the windows, gave me some options, offered some advice and gave me a price. Oh my god! No messing about, haggling, special Easter Bunny, or other daft discounts, just a price, a good one at that! So, what next? A surveyor turned up (I bet the price changes) he measured everything, said a steel would be required (definitely a price change) and they would be able to fit them in a few weeks once they are made - (No price change - same as originally quoted!) CV-19 lockdown, phone call, very sorry but a delay, OK I thought, thanks for letting me know. CV-19 relaxed a little, phone call, can we fit next week? Yes you can! Fitters call me the day before, still ok? Yes, they turn up on time, as expected and fit the windows. Unforeseen loose bricks above one of the windows, not a problem, the bricklayer will sort them out. Bricklayer makes a great job, windows in, bricks sorted, happy customer. Phone call to check everything is ok, yes it is, original quoted price paid. Great service, quality windows, good communications and a fair price. Fantastic! If Acorn read this - thank you.
Customer in Nottinghamshire Posted on 12/06/2020 , work completed 11/06/2020
The trader replied (on 04/01/2021)
Wow - how wonderful that you would take the trouble to send in such a wonderful account of your experience with Acorn Windows - we are so appreciative - thank you. It means so much to us all after such a torrid year. So many projects have been delayed and sadly so many customers have had to cancel orders due to Covid and job instability. The team @ Acorn have worked so well throughout the pandemic to keep everyone informed - some jobs have been installed months passed the proposed date but people have been so understanding. Thank you for taking the time to post this on behalf of everyone at Acorn.
A great choice.
Customer Service
Quality
Value
I have patio doors that run the full width of my house and their replacement represented a significant investment for me. I was nervous about selecting a supplier bu couldn't have chosen anyone better. I was very impressed with the whole team at Acorn Windows; they managed the whole process very smoothly despite my installation being scheduled during the Covid19 lockdown. Everyone I dealt with answered all my questions fully and promptly, and those coming to the house always arrived when they said they would. While I was impressed with all the staff, the team who did the main installation definitely deserve a special mention. They were polite and accommodating, extremely professional and meticulous in their work, and left my room much better finished than when they started. I am delighted with my new doors and with the service provided by Acorn Windows and will not hesitate to use them again if the need arises.
Customer in Nottingham Posted on 14/05/2020 , work completed 13/05/2020
The trader replied (on 20/05/2020)
Our first review in the midst of Covid19 and much appreciated by the whole team at Acorn. We have been through 3 recessions since we started in 1989 but having to close our business for so long for all but essential work has been tough. You and so many customers were patient and understanding - thankyou very much. Having to "down tools" midway through projects in March could have led to dissatisfaction but it is thanks to everyone at Acorn and customers like you that we all worked together.
We never use anyone else
Customer Service
Quality
Value
We’ve been using Acorn Windows for around 25 years, having two sets of windows, doors, a conservatory and a side extension. Our latest job was having the polycarbonate roofs replaced on the conservatory and extension with Pilkington self-cleaning glass. We never get quotes from other companies as we’ve always been so happy with Acorn. We know we’re going to get personal service, friendly fitters, good quality products and a high standard of work.
Customer in Nottinghamshire Posted on 13/02/2020 , work completed 11/02/2020
The trader replied (on 20/05/2020)
Wow you are a long-standing customer - of 25 years. We are so fortunate to have such loyal customers - we are now in our 31st year of trading - thanks for coming back again ...
quick, creative and very tidy
Customer Service
Quality
Value
I have had a lantern in a flat-roof ceiling and bifold doors in the sun room. The planning was methodical, efficient and creative. The fitting has been amazing. Mick and Wayne worked as a seamless team, leaving everything neat and tidy every day. They were cheerful, self-contained and helpful. I recommend them, 100% and am already planning to have the front door replaced.
Customer in Nottinghamshire Posted on 04/02/2020 , work completed 04/02/2020
The trader replied (on 20/05/2020)
Thank you from everyone at Acorn - your comments have been passed on to Mick & Wayne. We find we are carrying out more and more of this type of work - a sign of the current trend for letting more light into your home. Thanks for choosing us and we are pleased you are so delighted with the product and service.
Great window and nothing too much trouble
Customer Service
Quality
Value
I required a window to fit in a kitchen remodeling. Despite the small order, every detail of the order was perfect, delivery was on time and communications were timely and helpful. Even when I phoned with a question and my normal contact was out, another team member went above and beyond to find out the answer. Personal touch from a professional company would definitely recommend.
Customer in Leicestershire Posted on 29/01/2020 , work completed 03/06/2019
The trader replied (on 20/05/2020)
We are all very pleased that you took the time to write this review. We don't mind small orders at all ... so many companies have a "minimum order value" - not at Acorn.
Providing a warm welcome at the Friary Drop-in Centre.
Acorn Windows installed the first phase of new double glazing at the Friary Drop-in Centre, West Bridgford. Glaziers worked with minimum disruption during our busiest period to ensure staff at the Friary could offer a warm welcome to homeless and vulnerable adults in the run up to Christmas. Making the centre as draught-proof as possible is essential. A brilliant job well done. Thank you.
Customer in Nottinghamshire Posted on 21/01/2020 (Reviewer did not use service)
The trader replied (on 27/01/2020)
Thank you for your kind words. The work you do for the homeless in Nottingham is nothing short of amazing. After meeting the team at The Friary we have made you our main charity for 2020 and will donate as much as we can to help you in the invaluable work and support you carry out. Having seen first hand how much help you give to people who are struggling we will do all we can to support you.
Improve the image of the front of your house
Customer Service
Quality
Value
Having used Acorn Windows for a replacement conservatory some years ago which was a quality installation I gave then the challenge of replacing the decorative woodwork at the front of the house and extending down part of the side, the existing woodwork needed constant maintenance and was difficult / dangerous to access. The MD, James Hibbert suggested that I replace the wood with fully veneered plastic wood (Rosewood colour) and provided a quotation within a few days to replace the wood with similar sized plastic wood, this has now been completed to a very high standard and the house is now totally maintenance free.
Customer in Nottinghamshire Posted on 21/11/2019 , work completed 12/10/2019
The trader replied (on 29/11/2019)
James Hibbert replies … Thank you Mr L, it was a pleasure meeting you again after the conservatory replacement project a few years ago. I have seen photos of the finished product on the front of your home and I hope the paint brushes are now in the bin - you won't be needing them! Thank you for coming back to Acorn.