Endorsed by Which?

Dee Cee Upholstery & Interiors

4.9

371 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Apr 2020

About

We would like to introduce you to Dee Cee Upholstery and Interior’s World of Comfort.
Established in 1978, we are one of the South’s leading experts in Upholstery and Rise and Recline Mobility Chairs.
Partner in Dee Cee Upholstery, Derek Caplen, became the youngest master Upholsterer in the UK at the tender age of 21, and by the age of 43 he had become the youngest Fellow of the Association of Master Upholsterers for his outstanding contribution in training young people, and dedication to the A.M.U. and Soft Furnishers.
As suppliers of award winning, quality Rise and Recline Mobility Chairs, we are acknowledged experts, recommended by occupational therapists, physiotherapists and healthcare professionals, and are approved specialist suppliers to local councils and the NHS.
We have also won local and national awards for exceptional customer service.
We are experts in quality Re - upholstery, we cover the Southampton and surrounding locations. A service that will leave you sitting comfortably.

What we do

  • Upholstering

  • Furniture repair and restoration

  • Disability and mobility

    • Powerchairs
    • Rise and recline chairs
  • More Services

    • antique re-upholstery
    • re-upholstery
    • upholsterers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
371 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
A personal speedy service from an established family firm
Customer Service
Quality
Value
After searching for several weeks for two recliner chairs, I found this established family firm which not only gave me an excellent bargain but I received the most personal and speedy service which surpassed all the high street stores I had tried. They took away my old furniture at no extra charge. I would not hesitate to recommend this firm to anyone.
Customer in Hampshire Posted on 11/06/2021 , work completed 10/06/2021
The trader replied (on 24/06/2021)
Our customer who lives in West Wellow took advantage of our nearly half price offer on the showroom ex display rise and recline dual motor models . We delivered their chairs the following day and as stated took away their old sofa free of charge ( most other companies charge any thing up to £ 75.00 for this service . If the furniture is in reasonable condition we take it to Sue Ryder Charity shop to resell.
Two Parker Knoll chairs
Customer Service
Quality
Value
Our two chairs had once been very comfortable. They are over 50 years old and had been sat upon by us and bounced upon by the grandchildren. The springs on one chair were badly distorted and the upholstery had been scratched and worn by our now deceased cat. Dee Cee upholstery welcomed us to their premises with the required lockdown restrictions and showed us a great selection of fabrics. They advised us to consider deeper cushions, which we ordered. We were told about the likely time they could start the work and the length of time it would take. We took sample books home to compare colours and shades and were sent an invoice. The work was completed within budget. The chairs were collected from home and then delivered back after completion. They look really smart. Derek and the showroom staff were helpful. We were pleased to have the work undertaken and completed so promptly.
Angela & Frank in Southampton Posted on 02/06/2021 , work completed 02/06/2021
The trader replied (on 24/06/2021)
Angela and Frank had their Parker Knoll fire side chairs re-upholstered by us nearly 20 years ago . It is great to welcome them back to our business ,it shows that we are still that we are as good as we have always been.
Recover of Ercol Chair
Customer Service
Quality
Value
We inherited an Ercol chair which was in need of recovering. We contacted Dee Cee Upholstery as they were very local to us and have an excellent reputation. They collected the chair and completed the work within the agreed timescale. What particularly impressed us was not only the standard of work (which is superb) but the fact that they kept us informed of progress from the initial estimate, a discussion on the selection of materials and possible extras through to completion and delivery. We don’t have anything else to recover but if we did we would use them again without hesitation.
Gordon in Southampton Posted on 28/05/2021 , work completed 28/05/2021
The trader replied (on 24/06/2021)
Their 1970s Ercol chair had to have the seat re-webbed and a replacement seat cushion supplied. We also made a small bench seat cushion to match.
Had a problem but quickly resolved
Customer Service
Quality
Value
Excellent service. I reviewed this company on completion and gave them an excellent review. Unfortunately we had a problem but DeeCee resolved this issue so quickly. Such an excellent service and very pleased with the result.
Customer in Hampshire Posted on 24/05/2021 , work completed 22/05/2021
The trader replied (on 24/06/2021)
We have a great reputation for our re-upholstery service which is equally matched by our very important after-sales service. We have won the Wow Award for excellent service and going " the extra mile " As a business when we have a customer service issue we take care of it as soon as possible, leaving our customer sitting comfortably.
Reupholster a fireside chair
Customer Service
Quality
Value
Excellent service up to their usual standards. Timely and value for money and nothing is too much trouble. Would certainly recommend them to others
Customer in Southampton Posted on 13/05/2021 , work completed 13/05/2021
The trader replied (on 18/05/2021)
It's good to hear that you found our service up to our usual high standards ,and representing good value for money . We strive to make doing business with us straight forward and easy and it is nice to hear that you would certainly recommend us.
Recovering of Suite
Customer Service
Quality
Value
Excellent service from choosing the material until completion. Highly recommend this company. They couldn't have been more helpful. The Suite looks fabulous.
Sue in Hampshire Posted on 13/05/2021 , work completed 12/05/2021
The trader replied (on 14/05/2021)
Your 1950s traditional pillow back and fully sprung 3 piece suite and box self piped pouffe, was certainly in need of re-upholstery and restoration . When it was previously recovered ,on stripping the suite out it had 2 lots of covers on it, in fact the pouffe had 3 covers under the the top = 4 in total. Sue and and her husband have retired and moved to Sandleheath near Fordingbridge from Cheshire to a pretty little cottage ,with low ceilings and narrow doors. We picked their furniture up from storage in Southampton, on delivery it proved very difficult to get it in to it's new home apart from being extremely heavy it fitted in with just a half inch to spare and after a lot of huffing and puffing we managed to get it in without damaging the newly painted door frame.
Another great job
Customer Service
Quality
Value
This is the fourth job undertaken by Derek and his team so this review speaks for itself! We have had two very old armchairs, a settee, leather chesterfield and now a sofa bed. All this furniture has been given a new lease of life and unrecognisable. You would think they had come straight from Harrods. Derek and his team are very helpful and friendly. Not forgetting Karen who painstakingly helped me choose the leather for the chesterfield. We only had to wait just over a week and courtesy chairs were offered if needed. Thank you, Derek and your team for your amazing work.
Rita in Southampton Posted on 05/05/2021 , work completed 01/05/2021
The trader replied (on 06/05/2021)
Thank you Rita for such a great review , as you know we have carried out jobs to your complete satisfaction and your comments says it all. It is so important to choose the right fabric and leather for your projects .
Efficient competent work
Customer Service
Quality
Value
I am very happy with this company's work. I asked them to completely clean and valet my sofa. When it was returned to me I could see a great difference and it looked new. The staff have always been polite and helpful. I felt at ease when they were in my house.
Customer in Hampshire Posted on 01/05/2021 , work completed 30/04/2021
The trader replied (on 06/05/2021)
Mary whilst your job was not a big one ,if it is important to you it is important to us . After nearly 43 years in the upholstery business industry we have carried out re - upholstery of a single dining chair seat which has led to bigger jobs ,to the largest contract to strip down and re-upholster the seats of the top balcony of the Mayflower theatre in Southampton. Thank you for taking the time to post your review
Excellent friendly service
Customer Service
Quality
Value
Delighted with the new Celebrity Woburn dual motor rise and recline chair. Appreciated the advice given on which size to order. Would recommend DeeCee Upholstery to everyone who asks me.
Lilian in Southampton Posted on 23/04/2021 , work completed 22/04/2021
The trader replied (on 06/05/2021)
Hi Lilian thank you for your review, when buying your your award winning rise and recline mobility healthcare chair ( recommended by Which? ) size is important . We are pleased that you took our advice on the size and that you also decided on a dual motor which makes the seat work independently to the back offering more personal comfort solutions
New sofa cushion interiors
Customer Service
Quality
Value
Excellent service again from Derek and Karen. Work carried out to a high standard and on time. Great to use a professional local firm.
Customer in Hampshire Posted on 19/04/2021 , work completed 19/04/2021