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1st Call Gas Services Limited

5.0

244 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

1st Call Gas Services are fully qualified and accredited gas and plumbing engineers based near the centre of Sheffield. At 1st Call Gas Services, we pride ourselves on providing excellent customer service, maintaining customer relationships and offering the best advice and expertise on your plumbing and gas related problems.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Underfloor heating
    • Gas cooker installation
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

  • Bathroom fitters

  • Renewable energy

  • Electricians

Customer reviews

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5.0
244 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent experience
Customer Service
Quality
Value
Rang them on Sunday morning as we had no hot water or radiators. Promised a call-out within 2 hours, and the engineer came within that time. Did an excellent job and explained what we need to do in future. Would most definitely use again!
Customer in South Yorkshire Posted on 07/10/2024 , work completed 06/10/2024
The trader replied (on 11/10/2024)
Thank you for your 5* review. I have passed your comment onto our OOH team who work so hard to help in these emergencies/weekend calls.
Boiler service
Customer Service
Quality
Value
D Cameron was very polite and friendly and carried out the work with due care and attention. Once again good personal service
Customer in South Yorkshire Posted on 08/10/2024 , work completed 07/10/2024
The trader replied (on 11/10/2024)
Thank you for your 5* review, I have passed onto our team.
Boiler service gas safety check
Customer Service
Quality
Value
I asked for the work to be done and agreed a date and time with 1st call. Engineer phoned en route and arrived on time, was polite and worked quickly and efficiently with a range of equipment, respecting the property even using over shoes to check meter located in a different room. Very pleased with the service and would highly recommend
Customer in Derbyshire Posted on 08/10/2024 , work completed 07/10/2024
The trader replied (on 11/10/2024)
Thank you for your 5* review, I have passed your comments onto our team.
Boiler First Service
Customer Service
Quality
Value
I had a first year service check on my boiler. This took approximately 15 minutes to complete, and l was made aware of the service cost prior to booking the job. The service engineer was named Jordan, he was a very pleasant, respectful and friendly young man. He explained what the service consisted of, completed the record book and advised me what my following annual service will involve and gave an approximate cost.
Customer in West Midlands Posted on 09/10/2024 , work completed 09/10/2024
1st Call Gas
Customer Service
Quality
Value
Originally fitted the boiler a year ago and returned to service the boiler. They are very pleasant and efficient and left no mess. The engineer explained everything well. I would wholeheartdly recommend this company to supply and fit a boiler
Customer in Derbyshire Posted on 10/10/2024 , work completed 04/10/2024
The trader replied (on 16/10/2024)
Thank you for your 5 star review, we do appreciate them and let our engineers know.
Boiler service
Customer Service
Quality
Value
The engineer phoned to give an exact arrival time Very courteous & polite Serviced the boiler efficiently & cleaned site & left Would highly recommend this company Paid by card machine & results emailed asap
Customer in South Yorkshire Posted on 12/10/2024 , work completed 03/10/2024
The trader replied (on 16/10/2024)
Many thanks for your 5 star review, we love to hear customer feedback.
Sorting out leak under kitchen sink
Customer Service
Quality
Value
Very able in that they found the source of the leak speedily. Gave advice but asked my opinion on way to manage it. Went to a local plumbing supply agency to get the parts needed. Included me again in the decision making by sending me photos from the shop. Fitted new taps efficiently Left everywhere clean and tidy.
Customer in South Yorkshire Posted on 23/10/2024 , work completed 22/10/2024
The trader replied (on 24/10/2024)
Thank you ever so much for your 5 star review, we have an idea which engineer you are talking about and will pass on your comments.
Heating programmer replacemeny
Customer Service
Quality
Value
My heating programmer wasn’t working and 1st Call Gas came to replace it a couple of days after I reported the problem. The engineer brought 2 programmers and gave me advice as to the best one. It was fitted quickly and he set it for me.
(your username) Posted on 24/10/2024 , work completed 23/10/2024
The trader replied (on 05/11/2024)
Thank you for your review, we very much appreciate the feedback.
Delighted . great service .
Customer Service
Quality
Value
Came at agreed time , knowledgable and thorough when appraising my system . Was friendly, professional and tidy. Installed a new radiator - made a lovely job even though the radiator I bought wasn't the right width for the existing pipework. Also resolved long standing issues with isolator valves which had been fixed ( but not fixed ) already. Reasonable bill for good work . So happy that everything works . I am a new customer and I will be booking my next service with you. Thank you.
Customer in South Yorkshire Posted on 31/10/2024 , work completed 30/10/2024
The trader replied (on 27/11/2024)
Thank you for your lovely feedback, we are looking forward to booking you back in should you need us again..
Super Team
Customer Service
Quality
Value
I use 1st Call Gas Services every year to service my boiler and they are excellent. From my initial call to arrange their visit to receiving my receipt and technical documents everything is straightforward. It couldn’t be simpler. The guys are all polite and professional and make sure that I’m happy with everything before they leave. I wouldn’t dream of using any other company.
Customer in Derbyshire Posted on 14/11/2024 , work completed 12/11/2024
The trader replied (on 27/11/2024)
Thank you for your review, we are really pleased that you are happy with our work and our communication and would like to thank you for your custom over the years.