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1st Call Gas Services Limited

5.0

231 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

1st Call Gas Services are fully qualified and accredited gas and plumbing engineers based near the centre of Sheffield. At 1st Call Gas Services, we pride ourselves on providing excellent customer service, maintaining customer relationships and offering the best advice and expertise on your plumbing and gas related problems.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Underfloor heating
    • Gas cooker installation
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

  • Bathroom fitters

  • More Services

    • commercial services
    • commercial repairs

Customer reviews

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5.0
231 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler service
Customer Service
Quality
Value
Been using 1st call gas services for over 10 years. Always excellent and prompt service. Very polite and friendly staff on the phone and service personnel. Would recommend them as 1st rate company.
Customer in South Yorkshire Posted on 18/02/2025 , work completed 25/02/2017
The trader replied (on 21/02/2025)
Thank you so much for your continued support over the last 10 years and your wonderful 5 star review. Thanks
Gas Boiler Service Visit
Customer Service
Quality
Value
The engineer carried out the service visit with minimum disruption and maximum effort, would happily recommend this company.
Customer in South Yorkshire Posted on 11/02/2025 , work completed 30/06/1956
The trader replied (on 21/02/2025)
Many thanks for your 5 star review, we love to hear feedback about the good work that our engineers do. Thanks
Great company
Customer Service
Quality
Value
We had both a boiler and rad install by this company, and have continued to use for our annual boiler servicing. Always helpful, and Kyle is always respectful of our property as well as being incredibly thorough.
Customer in South Yorkshire Posted on 09/02/2025 , work completed 05/02/2025
The trader replied (on 21/02/2025)
Thank you so much for your 5 star review about Kile, we have passed on your comments. Thanks
1st Call. 1st Class
Customer Service
Quality
Value
We’ve had 1st Call Gas on many of our projects over the years so when it came to swapping our own gas boiler for an air-source heat pump we had no decision to make. Dave sorted the whole process out for us including BUS grant application, Billy and Danny did the work and the whole thing was completed neatly in a few days exactly when they said they would, within the budget given. A great service and would happily recommend them to anybody at all. Thanks to all the team there
Customer in Derbyshire Posted on 03/02/2025 , work completed 03/02/2025
The trader replied (on 21/02/2025)
Many thanks for your wonderful review and comments about 3 of our engineers, we have passed it on to them all. Thank you
Excellent Service
Customer Service
Quality
Value
I already use 1st Call to look after my central heating at another property so I was aware of their excellent service. In this case I needed an EPC for my home, the representative was punctual, friendly, professional and efficient. He moved swiftly through the house taking measurements and importantly neither tried to sell me anything nor talk to me like an idiot (both important factors for me when dealing with tradespeople). The cost for the service was appropriate and good value and I would highly recommend them to anyone looking for similar work.
Customer in South Yorkshire Posted on 28/01/2025 , work completed 27/01/2025
The trader replied (on 21/02/2025)
Many thanks for your 5 star review, we have passed on your comments to the engineer that attended. Thanks
Plumbing & Heating survey
Customer Service
Quality
Value
I Applied for full cover for my plumbing a central heating boiler with 1st Call, Damon called round to carry out an initial inspection, called first to let me know when to expect him and arrived right on time. Inspected throughout even though my crazy pup did his best to distract him, great service, would definitely recommend.
Customer in Derbyshire Posted on 24/01/2025 , work completed 24/01/2025
The trader replied (on 27/01/2025)
Thank you ever so much for your 5star review, we have passed your comments onto Damon. Thanks
Helpful efficient service, on time
Customer Service
Quality
Value
Engineer came within allotted times, rang first, got on with job straight away, completed service quickly but accurately and offered advice on questions I had. I am very satisfied with the service we received, engineer was pleasant and efficient, was careful nit to knave any mess and covered his shoes before entering. Excellent visit.
Customer in South Yorkshire Posted on 24/01/2025 , work completed 23/01/2025
The trader replied (on 27/01/2025)
Thank you for your review, we have passed your comments on to the team.
Great service
Customer Service
Quality
Value
Easily booked my boiler service and was sent an email to confirm. The engineer came on time and carried out the service with no problems. Very happy with the service.
Customer in Derbyshire Posted on 21/01/2025 , work completed 17/01/2025
The trader replied (on 22/01/2025)
Many thanks for your 5star review, we appreciate the time our customers take to let us know how pleased they were with your servcie. Thanks
Came to service our boiler
Customer Service
Quality
Value
I received an email to let me know when the boiler service was due. This is very helpful and was booked in with no fuss. David visited on the 16th of January to service our boiler. He carried out the service and informed us of what he had done before he left. He is always very polite and efficient. He rang to let us know when he was on his way. I would recommend this Company 100%.
Customer in South Yorkshire Posted on 19/01/2025 , work completed 16/01/2025
The trader replied (on 27/01/2025)
Many thanks for your wonderful review and your comments about David our engineer, I have passed on your comments. Thanks
Annual Gas Boiler Service and Gas Safety check
Customer Service
Quality
Value
Vey impressed with annual service of my Gas Boiler and central heating system. The engineer was very helpful and undertook the work in a very thorough and professional manner. Can highly recommend 1ST Call Gas Services.
Customer in South Yorkshire Posted on 17/01/2025 , work completed 15/01/2025
The trader replied (on 22/01/2025)
Many thanks for your 5 star review, we love hearing feedback about our engineers and pass them all on. Thanks