Paul Wareing Plumbing & Heating Ltd

I contacted Paul Wareing plumbing and heating on a recommendation from a friend and must say they more than lived up to this. From start to finish they're friendly, professional approach was much appreciated. Having had some bad experiences with workmen in the past I am wary of having anyone in the house but both Paul and son were both hardworking and my fears were soon dispelled on meeting them. Paul made a second visit prior to starting work to advise on the job and clearing the house for access and completed the replacement of boiler and water tank efficiently and easily within the time frame as we wanted and did not, unlike other quotes try to get us to have what we didn't want. The system has been up and running for a couple of weeks now and we are very happy with the system and quality of the work done.

Woke up one morning to a leaking boiler. Checked Trusted Trader and contacted Paul Wareing Plumbing for an urgent quote to replace the boiler. Paul came out to us on his day off. He was pleasant and extremely helpful. We received a very reasonable quote very quickly which we accepted and works were booked. Paul and his son arrived on time and worked solidly for a day and a half. We had the new boiler relocated upstairs so pipework needed to be laid up through the loft. They made good where the old boiler had been removed, all rubbish was removed and the new system demonstrated and fully explained. Communication was excellent and both father and son were chatty and pleasant, explaining the job thoroughly. We will definitely use it again and recommend it to others.

I will always make a beeline for a Which? Trusted Trader and preferably smaller family businesses that still understand what customer service really entails. Paul Wareing Plumbing & Heating Ltd is an outstanding example of this aspiration. They comprehensively discuss needs and then actually turn up on time to fulfil the brief. In my case, I needed the replacement of bath and sink taps plus attention to a cistern. Matt (Paul Wareing's son) could not have been more professional, courteous and helpful. (The bonus was that he is a talented fast bowler for Suffolk and as he worked we were able to resolve all England's cricket challenges!) This is now my go-to plumbing company.

Needed boiler installation 1 year ago had many quotes chose Paul Wareing to install the new Bosch Worcester boiler and immersion tank as he was knowledgably, suggestive and non pushy when discussing what needed to be done giving confidence in the work and installation and quote was fairly priced. Paul and Matt did a fantastic installation with high quality work and it was easy to have them in the house. Since then Matt has installed new whole house pump for us. Recently Paul quoted on new bathroom installation and again this was a fair price quote. Paul was also happy to give us the name of a tiler whom he felt confident in recommending. Paul and Matt and there tiler installed new bathroom for us and did a fantastic job, bathroom looks great.

Fantastic company from start to finish. Tracy was so helpful on the phone and over email to help ensure we got the product we needed. Paul is such a friendly and knowledgeable professional and it was a pleasure to have him in the house to do the work. We would not hesitate to recommend or use it again.

I first contacted Mr. Wareing's company in February 2020 for a sudden leak in the kitchen under the work surface, as they were recommended to me by a friend, and I found them very friendly, helpful and approachable to deal with. Matthew Wareing came to sort out the plumbing under the sink on that first occasion, and since then he has repaired a variety of problems here including the loo cistern mechanism, a blocked washing-machine stand-pipe, and cracked and broken sections of drainpipe outside. On all occasions Matthew has been most pleasant and extremely professional and helpful. I have been really pleased with all the work he has done here. He has also been very careful to follow all the recommended Covid guidelines when here, which I very much appreciated. It has been a pleasure dealing with this company, and I recommend them highly.

Paul replaced our gas boiler and water cylinder. On what was a very hot day the guys worked fast and efficiently to complete the job. We were all in the house, but they happily worked round us. Everything was cleared away at the end of the job and waste taken away. Friendly service st a fair price. Would recommend.

I have been looking for a plumber for a while to service the gas boiler, and I had a few other jobs needed doing as well. I found Paul through this website and was impressed with the customer reviews. I know these might sound silly things, but he actually answered his phone; was prepared to deal with my shortlist of little jobs, and then he actually turned up when he said he would. This has not always been my experience! A very personable man who knew what he was doing. Apart from the boiler, he decommissioned a water softener and even took it away. He also fitted a new outside tap. I then talked to him about a different type of water conditioner I was interested in, and although he had not come across it before, he was able to install it for me on a subsequent visit. I was also wanting to have a plumber lined up for when my boiler needs replacing, and he will definitely get that job when it is needed. His wife is also incredibly helpful and efficient. I cannot sing their praises highly enough and have absolutely no hesitation in recommending them.

Our oil boiler stopped working and so we contacted three engineers. Paul Wareing seemed the most knowledgeable and most personable by far. They were able to install the new boiler quickly and within budget. They were very efficient and tidy with their work. We are very happy with the completed job. From dealing with Tracey in the office to Paul and Matt on site was a pleasure. We will definitely use again and happily recommend

Paul and Matt fitted a new boiler efficiently and effectively. They arrived on time and worked through until the job was done, tidied and cleaned up afterwards and took away all rubbish. Highly recommended.