When customers see the Which? Trusted Traders' logo, they know they’re buying from a business that they can count on. Get the recognition you deserve from the UK’s largest independent consumer body.Read more and apply
Photo: Earl & Callam Builder
Which? Trusted Trader since Dec 2015
Which? Trusted Traders is an endorsement scheme that recognises trustworthy traders.
Which? has been helping consumers for over 60 years, and assesses and endorses traders who meet our high standards. Like the Best Buy logo, an endorsement from Which? Trusted Traders gives your customers confidence.
We operate all over the UK, and we endorse traders in the consumer home improvement, private motor servicing and repairs industries. Every business that applies is assessed by an experienced trading standards professional who makes sure they meet our high standards.
Which? Trusted Traders is completely free for all consumers, not just Which? members.Find out why consumers value an endorsement from Which?
We have 1.5 million members and supporters, making us the largest independent consumer body in the UK.
The Which? logo is regarded by consumers everywhere as a sign of reputation and trust. If your product or service has been awarded a Which? Best Buy or Recommended Provider, you know it's a mark of excellence that will help you stand out from the crowd.
Which? Trusted Traders was set up to ensure that the recommended trader market was delivering better value for consumers and traders.Find out more about Which?
Julie Beechey, Van Girls, London
Photo: Van Girls Ltd.
Which? Trusted Trader since Dec 2015
Show off your status by displaying the Which? Trusted trader endorsement icon on your website, vans, clothing, invoices, and more.
Create a photo gallery to showcase your best work and ask your customers to leave a review.See other traders in your area
A friendly voice on the phone to answer your questions and help you make the most of being a Which? Trusted trader.
If you’ve got a dispute with a customer that you can’t resolve, you have access to an independent Alternative Dispute Resolution (ADR) service.
Stay on the front foot with regular updates on industry news and changes in regulation that may affect your business.
We advertise Which? and Which? Trusted Traders online and on TV, so you can reach more customers.
Full access to which.co.uk, including thousands of in-depth product reviews (like our Best Buy boiler report) and information about our latest campaigns to help consumers. Plus the Which? magazine delivered to your business every month.
For franchises or business with more than 19 employees a higher membership fee applies. Read more about our pricing information
Within two business days of receiving your application, we’ll:
If you are operating in Hertfordshire, one of our local authority partners, you will also need a local Trading Standards intelligence check, plus a DBS check.
Within 14 business days of your application:
*If you are a member of NICEIC/ELECSA the assessment will take place over the phone, based on receipt of a satisfactory report from the respective governing body.
For franchises or business with more than 19 employees a higher membership fee applies. Read more about our pricing information.
The cost of applying depends on the size of your business. We charge just £90 (including VAT) if you’ve got fewer than 19 employees. This goes towards the cost of your assessment – we cover the rest. It’s non-refundable, so if you don’t pass or you decide not to join, we can’t give you the money back.
If you’re invited to become a Which? Trusted trader, membership starts from just £58 (incl. VAT) each month, depending on the size of your business.Find out more about our membership fees
Colin Morgan, Homeglaze Home Improvements, Essex
Photo: Homeglaze Home Improvements
Which? Trusted traders since Apr 2015