Nationwide mortgage review

Is Nationwide a good mortgage lender?

This year, Nationwide has been named a Which? Recommended Provider, meaning we think it's one of the best mortgage lenders in the country.

While its rates are average, rather than market-leading, our survey of its current customers found it to be the joint-most popular lender based on its customer score.

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Nationwide Mortgages review

	Score	Overall ranking
Which? Customer Score	78%	Joint 1st out of 22 mortgage lenders

Our Scores

Which? Customer Score

Which?'s rating for customer satisfaction, based on feedback from real customers. The score is made up of a customer's overall satisfaction with the brand, and how likely they are to recommend that brand.

Nationwide customer satisfaction scores

The table below shows how Nationwide performed in our latest mortgage satisfaction survey, which gathered feedback from homeowners with existing Nationwide mortgages about everything from the application process to value for money.

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What types of mortgage does Nationwide offer?

Nationwide is the largest building society in the country, and the second-largest mortgage provider in the UK.

When we checked in September 2023, there were 350 mortgages available from Nationwide. Most were fixed-rate deals, meaning your interest rate stays the same for a set initial period.

Nationwide mortgages had initial periods of two, three, five or 10 years.

A smaller number of mortgages offered by Nationwide were tracker deals, with initial terms lasting two years before reverting to Nationwide's standard variable rate.

Does Nationwide offer the best mortgage deals?

Which? analysed thousands of mortgages over a four-week period in August 2023. We compiled a series of top 10 cheapest deals tables based on a variety of borrowing scenarios, and counted how many times each lender featured in a table.

The average was five table appearances per week. This was also the case for Nationwide, meaning its deals tend to be around average, rather than market-leading. (Data source: Moneyfacts.)

How much could I borrow from Nationwide?

Nationwide will lend to first-time buyers and home movers at 60%, 75%, 80%, 85%, 90% and 95% loan to value (LTV). If you're remortgaging, rates at 50% LTV are available. 

Nationwide doesn't publish its borrowing caps, so you'll need to speak to the lender or your broker about how much you might be able to borrow in relation to your annual salary.

How long can the mortgage term be?

All of Nationwide's mortgages allow customers to pay back the loan over up to 40 years.

Can I make overpayments?

Nationwide allows you to overpay up to 10% of the mortgage balance each year before an early repayment charge (ERC) is triggered.

How can I contact Nationwide?

Mortgages from Nationwide are available directly and through mortgage brokers.

Existing mortgage customers can call 0345 730 2010, the general enquiries number is 0330 173 1775.

Its website is Nationwide.co.uk. You can also visit in-branch or use the building society's online chat function.