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1st Call Gas Services Limited

5.0

242 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

1st Call Gas Services are fully qualified and accredited gas and plumbing engineers based near the centre of Sheffield. At 1st Call Gas Services, we pride ourselves on providing excellent customer service, maintaining customer relationships and offering the best advice and expertise on your plumbing and gas related problems.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Underfloor heating
    • Gas cooker installation
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

  • Bathroom fitters

  • Renewable energy

  • Electricians

Customer reviews

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5.0
242 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent professional friendly service
Customer Service
Quality
Value
An excellent example of an increasingly rare experience! A company which obviously strives to provide an excellent professional service at a reasonable price. Customer service staff and engineers were friendly, helpful and knowledgeable with the obvious intention of providing a service to the highest level. I will regard 1st Call Gas as my first choice in the future.
Customer in Derbyshire Posted on 14/05/2025 , work completed 12/05/2025
The trader replied (on 28/05/2025)
Thank you for your lovely comments and excellent review, we do pride ourselves on our customer service and expertise and its great to hear that customers see that too...thank you.
Excellent service
Customer Service
Quality
Value
Boiler service undertaken around my working hours. As I work 08:00-16:00, Monday-Friday, I was struggling to arrange a time to have this done. Arrangements were made for the engineer to attend at 07:45, prior to me leaving for work. I was called by the engineer the evening prior to the service to ascertain that this was still convenient. A superb service that I will be recommending to friends and family.
Customer in South Yorkshire Posted on 12/05/2025 , work completed 08/05/2025
The trader replied (on 14/05/2025)
Thank you ever so much for leaving us a 5-star review, we do always try our best to accommodate any special requests and will work with our customers. Thanks
Great service, quick response and very helpful
Customer Service
Quality
Value
I contacted 1st call gas services as my boiler appeared to be broken. They sent an engineer the same day who quickly diagnosed that the boiler was fine but that our gas meter was broken. They suggested I ask the energy company for a reimbursement of my costs and supported me by quickly providing a receipt and engineers report. The engineer was knowledgeable and polite, I will definitely use this company again.
Customer in South Yorkshire Posted on 30/04/2025 , work completed 28/04/2025
The trader replied (on 14/05/2025)
Thank you so much for taking the time to leave us a 5 star review, we love hearing all the feedback. Thanks
Excellent customer services
Customer Service
Quality
Value
1st Call Gas services upgraded our heating system in 2021 (New boiler, pump, convert system from gravity to pressurised, new radiators, smart heating system, removed old hot water tank, tidy up pipework). I have used them ever since for boiler servicing and general plumbing jobs like plumbing in a washing machine and fixing a leaky pipe. They are very professional with a local office and staff who answer the phone and schedule appointments, you don't have to chase people on their mobiles. The engineer calls when he is on his way and I have always been very happy with their work. I thoroughly recommend 1st Call Gas services.
Customer in South Yorkshire Posted on 29/04/2025 , work completed 14/04/2025
The trader replied (on 14/05/2025)
Thank you so much for your 5 star review and continued support, we love to hear that customers come back to us time and time again. Thanks
Simply Fantastic…
Customer Service
Quality
Value
We’ve used 1st Call Gas for nine years now and highly recommend them. Most recently we’ve had a complete system overhaul. New boiler, pump zone valves, expansion vessels etc. you name it, we’ve had it fitted. Our engineers were Billy and Joel and they were a pleasure to have in the house. Their quality of work and attention to detail is unbelievable. Our boiler cupboard looks like a work of art! They exceeded our expectations in spectacular fashion! Thank you, Billy and Joel! Thank you 1st Call Gas.
Customer in South Yorkshire Posted on 09/04/2025 , work completed 09/04/2025
The trader replied (on 14/05/2025)
We love to hear feedback on our engineers and always let them know if customers leave a review and mention them specifically, thank you so much for your lovely comments and 5 star review. Thanks
Excellent Service
Customer Service
Quality
Value
Rang with a leak from my boiler . They came within a couple of hours. The guy who has been before instantly knew the problem. Changed the parts, did my service . Great guy , great service very professional company. Cannot recommend higher
Customer in Derbyshire Posted on 02/04/2025 , work completed 27/03/2025
The trader replied (on 14/05/2025)
Thank you very much for your 5 star review, if we can fit you in we'll always try and attend as soon as possible especially for a leak. Thanks
Boiler service and installation
Customer Service
Quality
Value
Have used this company several times now for boiler installations and servicing. Professional ,reliable and courteous. Fair charges. Highly recommended
Customer in South Yorkshire Posted on 19/03/2025 , work completed 18/03/2025
The trader replied (on 14/05/2025)
We love hearing from customers that have been with us a long time, we appreciate your loyalty and look forward to may more jobs Thanks
Efficient and Helpful
Customer Service
Quality
Value
Engineers Luke and Aaron and apprentice Theo arrived on time. I was expecting a full repipe to the central heating system. Went above and beyond in locating the leak (despite it being in an awkward place). This meant a full repipe was not needed and I have since received a refund. Very happy with service provided and work done. Happy to recommend 1st Call Gas.
Customer in Derbyshire Posted on 17/03/2025 , work completed 27/02/2025
The trader replied (on 14/05/2025)
Thank you for your lovely words about Luke, Arran and Theo, have have passed on your comments to the engineers. Thanks
Boiler service
Customer Service
Quality
Value
Can't thank David enough for fitting us in for a boiler service on the day of us moving, worked efficiently and got the job done, will definitely be using 1st call again.
Customer in South Yorkshire Posted on 05/03/2025 , work completed 04/03/2025
The trader replied (on 14/05/2025)
Thank you very much for you lovely review about our engineer David, we do try our best to accommodate special requests whenever we can. Thanks
Great work
Customer Service
Quality
Value
Boiler service completed satisfactory engineer very polite and obliging very helpful explained what he was doing
Customer in South Yorkshire Posted on 28/02/2025 , work completed 25/02/2025
The trader replied (on 14/05/2025)
Many thanks for your 5 star review, we appreciate the time taken to give us feedback Thanks